Traditional Culture Encyclopedia - Tourist attractions - How to deal with the mandatory consumption of tourists by tour guides?

How to deal with the mandatory consumption of tourists by tour guides?

The ways to deal with the forced shopping of tour guides are as follows: tour guides can refuse in righteous words and inform them that they have the right to choose their own goods or services and the right to fair trade. You can also safeguard your legal rights through negotiation with the operators, requesting consumers' associations or other mediation organizations established according to law to mediate, complaining to the relevant administrative departments, submitting to an arbitration institution for arbitration according to the arbitration agreement reached with the operators, and bringing a lawsuit to the people's court.

The tour guide forces tourists to shop: a fine of 1000 yuan but not more than 30000 yuan; Illegal income, confiscate the illegal income; If the circumstances are serious, the tourism administrative departments of the people's governments of provinces, autonomous regions and municipalities directly under the Central Government shall revoke the tourist guide card and make an announcement.

1. The tour guide forces consumption, and if the circumstances are serious, it may constitute the crime of forced trading.

2. Those who constitute the crime of forced trading shall generally be sentenced to fixed-term imprisonment of not more than three years or criminal detention, and shall also or only be fined; If the circumstances are especially serious, he shall be sentenced to fixed-term imprisonment of not less than three years but not more than seven years and shall also be fined. The crime of forced trading refers to a serious act of forcing others to provide services or accept services by means of violence or threats.

In any of the following circumstances, no tour guide card shall be issued:

(1) No or limited capacity for civil conduct;

(2) Suffering from infectious diseases;

(3) Having been subjected to criminal punishment, except for negligent crimes;

(4) The tour guide card is revoked.

What are the violations of the tour guide?

1, words and deeds that are detrimental to national interests and national dignity.

2, induce or arrange tourists to participate in pornography, gambling and drug activities.

3. Beating or insulting tourists.

4. Deceive or coerce tourists to spend.

5. Continue to engage in tour guide business without passing the annual review.

Legal basis:

Article 9 of the Consumer Protection Law

Consumers have the right to choose their own goods or services. Consumers have the right to independently choose the goods or services provided by business operators and the varieties of goods or services.

Article 10

Consumers have the right to fair trade. When purchasing goods or receiving services, consumers have the right to obtain fair trading conditions such as quality assurance, reasonable price and correct measurement, and have the right to refuse the compulsory trading behavior of operators.

Article 39

Disputes over consumers' rights and interests between consumers and business operators can be resolved through the following channels:

(a) negotiated settlement with the operator;

(2) Requesting consumers' associations or other mediation organizations established according to law to mediate;

(three) to complain to the relevant administrative departments;

(four) according to the arbitration agreement reached with the operator, submit it to an arbitration institution for arbitration;

(5) bring a lawsuit to the people's court.