How to develop tourism fleet business

There are two ways for companies to price foreign chartered cars. One is the net price of the package, excluding the cost of running oil, tolls, parking fees and so on. One is the all-inclusive price (commonly known as the big package), which calculates the overall price according to the specific itinerary of the customer and the length of the chartered car. The total price includes all the expenses incurred in the operation process.

From the practical point of view, the profit of adopting all-inclusive price is relatively high, but the business volume is less; The net profit of the package is low, but the business volume is relatively large. It is mainly travel agencies that charter cars at the net package price, which helps them control their own costs. Most organizations, enterprises, institutions and individuals adopt all-inclusive prices. In this way, chartered customers don't need to invest too much energy to study the details of the trip, and the relevant details are basically solved by our vehicle unit.

In order to improve the all-inclusive charter business, we must provide thoughtful and meticulous services to our customers. At present, except for government agencies or policy chartered cars, the service quality is relatively high, but in some turnkey business processes, the service quality is not satisfactory, which is mostly caused by the lack of service awareness of our employees.

Therefore, it is necessary to do a better job of customer survey and return visit, strengthen service awareness and improve service quality according to customer feedback, and ensure self-improvement, customer service, customer retention and customer expansion.