Traditional Culture Encyclopedia - Tourist attractions - What are the functions of tourist hotels? What are the main functions of tourist hotels?
What are the functions of tourist hotels? What are the main functions of tourist hotels?
Tourism and catering industry refers to tourism and catering industry. Tourism, known internationally as tourism industry, is a comprehensive industry that relies on tourism resources and facilities to attract or receive tourists and provide them with transportation, sightseeing, accommodation, catering, shopping and entertainment. Tourism business consists of three parts: tourism, transportation and passenger transport, and accommodation represented by hotels. They are the three pillars of tourism. Catering industry refers to catering service institutions that aim at commercial profit. In China, according to the definition in the Notes on the Classification of National Economy Industries, the catering industry refers to a service activity of cooking, preparing and selling food for customers to consume locally in a certain place.
2065 438+00-2065 438+02 The core tourism industry mainly includes travel agencies, tourist hotels, tourist transportation and tourist landscapes, which are called the four pillars and play a very important role in the growth and development of tourism economy.
Among them, travel agency not only undertakes the design, combination and marketing of tourism products, but also directly provides tourism products and services for tourists, so it is a leading industry and plays an extremely important role in tourism activities and tourism economic operation;
Tourism hotel industry is the basis of providing accommodation for tourists and the essential material basis for developing tourism economy. Its overall scale, service quality and management level not only reflect the tourism reception capacity of a country or region, but also reflect the comprehensive quality and level of its tourism economy. Tourism is an important way and condition to realize the spatial flow of tourists, which can meet the needs of American tourism, so it is also an important part of tourism. As an industry composed of various tourist attractions, tourism is an important foundation for the development of tourism economy in a country or region. It is not only the core part of satisfying people, but also one of the important sources of tourism income, so it is also one of the core departments supporting the development of tourism economy.
2. What role does the hotel play in tourism?
1. Provide a large number of employment opportunities and absorb rural surplus labor. As a labor-intensive and service-oriented tertiary industry, tourism has the characteristics of low employment threshold, large quantity and little influence by economic recession, which makes the region have great population pressure and employment pressure. According to experts' calculations, for every $30,000 increase in tourism revenue in developed countries, 1 direct employment opportunities and 2.5 indirect employment opportunities can be increased; Every $30,000 increase in tourism revenue in third world countries will increase two direct employment opportunities and five indirect employment opportunities.
2. Increase foreign exchange income. Tourism not only attracts domestic tourists, but also attracts a large number of overseas tourists, which has become an important way to earn foreign exchange and played a great role in increasing foreign exchange reserves, making up the trade deficit and balancing the international balance of payments. Therefore, it is extremely important to increase foreign exchange reserves by vigorously developing tourism, which will improve China's economic strength and the country's international payment ability. 1995, the profit of Tibet's international tourism in the United States reached 25.98 million yuan, exceeding the sum of the profits of industry, construction and transportation.
3. Promote the development of related industries. The development of tourism not only provides many direct employment opportunities, but also stimulates the development of related industries and provides many indirect employment opportunities. According to the information published by the World Tourism Organization, for every direct income of tourism 1 yuan, related industries can increase 4.3 yuan. Because tourism itself contains six elements of food, accommodation, transportation, shopping and entertainment, on the one hand, it brings tourists to transportation, hotels, catering services and commercial outlets, on the other hand, it also drives and affects the development of textiles, construction, processing and manufacturing, post and telecommunications, real estate, finance and insurance, culture and sports and other industries. And play the role of an industry driving all industries. exist
4. Promote reform and opening up and expand international exchanges. Tourism attracts many foreign tourists, who learn about the history, culture, customs, construction achievements, policies and regulations of various places through tourism activities. Therefore, tourism objectively promotes opening to the outside world and creates opportunities for attracting external funds and foreign trade. At the same time, compared with industry and mining, tourism has no consumption of raw materials and resources can be used continuously. It is a smokeless industry and has inherent consistency with environmental protection. In addition, tourism can also play an economic supporting role in environmental protection, and tourism income increases the funds for maintaining and beautifying the environment. In order to protect ecological advantages and reduce the pressure of natural environment, developing tourism is a very effective method.
5. Promote the development and protection of national culture. Tourism is an economic and cultural industry. Through tourism, national culture has produced obvious economic and social benefits, which makes local residents realize the value of history and culture, enhances their sense of pride, and urges the nation to consciously protect, inherit and carry forward national culture. At the same time, relevant government departments will actively and deeply explore, preserve, restore and publicize national culture in the development of rural tourism. Therefore, the development of tourism can promote non-renewable historical and cultural heritage.
6. Promote the construction of civilization. Tourism is a high-level consumption activity, which not only meets people's cultural and spiritual needs, but also becomes the best combination of material civilization and spiritual civilization. On the one hand, tourists can enhance their national pride and patriotism by enjoying the beautiful mountains and rivers, folk customs and historical sites in these areas. On the other hand, tourists bring new ideas, new lifestyles, new information and new thinking to local residents, broaden their horizons and promote the improvement of their material living standards and spiritual civilization. In addition, the high demand of tourism for cultural level can stimulate local residents' enthusiasm for consciously learning cultural knowledge and effectively improve their cultural quality.
7. Promoted scientific, technological and cultural exchanges. In the era of knowledge economy, people have promoted the spread of various cultures, academic information and advanced scientific and technological achievements through tourism, especially international tourism. Most tourists come from foreign countries or developed areas in China, which will inevitably promote scientific and cultural exchanges between the local and other places.
3. What are the main functions of tourist hotels?
The whole process of tourism economic activities is completed by all relevant social departments and industries. It can be roughly divided into three categories: first, direct tourism enterprises (including travel agencies, hotels, restaurants, tourist shops, transportation companies, tourist attractions, entertainment places, etc. ); The second is to assist tourism enterprises (including management companies, service companies, film and television companies, publishing units, communication facilities, food, health and other life service departments and industries); Development institutions (including relevant government agencies, tourism agencies, tourism research institutions, etc ...).
The three pillars of modern tourism: travel agencies represented by hotels, transportation and accommodation play a key role in the economic sector that provides comprehensive services for tourists.
The main functions of travel agencies are: tourism product development, tourism product sales, tourism service procurement and tourism reception.
It is an important symbol of the development of transportation and tourism, and it is also a way of tourism (such as taking a boat trip to the Three Gorges of the Yangtze River and enjoying the beautiful scenery of the city by car). ).
For a tourist area or scenic spot, traffic plays an important role in gathering, distributing, transporting and guiding tourists.
The overall construction level of the accommodation industry represented by hotels (including the number of rooms, the practical degree of facilities and equipment, the number of service items, the grade and the proportion of people, etc.). ).) is an important basis to measure the tourism reception capacity of a country (region) and an important link in tourism income generation.
4. What are the main functions of tourist hotels?
Due to economic, cultural, geographical and other reasons, folk cultural resources were once idle and closed, and some existing tourist attractions are weak in economy and low in TO.
As far as folk culture tourism is concerned, its economic benefits include two aspects, one is the economic benefits of the project itself, and the other is to promote the regional economy through food, accommodation, shopping, transportation, employment and attracting investment. Generally speaking, the former is only different in economic benefits, while the latter is the key to tourism decision-making. This paper focuses on the above two points.
( 1)
Folk custom is the material, spiritual and institutional tradition of the nation with folk culture and folk custom as the main body. Including production and life customs, entertainment and competition customs, time customs, etiquette system, social organizations, folk literature and art, etc. At present, the trend of international tourism is to develop into cultural tourism, and more and more attention is paid to folk tourism, which carries forward the national folk culture and shows the national regional characteristics. The rich cultural flavor and considerable economic benefits of tourism are its two major advantages in vigorous development.
Tourism is a new industry rising in the tide of reform and opening up. Folk tourism is a new type of tourism product. The development of folk tourism has made great contributions to the development of regional economy. Folk tourism has become a highlight of American tourism. To develop ethnic tourism, we should consciously implement the principle of protecting and inheriting folk culture; Tourism developers should pay attention to protecting folk culture; Pay attention to the economic benefit principle of folk tourism development. #039; It can be seen that paying attention to the economic benefits of folk tourism development has become an important principle for the development of contemporary ethnic tourism.
(2)
The development of folk tourism resources should be diversified and comprehensive, which should not only show local customs and perform folk songs and dances, but also fully combine unique natural tourism resources and profound local culture, organically combine natural scenery with different types of tourism resources such as folklore, history and culture, enhance the attraction function of tourism resources, enhance their ornamental value, enrich and enhance the connotation and vitality of folk tourism, and further promote the economic development of various regions.
Economic benefit is the first important factor to be considered in folk tourism, and only the tourism development that can obtain the greatest economic benefit can be successful. China's development model: American tourism has experienced a process of transformation from speed to efficiency, which has promoted the growth of tourists and increased various economic incomes brought by tourism. Among them, other industrial economies in the region, such as catering, accommodation, shopping, transportation, employment and investment attraction, driven by local folk customs, have gained a lot.
Someone once said. China is rich in tourism resources. Since the reform and development, the development of tourism has attracted the attention of governments at all levels, and the advantages of tourism resources are gradually transforming into real productive forces. #039; (Xiamen Daily1994 February 10) In the second sentence of this paragraph, governments at all levels attach great importance to tourism and provide sufficient conditions for the development of economy and trade. Since it has been proved to be a good activity mode in economy and trade, if folk tourism is included in it as much as possible, it will get hardships and hardships, attract more and more domestic and foreign tourists with its inherent unique cultural heritage, and thus form a benign circular economy.
Folk tourism is a window for foreign countries to know about China, and it is also a channel for all ethnic groups and places in China to go to the world. In recent years, international tourism is dominated by folk customs. As a common way of life, folk tourism has many advantages and is of great significance to the development of tourism. Developing folk tourism is conducive to giving full play to the advantages of local resources and promoting economic development.
Generally speaking, the more distinctive the folk customs of a country or region are, the richer the original features are, the stronger the historical atmosphere is, and the greater the local differences are, the more advantageous the local resources are and the more attractive they are to foreign tourists. The arrival of tourists can not only help them understand this place, but more importantly, their arrival also brings
On the one hand, the tourism resources of folk culture can be directly used, which will directly bring economic benefits, such as making full use of folk architecture, catering and entertainment. Establish folk villages and scenic spots with folk customs; On the other hand, the use of folk culture tourism resources for local economic development. The contribution of tourism output to the economy can be reflected by the multiplier effect of tourism consumption expenditure. The so-called tourism multiplier is the ratio of the total benefits created by tourism to its direct benefits. The greater the ratio, the greater the multiplier effect, and thus the greater the regional economic benefits.
It can be seen that the development of folk tourism has a direct and important economic impact on tourism, and it can not be ignored in stimulating the national economy.
5. Functions and characteristics of tourist hotels
The role of travel agencies:
1) is an institutional seller of various products in the tourism industry;
2) As an intermediary and coordinator between tourists and tourism enterprises;
3) It is the executor of tourists' successful travel plans; 1) is a base for providing accommodation, entertainment and services for tourists; 2) It is an important place for people to engage in social activities; 3) It is an important symbol of the reception capacity of a country or region;
4) It is an important provider of employment opportunities. The role of transportation in tourism: 1. Expand the tourism market demand of cities along the route. First, promote the tourist flow between cities along the route. 2. The supply of tourism products along the route will increase. 3. Compared with other areas along the route, the accessibility of tourist element corridors is enhanced, which is more manifested in the accessibility of people, so the gathering of tourist element corridors serving the tourist flow is accelerated. 4. Expand the tourist space of cities along the route. 5. Promote in-depth cooperation in regional tourism in cities along the route. 6. Promote the upgrading of tourism industry along the route.
6. The role of tourist hotels in the tourism industry
Commercial and residential type means that the same piece of land has both commercial and residential purposes. The service life of the land is obtained by the name used by the developer when applying for land. Commercial land generally refers to the qualitative determination of the location of real estate when demolition. For example, the house to be demolished is originally a shop or restaurant, so it belongs to commercial land.
1. If the use type on the real estate license is residential, it will be charged according to the nature of the residence. Similarly, commercial and residential properties are also divided into commercial and residential charges. At the end of the 40-year service life, the type of land use right will automatically change from allocation to allocation, and there will be compensation for demolition, but there will definitely be no more land transfer.
2. Commercial and residential land refers to the place where commercial operations and residential buildings are connected. In real estate appraisal, the appraisal value is different. Generally, commercial land is higher because the value created by commercial land is high.
Tourism resources, tourism facilities and tourism services are the three major factors for the survival and development of tourism at present.
Tourism resources, including natural scenery, historical sites, revolutionary sites, construction achievements, ethnic customs and so on. Both are the attraction of tourism management;
Tourist facilities, including tourist transportation facilities, tourist accommodation facilities, tourist catering facilities, tourist amusement facilities, etc.
Tourism refers to the combination of various services and management behaviors, which is the reception capacity of tourism.
Tourism, known internationally as tourism industry, is a comprehensive industry that relies on tourism resources and facilities to attract or receive tourists and provide them with transportation, sightseeing, accommodation, catering, shopping and entertainment. Tourism business consists of three parts: tourism, transportation and passenger transport, and accommodation represented by hotels. They are the three pillars of tourism.
7. The concept of tourist hotel
The main difference between fast food restaurants and hotels is that fast food restaurants only provide meals, while hotels can also provide accommodation and other services.
1. Fast food restaurants refer to facilities or public restaurants that provide food, drinks and other meals to the public in specific places. It may refer to the following things: restaurants, shops providing catering services; Dining room is a common room/facility in residential buildings, sometimes connected with ki.
1. Economic function: As a comprehensive industry, the development of tourism is conducive to alleviating employment problems, promoting the development of other industries, promoting regional economic development, accelerating the infrastructure construction of tourist destinations, and improving the lives of local residents.
2. Ecological function: Tourism is called smokeless industry, which shows that tourism is an industry with relatively low environmental cost and relatively high efficiency in slowing down output.
3. Cultural function: In tourism, different cultures can communicate and merge, sparks of wisdom collide in communication, and the essence of different cultures is extracted in integration.
4. Communication function: it can be broadly understood as informal non-governmental communication, which is characterized by comprehensiveness, continuity and depth.
5. Leisure function: In modern society, with the accelerated pace of life and work, people have been at a loss in their work, life and social relations for a long time. In order to eliminate tension, they will naturally seek solutions, and tourism is one of the ways to achieve this goal.
Tourism enterprises should focus on the long-term and strengthen the awareness of building a brand of high-quality tourism services. Relevant departments should strengthen guidance and speed up the cultivation of a number of brand tourism enterprises and brand tourism destinations.
Recently, the Ministry of Culture and Tourism issued the "Guiding Opinions on Strengthening the Supervision and Improvement of Tourism Service Quality" to make arrangements for strengthening the supervision and improvement of tourism service quality during the 14 th Five-Year Plan period. Twenty-nine specific tasks are put forward from six aspects, and it is clear that a tourist-centered tourism service quality evaluation system will be established to promote the continuous improvement of service quality awareness and management level in the tourism industry.
Service quality is the inherent attribute of tourism as a modern service industry, the core competitiveness of enterprises, and an important indicator to measure the development level of the industry. In recent years, the quality of tourism services in China has been continuously improved. During the May Day holiday this year, the number of domestic tourists reached 230 million, a year-on-year increase of 1 19.7%, and the tourist satisfaction rate reached 84.8.
At the same time, we should also see that there is still a certain gap in the quality of China, and the demand for tourism services and people's tourism consumption in the United States is on the rise. In some scenic spots, the awareness of tourism service quality is not strong and the management level is low, which affects people's tourism experience; Some tourism enterprises are used to making quick money, and their brand awareness and word-of-mouth awareness need to be strengthened; Tourism infrastructure needs to be further improved, and the means of supervision should be constantly upgraded with the pace of new technologies.
Tourism is to improve people's satisfaction with the quality of tourism services. To improve the quality of tourism service, we should focus on implementing the main responsibility of tourism service quality. In this process, we should do a good job in cultivating enterprise quality culture, improving quality management level, promoting enterprise service innovation and improving tourism service quality guarantee. At the same time, it is necessary to give full play to the role of industry organizations and better mobilize the enthusiasm of market players such as A-level tourist attractions, star-rated hotels, travel agencies and online tour operators. Really improve the quality of tourism services as an important starting point to enhance market competitiveness.
Improving the quality of tourism service is a long-term work. For tourism enterprises, it is necessary to focus on the long-term and strengthen the awareness of building a high-quality tourism service brand. Relevant departments should strengthen guidance, implement brand development strategy based on service quality, and accelerate the cultivation of a number of brand tourism enterprises and brand tourism destinations. Only in this way can we give full play to the leading role of brands in the high-quality development of tourism, promote the formation of tourism consumption consciousness with high quality and good price, and enhance the popularity and reputation of China tourism service brands.
Scientific supervision system is an important guarantee for tourism services. It is necessary to pay attention to the supervision of the whole life cycle of market players and the whole process after the event. For example, carry out quality monitoring and evaluation, explore the establishment of tourism service quality verification system, and give full play to the basic role of tourism service standards, tourism service quality monitoring and evaluation and tourism service quality verification in tourism service quality management.
There is no end to improving the quality of tourism services. At present, improving the quality of tourism service is to promote the structural reform of tourism supply side, promote the upgrading of tourism consumption and meet the multi-level tourism consumption needs of the people. On the one hand, we will not relax the supervision of service quality and lay a solid foundation for development; On the other hand, we will unswervingly promote quality services, improve quality standards, lead and create more new demands with the supply of quality tourism services, and let tourists have more sense of gain, happiness and security.
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