How to manage ticketing in tourist attractions?

This paper introduces the ticket management procedure of a tourist attraction: the management of an unsealed ticket.

The authenticity and quality of all purchase tickets of the company are checked by the warehouse inspector, chief financial officer and ticket supervisor, and then handed over to the ticket supervisor for sealing. The types, quantities and codes of all tickets are recorded and filed separately.

Issue management of effective face value

Tickets can only become valid after the conductor stamps the seal designated by the company. The seal must be clear and accurate. If there is a defect number record, the applied face will be invalid.

The ticket inspector shall verify that the ticket is valid on the day or within the validity period before releasing it. With regard to the number of coupons issued, the coupon supervisor should determine the number of coupons issued by communicating with the financial marketing department according to the actual situation of the business outlets, because the number received last time cannot exceed one week, and major festivals cannot exceed three days.

After the ticket collector and the ticket holder confirm that they accept the number, type, number and seal of the ticket, they will go through the ticket collection procedures and be confirmed by both parties.

C face value sales management

All individual ticket sellers should sell at the legal par price. If there is any discount, the company's current coupon preferential policies and approval procedures must be strictly implemented.

Whether the group ticket is paid in cash or signed, the conductor must sell it according to the pre-order of the marketing department. The marketing department is responsible for the mistakes in ordering, and the box office is responsible for the mistakes in execution.

For the team without reservation, the box office should inform the marketing department to place an order immediately, and at the company's unified team preferential price.

For personal discounts of more than 8 people, individual ticket sales must be used. Most department managers can enjoy 10% discount, vice president can enjoy 20% discount and general manager can enjoy 30% discount. Who approves, who confirms and who is responsible. Ticket scalpers do not directly use the preferential rights of individual customers.

Marketing team reservation form. In quadruplicate, send them to the marketing departments such as finance, ticketing, doorman ticket inspection (no price) for reference, and this reservation must be verified by both parties at the box office on the same day. If there is any price error or basis, it must be corrected in a unified way with the marketing department and informed to relevant departments in time, otherwise it will be endless and relevant responsibilities will be investigated.

D. Ticket management in the park

Ticket inspectors should release tickets according to their authenticity, date and number, team and individual nature, children's height, old age, disabled people, military police, journalists, tour guides and other identities. If the factors are inconsistent, the release will be considered illegal.

The ticket inspector will immediately separate the ticket stub after checking the ticket, return the ticket face to the tourists and put the ticket stub in the box, otherwise it will be considered illegal.

The internal release instructions and guest release shall be implemented according to the company's relevant systems. The ticket inspector must inform the tourists to keep the tickets safely for future reference. E-ticket style submission management

The box office will hand over the sales amount of the day to the cashier and sign for it according to the time stipulated by the company. Ticket control will count the number of tickets held at the box office and the number of unsold tickets. On major holidays, when the amount is large, the financial department should collect tickets in advance. F. ticket supervision and verification

The person in charge of finance can randomly check the synchronization of face value and money at the ticket office at any time, and must make an inventory once a month.

The ticket manager goes to the ticket office every day to check the unsold tickets and check with the finance department. The ticket stubs of the doorman's ticket inspection should be submitted to the marketing department for statistics and summary, and checked with the financial sales report at that time, and the problems should be handled in time when found.

The company sends an expert to check the tickets held by tourists once or twice a day.