Traditional Culture Encyclopedia - Tourist attractions - What experience can the tour guide share?
What experience can the tour guide share?
1. The tour guide should remember the name (or group number), country, number of people and the name of the tour leader.
2. Understand the nationality, occupation, name, gender, age, religious beliefs and living habits of the members of the tour group; Understand the more influential members, entitled groups and celebrities in the group.
3. Master the travel plan, arrival and departure time and transportation of the tour group.
4. Be familiar with the main tour items of each station in the whole journey, and prepare explanations and consulting answers according to the characteristics and requirements of the tour group.
5. Learn about entertainment programs, flavor meals, extra light items and whether to charge.
2. What liaison and coordination work should the tour guide do?
(1) Do a good job in liaison and coordination between the tour leader and the local escort, and between the tourists and the local escort.
(2) Do a good job in communication between stations on the tourist route, especially between the upper and lower stations, and report the situation (such as the opinions of the tour leader and the requirements of tourists). ), and the implementation of the reception matters.
3. What should the tour guide do after he arrives at the meeting place 10 minutes in advance before the tour group leaves for sightseeing?
1. Before departure, the tour guide should arrive at the meeting place 10 minutes in advance, and urge the coach driver to make all preparations.
2. Verify and count the actual number.
If you find that the tourists have not arrived, the tour guide should ask the tour leader or other tourists why, and try to find out in time; If some tourists are willing to stay in the hotel or not participate in group activities, the local escort should ask about the situation and make proper arrangements, and report to the relevant departments of the hotel if necessary.
3. Remind the matters needing attention
The tour guide should forecast the weather of the day, the terrain of the scenic spots, the length of the walking route, etc. And remind tourists to bring clothes and rain gear and change shoes if necessary.
Step 4 assemble and get on the bus on time
The tour guide should remind the assembly time and place; After the tourists arrived one after another, the tour guide counted the actual number and asked the tourists to get on the bus in time. At this time, the local escort should stand by the car door, greet everyone to get on the bus and help the old and the weak get on the bus. Before driving, the local escort should count the number of people again.
What experience can the tour guide share with the tour group? Bian Xiao is here. I wish all tour guides can master more tour guide skills and learn more about tour guide skills. Bian Xiao will continue to update.
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