What about Yunnan? In the past two years, American tourism has changed.

Yunnan has always been a major tourist province in China. Tourism is a pillar industry in Yunnan, and it is also a beautiful business card. However, with the increasing popularity of domestic and foreign tourists visiting Dali and Lijiang, chaos in the tourism market, such as bullying, cheating, forced shopping and low-cost travel, has occurred from time to time, and Yunnan's colorful tourist paradise has been obliterated again and again.

Thus, in April 2006, with the spirit of self-revolution and the determination of a strong man to break his wrist, Yunnan Province promulgated the Measures for Regulating the Order of Tourism Market. Twenty-two rectification measures involving seven aspects, such as cutting off the gray interest chain, standardizing the operation behavior of travel agencies, strengthening the management of tour guides and improving the service quality of scenic spots, are aimed at rectifying the chaos in Yunnan tourism market, reshaping the tourism image of Yunnan and polishing the golden signboard of Yunnan tourism.

In the past two years, I won't stop until I reach my goal. Yunnan will carry out the rectification to the end and insist on heavy punches. * * * Investigated and dealt with 3,755 travel-related cases, fined 65.438+300 million yuan, transferred 654.38+04 cases for punishment, and arrested 47 people according to law, which had a strong deterrent effect on illegal acts and promoted the obvious improvement of the tourism market order in the province.

In the first quarter of this year, Yunnan received 206 million tourists from home and abroad, a year-on-year increase of 18.52%. Total tourism revenue reached 263.595 billion yuan, up 65.438+09.08% year-on-year. Yunnan, a major tourism economy province in the United States, has made a good start and witnessed new achievements in the rectification of the tourism market.

Qi Xin and Qi Xin work together to discard the false and retain the true, and the market is getting better and better. As an important pillar industry in Yunnan, tourism involves all aspects of work. Since Yunnan province began to rectify the order of the tourism market in 2006, it has integrated resources, and all departments have made concerted efforts to implement it. Prosecution and transfer of cases, transfer of punishment, etc. , thus forming a strong synergy to rectify the tourism market. The tourism market continues to be under high pressure to do a good job in market rectification, and the tourism market is getting better and better.

The comprehensive supervision mode in recent two years is13n1; The tourism market has been fully implemented, and three law enforcement teams have been set up in Yunnan to focus on rectifying the tourism market: 30 tourism police teams have severely cracked down on tourism crimes and investigated 48 1 cases involving tourism; The tourism law enforcement teams of 28 market supervision departments investigated and dealt with 348 travel-related cases; There are 46 tourism trial institutions for tourism cases, and 63 travel-related litigation cases are properly and quickly handled according to law; The Provincial Administration for Industry and Commerce has also established and implemented the systems of clearly marked price, inspection and acceptance of incoming goods, return of goods and advance payment, and severely investigated and dealt with commercial bribery, false propaganda, illegal advertising, selling fake and shoddy goods, consumer fraud and contract breach.

On April 14, 2004, 66 designated grade plaques and certificates of tourism shopping in the whole province/KLOC-0 were recovered, and the original evaluation of tourism shopping enterprises were brought into the unified supervision of social commodity retail enterprises; The new Yunnan tourism standard contract has been implemented in the whole province, and the electronic contract management system has been launched. From September 1 2000, the tourist reception team is required to fill in the electronic travel schedule, indicating the travel route, stay time and time information of the team, and all tourist vehicles are required to install satellite positioning devices and video systems to dynamically supervise the tourism team.

In the rectification work, 325 intensity complaints are transferred every year, with a transfer rate of 4 1.5%. The province * * * investigated and dealt with 332 tourism cases, with a total fine of 6.744 million yuan, including 58 travel agencies, and revoked the tourist guide card 13. At the same time, criminal behavior is transformed into punishment in the tourism market. So far, there are 14 travel-related cases in this province.

Yunnan pays close attention to the rectification of the tourism market order, and also pays attention to the transformation and upgrading of the tourism industry. This year, the work report of the Yunnan provincial government stated that in 2008, Yunnan will make every effort to build a world-class brand of healthy living destination, vigorously build a large-scale healthy global tourism and a healthy town chain, unremittingly rectify the tourism market, deepen the tourism revolution, build 20 global tourism demonstration zones, build 32 boutique road travel routes and build more than 50 car camps. Yunnan tourism is constantly providing a series of new games, new formats and new images for tourists all over the country.

Tourism integration is helpful to enhance the tourism experience, promote the transformation and upgrading of Yunnan tourism industry, and realize the double promotion of tourism quality and tourism experience. In addition to planning the blueprint for tourism development, we should also focus on the background of the integration of culture and tourism. At the beginning of this year, the Yunnan Provincial Department of Culture and Tourism began to formulate the Action Plan for the Integration and Development of Culture and Tourism in Yunnan Province (-2022), to promote the integration and development of culture and tourism to take a new path and transform more cultural elements into tourism products.

Statistics show that in the first quarter of 2008, the province's cultural tourism projects completed an investment of 32.875 billion yuan, accounting for 27 18% of the annual investment, and 50 major projects completed 5.058 billion yuan in the first quarter, with a completion rate of 20. 12%.

One-machine tour has become a new engine for the transformation and upgrading of tourism.

Since it was officially launched in June 2008. Yunnan mobile phone tour project has developed into a new engine for Yunnan's transformation and upgrading. Tourism is an important symbol of Yunnan and an important benchmark for the development of digital economy in China.

As of April 1, Yunnan has over 2 million app users, over 20 million applets and App services, and over 500,000 monthly activities. Mobile phone tour in Yunnan is deeply loved by tourists and won praise from all walks of life. Six best represent a mobile phone tour project in Yunnan: the most comprehensive and authoritative Yunnan tourism information, the most scenic spots live broadcast, the most convenient online tour guide service, the most honest travel service guarantee, the most efficient travel complaint handling system and the most advanced Internet technology application.

In addition, 1 16 129X is built on the Yunnan APP platform, which is more convenient for tourists to complain and more efficient in handling complaints. At present, 99% of complaints can be resolved within 24 hours, with an average resolution time of 6.5 hours, which has initially realized the ubiquity of government management services and improved the freedom of tourists to travel.

This year is a crucial year for Yunnan to implement the 11th Five-Year Plan. The tourism revolution promotes the transformation and upgrading of tourism. Yunnan and the United States made a good start in tourism revenue in the first quarter, which not only opened a good tourism revolution for Yunnan to adhere to the integrated development of online and offline tourism and fully implement the nine major projects, but also injected new kinetic energy into promoting Yunnan's upgrading in the next stage, thus effectively driving the overall transformation and upgrading of the tourism industry, so that tourists coming to Yunnan can enjoy convenience, fun and peace of mind.