What is the responsibility of the hotel sales manager?

Hello, to understand the functions of a hotel sales manager, we must first understand what business this hotel has. Then just sit in the right place. Comprehensive hotels provide room service, ktv service, catering service and venue rental service.

Part of the hotel's income comes from individual customers, that is, finding accommodation or eating by themselves. There are also some group orders of enterprises and tour groups. Individual customers don't need a sales manager to do marketing services, and group orders need someone to be responsible for business negotiations and services.

For example, I'm from a travel agency, and I take a tour group to scenic spot A every month. Then I need to solve the problem of food and shelter for all tourists. If you stay, you definitely need to find a long-term cooperation hotel, not book a room there. Then the hotel that wants to cooperate with me at this time definitely needs to send a sales manager to communicate with me. The qualification of the hotel, the number of rooms that can be provided stably, location, price and many other aspects need to be discussed and communicated.

For example, I am an enterprise and need a big venue and conference room every month. By the same token, I certainly need the hotel to send a sales manager to talk to me about the details of long-term cooperation.

To sum up, the function of the sales manager is very clear, that is, to find customers with long-term stable demand and then establish long-term cooperative relations with customers.

Of course, there is another situation where hotels need an overall marketing plan. Then it is necessary to plan the overall marketing of the hotel. For example, the activities of the hotel every quarter, the price changes of various hotel projects in the off-season and peak season. Control of performance objectives at all stages and so on!