2022 Huiyou Wuhan Punch-in Summer Free Ticket Reservation Questions and Answers

Hot questions and answers on reservations for the 2022 "Visit Wuhan for a Summer" Benefiting Activities

1) After a successful free reservation, are all projects in the scenic area free?

Answer: Hello, the free ticket for this event is the entrance ticket to the scenic spot. After the reservation is successful, all items included in the large ticket are free. Other charged items, catering, accommodation, transportation, etc. in the scenic area are not within the scope of this event.

2) If the reservation is not successful, can I buy a ticket to enter the scenic spot?

Answer: Hello, you can purchase tickets to enter the park normally during the event.

3) Where can I check the order after the reservation is successful?

Answer: Enter the event platform and view the reservation order in My-My Reservations.

4) The reservation is successful, but I don’t know the entry time

Answer: Hello, please check the scenic spot details introduction page for the specific entry time.

5) After the reservation is successful, what will be the impact if it is not used?

Answer: Hello, if you do not use it after a successful reservation, the number of available reservations within the corresponding time range will be reduced by one, and the reservation is non-refundable after a successful reservation.

6) Why didn’t I receive the SMS verification code when I made an appointment on the platform according to the prompts?

Answer: Hello, please confirm whether the mobile phone number bound to WeChat is in use. After entering the reservation page, you can choose to fill in your mobile phone number. Please fill in the mobile phone number you are using that can receive the verification code.

7) Do the elderly, children, military personnel, medical staff, and disabled people need to make an appointment?

Answer: During this public benefit activity, the normal ticket sales of various scenic spots and the original preferential policies will not be affected. Since the original preferential policies of each scenic spot are inconsistent, it is recommended to consult the relevant scenic spots.

8) Why are there always no reservations for tickets to popular scenic spots?

Answer: Hello, there are many people making reservations for tickets to popular scenic spots, and it is easy to have seconds. It is recommended to click "My" page on the activity platform and click "Traveler Management" to add travelers in advance. Reduce the operating time when making appointments.

9) How many reservations can each person make?

Answer: Hello, each tourist can make up to 3 successful reservations per round (including scenic spots/cultural tourism projects/performances).

The same mobile phone number can be reserved up to 3 times per round. Up to 3 people (including yourself) can make reservations for the same order. All reservation holders are required to enter their ID number to make a real-name reservation. In each round of reservations, the same mobile phone number or the same ID card can only make one reservation at the same scenic spot (cultural tourism project/performance). Once the reservation is made, it cannot be changed or canceled.

10) How do minors under the age of 16 make reservations? How can I enter the park without an ID card?

Answer: Hello, minors under the age of 16 cannot make an appointment alone. They need to make an appointment with an adult with their ID number, and then enter the park with a dynamic QR code (the dynamic code changes every 30 seconds).

11) How do tour groups or groups make reservations?

Answer: Hello, this benefit event is only for individual travelers, not for groups. Individual travelers must abide by the reservation rules.

12) What should I do if the SMS link I received after a successful reservation cannot open the activity applet?

Answer: Hello, please try to use the browser that comes with your phone to open the link. If you still cannot jump to the mini program, please enter the activity mini program and contact customer service in My-My Reservation, or open The appointment success notification in the WeChat service notification goes to the My Reservation page to contact customer service.

13) It prompts that the appointment is successful. Why can’t I see the appointment information in my appointment?

Answer: Hello, please first confirm whether the mobile phone number of the person making the appointment is consistent with the mobile phone number authorized to log in. If they are inconsistent, you can log out of the activity applet by clicking My button and click My authorized login again. The reservation person's mobile phone number is authorized to log in, and the reservation information can be viewed in My-My Reservations.

14) Can tourists from Hong Kong, Macao, Taiwan and foreign countries make reservations on this event platform?

Answer: Hello, this event only supports reservations using mainland ID cards.

15) Will there be such free reservation activities in the future?

Answer: The 2022 Wuhan Cultural Tourism Benefit Season will last for three months. If similar events are held in the future, they will also be announced on the official new media platform of the "Wuhan Municipal Culture and Tourism Bureau". stay tuned.