What is a group tour?

Traveling with a group is a group, and the tour guide will help you arrange food, accommodation and play. When you arrive at the scenic spot, tourists will be slow and fast. It is impossible for a tour guide to follow all the guests, only some of them. The general tour guide will tell you the time and place of an assembly, and you can assemble according to the time. If you want to listen to the guide, just follow the guide.

Advantages and disadvantages of group tour and self-help tour

On the surface, group tour is relatively simple and the cost is relatively small, but the biggest disadvantages of group tour are: first, in order to pursue profits, most of the attractions arranged by general tourism agencies or special tours are garbage attractions, and tickets for good attractions and elite attractions in a region are relatively high, which are generally not included in the plan. If you want to play, you must spend money twice. Second, because the itinerary contains a large number of garbage spots, the daily itinerary and schedule are very tense, exhausted and not in the mood to travel. Third, secondary consumption and shopping plus other incidental consumption, in fact, you spent a lot of money unconsciously. Besides, the self-help tour may cost a little more on the surface, but it doesn't cost much at all. In the end, it must be less than traveling with a group. As long as you plan well, you will have a good time and spend less money. Suggestion: Choose a self-help tour, do your homework before going out, fully understand the tourist destination, determine the number of days of travel and the scenic spots to be visited, and then book a cheap room through a travel agency, or choose a one-day tour of the tourist destination without shopping (one-day tour of elite scenic spots), so as to ensure less money, plenty of time and good play. If you go to Shenzhen and Zhuhai, you can book a room with mango net, or you can arrange the necessary route with them. When you go to Hainan, you can find "Old Donkey Net" on the Internet. These two websites are travel agencies with good brands, excellent services, low prices and honesty.

Preparations for group tours

1. Make travel plans in advance. During the peak season, many tourists have high prices and poor quality monitoring. The off-season travel time is flexible and the price is favorable, but it is not easy to form a group. If you choose to travel in the peak season, you should make a travel plan as soon as possible, and it is best to register one month in advance. It is difficult to guarantee the quality of tourism by joining a tour group temporarily during the peak season.

2. To choose a suitable travel agency, you must first choose a legal travel agency to join the group. When choosing a travel agency, don't go the wrong way, just ask for a low price. There are many factors that affect the price level, mainly including the mode of transportation (plane, car, ship, etc.). ), the level of the hotel, the standard of the food and the itinerary are different.

Be prepared before going out, know the climate and local temperature, and decide the clothes to take. When traveling abroad, you should also prepare slippers, toiletries, electrical plugs and other items. The plug should be universal, because the sockets in different countries are different, otherwise it will delay the use of your camera and other electrical appliances. When traveling, you must also prepare some commonly used drugs to prevent accidents. Some tourist attractions are far away. If you get sick, you may not be able to buy medicine and delay treatment.

4. The procedures for signing up for the tour group are complete. ① Come to the business department or registration point of the relevant travel agency with valid documents; ② Choose the itinerary that suits you; ③ Have a clear understanding of the items included in the tour fee; ④ Sign a travel contract with a travel agency; ⑤ Pay the tour fee and ask for the invoice, travel itinerary, instructions for joining the tour, compensation rules, etc. ⑥ Understand other matters related to the trip: such as departure time, place, names of accompanying personnel, contact information, etc.

Matters needing attention in group tour

1: 1, sign the contract carefully: read the contract carefully, don't be afraid of trouble, it's not very long. The key point is to see whether the service promised orally by the travel agency is confirmed in the contract. In order to avoid problems in the future, the travel agency will not admit it, and the guests will not say anything. In addition, ask if there are any local shops and how many times.

2. Sometimes the price of the travel agency's target is very cheap, so you should carefully look at the itinerary to see which attractions are not included, which attractions you pass along the way, and you don't need tickets at all, whether the local hotel is a star-rated hotel, and so on.

Two: when buying tourist goods, you should keep the invoices well. What should I do if I buy fake and inferior products in designated tourist shops? Tourists can ask the travel agency to assist in negotiation and settlement; Within 90 days from the date of shopping, if the tourists can't get a solution or compensation from the shopping store, the package travel agency should make compensation first. If the tour guide arranges shopping in a shop not agreed in the itinerary without authorization, the purchased goods are fake and shoddy, and the tour guide or travel agency shall compensate the tourists for all the losses; If the shopping is arranged by the tourists themselves, and the purchased goods are fake and shoddy goods, the tourists will report directly to the local area for consultation, and the travel agency will not be liable for compensation.

When shopping, tourists should ask the store for a valid invoice and keep it properly. When the purchased goods have quality problems, they can be used as effective evidence for complaints.

When encountering tourism disputes, we should rationally safeguard our rights.

How can citizens reasonably safeguard their rights in the event of a tourism dispute?

Tourists must consider the objective factors that may lead to poor reception service quality, such as peak hours, hot spots and natural disasters. If you find that the travel agency has service quality problems during the trip, don't take extreme measures, such as leaving the group privately, interrupting the trip, forcibly staying, claiming on the spot and so on, which will cause the team to stay. In fact, these practices artificially expand the controversy. In the end, tourists will not only fail to achieve their tourism goals, but also cause greater losses to themselves.

The correct way is that tourists can communicate with the whole escort, tour leader or tour guide of the tour group organization first. If it can't be solved, contact the tour group again and ask for proper handling. We should reflect our opinions and suggestions to them in time, and then make a decision after hearing the reply from the travel agency. If the travel agency refuses to accept the proposal, it should pay attention to collecting evidence, and then negotiate with the travel agency or complain to the tourism management department, or solve it through legal channels. If objective conditions permit, you can also negotiate with the travel agency on the spot, ask for remedial measures, accept the reasonable remedial measures of the travel agency, and continue to complete the journey. Especially for the travel agency's breach of contract caused by indirect and uncontrollable factors such as bad weather, traffic accidents and road congestion, tourists should give proper understanding and actively cooperate with travel agencies to complete tourism activities.