What can I find out about the 114 toll-free phone?

1. At this stage, 114 has been opened: hotel reservation, air ticket reservation, catering reservation, enterprise switchboard, peripheral search (voice version) and other related businesses.

2. Priority number reporting (recommended by industry): When the user asks for uncertain number information, such as a certain product, an industry or a project operated by an industry, 114 will report the telephone number of the enterprise.

3. Voice announcement (voice broadcast): Enterprises and institutions (including private owners) can publish their introduction, business information or product information on the 114 platform. When the user inquires the telephone number of the company, he can play the recorded voice information.

4. brand inquiry: when a user asks for a number inquiry based on a legally registered brand or trademark, the 114 platform can inquire the telephone number of the manufacturer, directly affiliated company or specialty store corresponding to the brand that has handled this business.

5. Enquiry transfer: If you handle the inquiry transfer service, the 114 directory assistance station can directly transfer the traffic to your phone, and the directory assistance person does not need to dial again. It is not only convenient for users, but also won't let you miss any opportunity. Don't bother to remember complicated telephone numbers, just dial 114 and call it by its first name.

6. Temporary number reporting: Telephone numbers temporarily used by enterprises for business promotion, such as lottery numbers and concert ticketing hotline, can be temporarily announced in the 114 system.

7. enterprise title: when a customer dials 114 to inquire about the number, a "title guide tone" can be played before the automatic voice number reporting, such as (a certain company or product reports the number for you, please record it).

8. column name query (registered name): provide users with a multi-name query service on one phone, so that users can query on 114 stations whether they use a practical name or a registered name.

9. Ordering number reporting: according to the customer's application, a number of telephone numbers under the corresponding name of the customer are sorted in the 114 system, and their broadcast order is re-determined to provide personalized number reporting service.

1. media extension: commercial customers can submit the information published on radio, TV, newspapers and other media to the 114 platform and convert it into voice information. Ordinary users can dial 114 to provide information such as media name, time, approximate content, etc. to find specific voice information content.

11, 114 Legal Advisor: Unicom's telephone navigation "116114 Legal Advisor" service is an information service product that integrates modern communication technology and traditional legal services. It mainly provides users with enhanced legal awareness, prevented legal hidden dangers and provided opinions and suggestions on practical legal problems. At the same time, it has gradually grown into a professional, comprehensive, convenient and value-added legal comprehensive information service for small and medium-sized enterprises, high-end families and individual users by comprehensively utilizing various service delivery forms, such as SMS, MMS, WEB, WAP, offline activities, periodicals and magazines.

12. Education Navigation: Education Navigation is a value-added service developed by China United Network Communication Co., Ltd. in cooperation with relevant partners in the field of education, which provides users with online learning guidance and educational information through fixed telephones, mobile phones and the Internet. It is the No.7 key education navigation in the 116114 telephone navigation, the only column section that realizes the national unified key, which greatly enriches the service content of the telephone navigation (114/116114), creates a brand-new application mode of the education industry, and thus comprehensively enhances the user value.

according to the needs of users, the "educational navigation" has been launched at this stage: five products: interactive tutor, everyday English, interactive teaching assistant, campus newsletter and college entrance examination guide. Among them, the Everyday English section has built an easy-to-operate and fully functional oral English communication platform for the realization of speaking English for all. With the innovation and development of the business, it will be merged into 3G strategy in the future, and more comprehensive services will be launched.

13. Health Consultant: "116114 Health Consultant" is a comprehensive, professional, convenient and value-added comprehensive health information service provided by China Unicom to family and individual customers through the unified service support platform of the whole province, supplemented by voice, SMS and email.

14. Ruyi discount: Ruyi discount electronic coupon is a novel, fashionable and leading electronic payment product. This product realizes the docking between merchants and users through 114/116114 voice platform, SMS, MMS and business website. Users can save more money by paying monthly subscription fee or on-demand information fee.

15. Chatter box: Chatter box business is a new form of listening to books, which integrates life, knowledge, thought and entertainment. It transcribes wonderful programs with video and image as media into audio form, allowing users to release their eyes and relax in crisp and pleasant voice.

16. Employment Consultant: Relying on the brand of China Unicom 116114, the "114 Employment Consultant" intensively integrates the nationwide talent service information resources, and provides comprehensive information services such as employment information inquiry, position information recommendation, employment counseling, job fair information inquiry, etc. mainly for migrant workers and graduate students through the unified service support platform of the whole province, supplemented by voice, SMS, MMS, WEB and email.

17. Automobile consultant: The "automobile consultant" service is a convenience service jointly launched by Shandong Unicom and Shandong Bolian Communication Technology Co., Ltd., and it is an information service applied to vehicle and driver management.

the business provides customers with information inquiry and notification services such as vehicle violation inquiry, annual inspection agency, free car rescue, car moving service, artificial GPS, expert online consultation, etc. through SMS, MMS, IVR, E-mail, etc., and members of "car consultant" will experience more perfect, personalized and professional car service.

18. Travel booking: Travel booking is a service that provides customers with travel information inquiry, travel route booking, scenic spot ticket booking, local products purchasing and other services through the platform of 116114/114. Customers can call 116114-4-2 for tourist information inquiry or reservation. Visitors can also enjoy a variety of services such as air tickets, hotels, golf reservations and car rentals through Unicom's 116114 voice, Internet and WAP.

19. Financial consultant: Financial consultant business is a financial information service product based on the technical advantages of communication platform, integrating the financial products provided by partners such as Shanghai and Shenzhen stock exchanges and financial institutions and authoritative financial expert resources, and making in-depth data extraction and processing, so that ordinary people can enjoy fast, comprehensive, professional and authoritative information and investment and financial management service platform.

2. Tourism Consultant: 116114 Tourism Consultant is a convenience service launched by Shandong Unicom in collaboration with its partners, integrating tourism resources from all over the country, and providing users with services such as tourism information consultation, ticket booking for tourist routes and scenic spots, and purchasing local products through voice and SMS.

21. Life Assistant: "114 Life Assistant" is a business that provides commodity shopping information services for users, and strives to make it a life assistant for users. The services include: commodity anti-counterfeiting inquiry and ordering, express delivery service and commodity exposure column.

22. Life Navigation: 116114 Life Navigation is a mobile phone media for Unicom users. It is a fashionable life mobile phone magazine that can be carried around and read at any time with a mobile phone as a carrier. It delivers fashionable and cutting-edge life consumption information to users through MMS with a comprehensive and all-round publication combination.

this product is positioned as a platform for information navigation and promotion of Unicom's main business, and some information navigation, 3G, broadband and other business promotion contents will be added in each issue.

23. Car rental travel: 114 Car rental travel service business is a comprehensive information service business of China Unicom, which integrates the cooperation resources of car rental industry, and uses voice, website and other service channels and methods to meet the needs of local public and private reception vehicles of mid-to high-end customers and the transportation needs of business travel in different places.

24. Traffic Consultant: The "Traffic Consultant" service aims at customers' demand for traffic travel information, and provides customers with various traffic travel information inquiry services such as business travel, meteorology, road rescue, news, etc. in combination with the manual service platform.

25. scenic spot service: 114 scenic spot service is a network-wide service business integrating scenic spot inquiry, scenic spot ticketing and tour guide assistant through three-dimensional service forms such as 114 voice, wo116114 website and mobile phone client.

26. flower reservation: flower reservation is one of the business products of 114 telephone mall, and it is a business that provides customers with flower ordering and delivery services through 116114/114 platform.

Extended information:

114 directory assistance desk is an important service window of China Telecom, providing customers with 7*24 hours uninterrupted telephone number inquiry and information inquiry service. In order to better serve the society and further enrich the query information, we have recently launched the query of train time and long-distance passenger information, weather forecast, lunar calendar date, characteristic hotels, license plate number attribution, etc. In the next step, we will soon launch services such as manual reminder, location query, SMS number reporting, portable directory and enterprise switchboard. In a word, 114 will be customer-centered and service-oriented, constantly enrich the inquiry content and improve the service quality, and strive to build itself into a comprehensive information service platform with existing number inquiry, information introduction and service orientation.