Refund clause in tourism law

Legal analysis: If a tour operator makes unfair and unreasonable provisions on tourists by means of format contracts, notices, statements and notices, or relieves or exempts them from the responsibility of harming tourists' legitimate rights and interests, according to the provisions of Article 24 of the Consumer Protection Law, if tourists request that the content be invalidated, the people's court shall support it.

Legal basis: Article 65 of the Tourism Law of the People's Republic of China. Before the end of the tour, if the tourist terminates the contract, the package travel agency shall return the balance after deducting the necessary expenses to the tourist. Judging from the legal provisions mentioned above, passengers can not only ask for a refund before traveling, but also have the right to terminate the contract and ask for a refund during the trip! It can be settled through negotiation. If negotiation fails, you can complain to the relevant departments or collect relevant evidence for litigation.