Self-appraisal for graduates majoring in tourism management

Article 1: Self-appraisal of graduates of Tourism Management major During the period, the summary of ideological and political, moral character, professional learning, extracurricular activities, social work, etc. should be serious and pragmatic, focusing on affirming achievements and practical abilities, and proposing future efforts and development directions for future study and work. carry forward the advantages and overcome the shortcomings. I hope this sample essay template can help graduates.

Self-assessment of graduates majoring in tourism management

Time flies, and the four-year university life is coming to an end in the blink of an eye. Since I entered the tourism management major of XX University in 20XX, after the careful guidance of the teacher, Thanks to the guidance and hard work, I have greatly improved in all aspects and successfully completed my studies. Looking back on the past four years, it was an extraordinary four years for me, four years of harvest, four years of continuous nourishment, four years of growth, and four years worth remembering. On the occasion of graduation, I summarized everything I have experienced in the past four years. I have grown a lot, and I also deeply realized that there is no end to learning, and I need to step up my pace to improve myself, improve my skills, and realize the value of life.

The tourism management major is a highly professional subject. Under the guidance of the teacher, I systematically and comprehensively studied the theoretical basic knowledge of the tourism management major, and firmly mastered the professional knowledge and skills of tourism management. At the same time, I Apply the theoretical knowledge learned in tourism management majors to practical activities, transform the learned knowledge into hands-on ability, application ability and creative ability, and strive to unify theory and practice. While learning and mastering the theoretical knowledge and application skills of this major, we also strive to broaden our knowledge, cultivate our abilities in other areas, and extensively engage in knowledge of other disciplines, thereby improving our ideological and cultural quality. I have passed the grade examinations in English, computer, and Mandarin. In addition to striving for excellence in tourism management expertise, I also use my spare time to specialize in computer expertise, which enables me to skillfully operate various office software, thereby improving my own ideological and cultural quality. quality. (This part can be adapted from

Chapter 2: Self-Assessment of Tourism Professional Interns

Preface: After two years of studying the basic knowledge of tourism management, I gradually changed from a layman to a A quasi-professional. During these two years of study, I have critically studied the knowledge of tourism management and gained more rational knowledge. After being fortunate enough to participate in this internship, I have gained even more knowledge. Through the following summary of the internship work, I hope to express some of my thoughts truthfully and ask the teacher for correction. Part One: Internship Objectives

The third year of university study begins with professional courses. If the teacher would use a high-pressure policy to deepen our understanding of knowledge when we were laying the foundation, we became relatively relaxed at this time, and the air of freedom seemed extremely thick around me, filled with an aura of eagerness to break out of the cocoon. There are many people out there. Objectively speaking, there are two situations when people will be very anxious, one is when their wishes are not fulfilled, and the other is when their wishes are fulfilled. Just because I am at a critical moment of understanding, I feel anxious. I desperately want to prove my abilities in all aspects, and whether I have made any progress after two years in college. With this goal and this motivation, I really want to test my strength before officially entering the society. , at what level? What aspects need to be improved? With this purpose, I participated in the air show tourism reception organized by my department. My internship unit is Zhuhai Sunshine Airport Hotel. I conducted a nine-day internship in a quasi-four-star air show designated reception hotel.

Part 2: First introduction to the hotel

In my concept, the hotel is just a hotel. A small kingdom, it is just a microcosm of society. It does not have the strict organization of government agencies, nor the youthful vitality of student clubs. It assumes a function in social communication, providing necessary food and accommodation for those in need. This way of looking at her is partly one-sided, but it means that I still maintained a certain degree of awareness when I approached her. When I came to the hotel, then to the guest room department, and finally to the laundry room, although I had not yet adjusted my mentality. But the cruelty of reality became apparent on the first day of work. It can be said that I was not in the mood and had no mental preparation. After all, it was my request to come here, but this request was a bit harsh on myself. Unbelievable. However, I secretly encouraged myself and believed that I would do a good job here and do my best. After learning the accompanying book knowledge, I gained a better understanding of the management of the laundry room. Unfortunately, the hotel laundry room in the book is an important department of a well-developed high-star hotel. On the contrary, the laundry room where I work is a marginalized person in the hotel, and it has never received the attention of the hotel's senior management in terms of organization and management. The operation of the laundry room has always been very unsmooth. An obvious example is the unreasonable arrangement of the laundry room in the hotel organization. In theory, the laundry room is at least a ministerial unit, and the number of staff should also be the number of hotel rooms. About ten percent of the number (138 rooms in the hotel), but there were only 5 people including me.

Although the average hotel occupancy rate during the air show was only 60%, the workload was still considerable. For this reason, in order to maximize the efficiency of the laundry room, the hotel management suspended one of the three major functions of the laundry room, washing employee uniforms (only washing Chinese and Western kitchen clothes). The actual situation is that this will not help improve the work of the laundry room. After a large amount of hotel linens are delivered, the laundry room often has to work overtime. There are three reasons for such a problem.

First, when a hotel management company takes over the management of a hotel, it is largely due to taken-for-grantedness and localism;

Chapter 2. After the hotel opened, it was implementing a policy of increasing revenue and reducing expenditure, and the capital investment was insufficient. As a result, the hotel only had 3 sets of spare linens, and some departments even only had 2 sets, which was strictly inconsistent with the usual 3 to 5 sets;

Third, the working procedures of the hotel are inappropriate. The linen in the housekeeping department is the main material of the laundry room, but the linen is often sent to the laundry room in the afternoon. This may happen during the air show when guests check out late. The floor attendant's skills are not high, there is also a reason why there is only one linen clerk, and there is also a reason why the engineering department compresses the working hours of the laundry room machine in order to save energy.

Generally speaking, this is because the hotel management did not manage according to the standards and made an empiricist mistake. At work, I found that it was not clear that the laundry room also serves as the hotel's linen management function. If the linen is managed by the laundry room and the linen management is done well, the hotel management should arrange the organizational structure and personnel settings before arranging the work. But the actual situation is that the hotel's linen management can be said to be drifting with the trend and on the edge. After I came to the laundry room, a work accident occurred here that alarmed the hotel's top brass. After the hotel opened, the purchasing department purchased a batch of guest room linens. However, strictly speaking, the quality of this batch of linens was not up to standard. During the washing process, the laundry room discovered yarn running and brittle wiring. After reporting to their superiors, each department No one paid attention to it. After a large-scale wash, a large amount of linen was found waiting to be scrapped. This shocked the hotel's senior management and ordered them to be held accountable. Let’s temporarily exclude the reason why hotels purchase low-quality linens in order to save costs. From this incident, it can be seen that the management sensitivity of hotel departments at all levels to linens is relatively low. This is due to the low work quality of grassroots employees and the low sense of responsibility of the superiors. I think the more important thing is that the hotel does not really pay attention to the hotel's linen management. During my work, I found that the equipment in the laundry room is seriously backward, and the management of linen is also a coping style. There is no dedicated person in charge and no clear responsibilities. Linen is piled haphazardly and used as desired. This situation can also be seen everywhere in other departments of the hotel. For example, the Chinese restaurant always brings linens that have accumulated for several days. I found that every time the tablecloths are scrapped due to mold, and the tablecloths in the Western restaurants are also scrapped. Due to the phenomenon that the tablecloth was burned due to guests smoking, the responsible person did not follow up. I think this needs the hotel management to pay attention and improve it.