Regulations of Suzhou Municipality on Tourism Management

chapter I general provisions article 1 these regulations are formulated in accordance with the relevant laws and regulations of the state and with the actual situation of this municipality for the purpose of protecting and rationally developing and utilizing tourism resources, standardizing tourism business practices, safeguarding the legitimate rights and interests of tourists and tour operators, and promoting the development of tourism. Article 2 All units and individuals engaged in the development of tourism resources, the construction of facilities and the operation and management of tourism within the administrative area of this Municipality shall abide by these regulations.

the tourism resources mentioned in these regulations refer to natural landscapes and human landscapes with sightseeing and ornamental value. Article 3 The development of tourism in this city should be characterized by gardens, ancient cities and water towns, with Wu culture as its connotation, relying on the scenery of Taihu Lake, and at the same time developing modern tourism projects that can meet the different needs of domestic and foreign tourists. Article 4 People's governments at all levels should strengthen unified leadership over tourism, incorporate tourism development into national economic and social development plans, adopt necessary encouragement and support policies, and attract various economic organizations or individuals at home and abroad to develop tourism resources, build tourism projects and engage in tourism business activities, so as to promote the sustained and healthy development of tourism. Fifth city, county-level city tourism administrative departments responsible for the administrative area of tourism management.

the people's governments of all districts, Suzhou Industrial Park Management Committee and Suzhou New District Management Committee are responsible for the related tourism management according to their functions and powers.

The departments of landscape architecture, culture, religion, transportation, planning, construction, public security, planning, industry and commerce, prices, trade, agriculture, municipal utilities and environmental management are responsible for the relevant tourism management according to their respective responsibilities. Chapter II Planning and Construction Article 6 The principles of unified planning, scientific demonstration, rational development and management according to law shall be adhered to in developing tourism resources and building tourism projects; Adhere to the principle of integrating economic benefits, environmental benefits and social benefits; Adhere to the principle that whoever invests will benefit. Seventh county-level city tourism administrative departments shall, according to the overall planning of Suzhou tourism development, formulate a tourism development plan, report it to the people's government at the same level for approval and organize its implementation, and report it to the Suzhou Municipal People's government for the record. Where the state, provinces and cities have other provisions on the examination and approval authority, such provisions shall prevail.

the tourism development plan shall conform to the national land planning, the overall land use planning, the overall urban planning, and the relevant provisions on environmental and resource protection. Eighth tourism administrative departments at all levels shall, jointly with relevant departments, be responsible for the general survey and evaluation of tourism resources within their respective administrative areas, and establish archives of tourism resources.

the identification of tourism resources shall be reported to the people's government at the same level for approval and publication, and signs shall be set up. The relevant departments shall define the protection units and responsible persons, and formulate and implement the protection plan.

no unit or individual may destroy tourism resources or exploit them in violation of the tourism development plan. Ninth new construction, expansion and reconstruction of tourism projects should be approved by the tourism administrative department according to the tourism development plan, and then apply to the relevant departments for project approval. Tourism construction projects in county-level cities and districts shall be reported to Suzhou tourism administrative department for the record.

the tourism construction projects mentioned in the preceding paragraph refer to large-scale tourism construction projects such as scenic spots and amusement parks. Tenth tourism administrative departments shall, jointly with relevant departments, set up tourist routes and participate in the planning of tourism transportation, the formulation of transportation infrastructure standards and the management of tourism transportation service standards. Chapter III Industry Management Section 1 General Provisions Article 11 The tourism administrative department shall be responsible for the overall tourism image publicity and organizing tourism promotion activities within its administrative area. Twelfth tourism administrative departments shall, in conjunction with relevant departments, support and guide the development, production and sales of tourism commodities according to the needs of the tourism market. Thirteenth tourism professionals should receive professional training and hold relevant certificates after passing the examination by the competent department.

tourism professionals should accept the supervision and management of the tourism administrative department and relevant departments, abide by professional ethics, and prohibit asking for extra fees such as tips. Do not deceive or coerce tourists to spend, and do not forcibly sell goods to tourists or buy goods from tourists.

tourism professionals is not allowed to arrange shopping without the consent of tourists. Fourteenth tour operators should establish a safety management system, equipped with necessary safety equipment and facilities to ensure the personal and property safety of tourists. Fifteenth tour operators shall not have the following acts:

(1) operating beyond the scope of registration and approval;

(2) selling fake and inferior commodities, or providing services that do not match the quality and price;

(3) other acts that infringe upon the legitimate rights and interests of tourists. Sixteenth tour operators have the right to refuse the goods forcibly promoted by any unit; Have the right to refuse all kinds of fees without the approval of the state and province; Have the right to refuse the inspection of personnel without law enforcement certificates. Section 2 Travel Agencies Article 17 A bid for a travel agency shall be reported to the local tourism administrative department, which shall examine and approve it according to its management authority. Eighteenth travel agency business, should obtain the "travel agency business license", without a license, shall not operate or in the name of business exchanges and cooperation, consulting services and other disguised travel agency business. Nineteenth foreign travel agencies to set up branches in this city, should be approved by the municipal or county-level city tourism administrative departments, can operate travel agency business in the city. Twentieth travel agencies should handle travel accident insurance for tourists to ensure that the services provided meet the requirements of protecting the personal and property safety of tourists.