I took a package tour. Because of the weather, my flight was cancelled and my trip was postponed. Can I get a refund from the travel agency?

Unable to travel normally due to force majeure. You can negotiate a refund at the travel agency.

If the flight is delayed or cancelled, the airline shall be responsible for the compensation of the ticket cost:

1. Flight delay compensation refers to the act of compensating and compensating the legitimate rights and interests of air passenger and cargo customers according to laws and agreements if the landing time of the flight is delayed by more than 30 minutes than the planned landing time (the time on the flight schedule) or the flight is cancelled. But it also varies from place to place.

2. On July 1 day, 2004, the then General Administration of Civil Aviation of China promulgated the Guiding Opinions on Economic Compensation for Flight Delay. According to this opinion, in the future, passengers can get corresponding economic compensation from airlines if they are delayed for a long time due to their own reasons. This guidance mainly includes the following contents: First, there are two standards for airlines to delay flights due to their own reasons, one is more than 4 hours and less than 8 hours, and the other is more than 8 hours. In both cases, airlines should make economic compensation for passengers. Compensation methods can be cash, air tickets, and mileage return. In the case of flight delay, in order not to cause new delay, economic compensation is generally not made at the airport site, and airlines can use registration, letters and other methods. The airport should stop passengers from taking excessive measures such as "hitchhiking" and "grabbing the plane" to affect the normal operation of flights. The Civil Aviation Administration of China also stated that the specific compensation standard and compensation plan shall be formulated by the airlines themselves. According to the plan of CAAC, domestic airlines will formulate and publish passenger service commitments in 2004, in which the standards and methods of compensating passengers for flight delays are the main contents.

3.20 10 promulgated the following standards:

If the plane is delayed for 4-8 hours (including 8 hours), the airline shall also provide passengers with preferential ticket purchase, mileage or other equivalent compensation worth 300 yuan, or RMB 200 yuan. If the delay exceeds 8 hours, passengers should be provided with discount on air tickets worth 450 yuan, mileage or other equivalent compensation, or 300 yuan RMB.