Traditional Culture Encyclopedia - Tourist attractions - What problems should travel agencies pay attention to when purchasing tourism products?

What problems should travel agencies pay attention to when purchasing tourism products?

(1) Precautions for cooperation with the transportation department (1) When booking tickets, it should be noted that due to different routes and seasons, the ticket price fluctuates greatly, and the discount ratio of children's fares should also be paid attention to. (2) Don't forget to bring all relevant documents when you pick up the ticket or confirm the ticket (foreign delegations should bring personal passports and group visas, and domestic delegations should bring ID cards, etc.). (3) When booking train tickets, pay attention to the price difference between hard sleeper and soft sleeper, as well as the price difference between upper, middle and lower bunks. (4) When booking a car or a bus ticket, you should pay attention to whether the facilities and equipment of the car are complete, how the car is in condition, and whether the car price is net or all-inclusive (including road and bridge fees, parking fees and driver subsidies). This is a very critical issue, which often has a decisive impact on the quality and profit of the team in short-distance travel and ground travel around the country. (5) Settlement payment method with the transportation department.

(II) Precautions for cooperation with hotel departments (1) When booking a room, if there are key teams, travel agency managers or VI P guests in the team, the travel agency should inform the hotel sales department or business department in advance to place flowers or fruits in their rooms. (2) If the tourism team needs to hold a small welcoming ceremony or hang a welcoming banner, it should obtain the hotel's consent in advance and hold it at the designated place, so as not to affect the normal business of the hotel.

(3) Matters needing attention in cooperation with the Food and Beverage Department (1) When choosing a restaurant, it is not advisable to have too many restaurants, but to have fewer but better ones, and pay attention to the reasonable geographical location and be as close as possible to airports, stations, docks, tourist spots and theaters. Avoid commuting to eat. (2) When ordering food, inform the restaurant tour group (tourists) of their religious beliefs and the special requirements of individual guests, such as whether there are Hui people among the guests, what are the taboos for dining, etc. Avoid unpleasant and embarrassing situations. (3) Remind the restaurant that the settled catering bill must be signed by the accompanying tour guide, otherwise it will be invalid.

(IV) Precautions for cooperation with tourist attractions (1) Tourist attractions must have the official seal of the travel agency and the signature of the tour guide when settling the "visit ticket", otherwise it will be invalid. (two) the travel agency shall establish cooperative relations with the service departments and related service companies belonging to the tourist attractions, and sign cooperation agreements to facilitate the tour and tour guide services of the tourist network.

(V) Steps of cooperation with designated tourist shops Shopping is one of the components of tourism activities. Travel agencies should choose shopping stores with high credibility and good service quality, establish relatively stable cooperative relations, ensure the quality of goods and enrich tourists' activities.

(VI) Matters needing attention in cooperation with relevant travel agencies Travel agencies often have business dealings with other travel agencies in the process of receiving tour groups. The reception agency should establish a good image and provide high-quality services in order to gain the trust of the package travel agency. In business dealings, we should verify the qualifications of cooperative travel agencies and sign the Travel Agency Sales Agreement and the Service Quality Commitment Agreement. Travel agencies should pay attention to mutual benefit, strengthen communication and cooperation, understand each other when encountering contradictions and difficulties, solve problems through consultation, and establish long-term cooperative relations with * * * to attract more tourists.