What do travel agencies do?

The planning and dispatching work mainly includes: 1. Responsible for the planning, coordination and deployment of the travel agency's tourism work. Its job functions include internal reception, arranging tour groups, external planning, coordination, group dispatch and other multiple functions.

2. Formulate, modify and improve the itinerary and specific arrangements for the company's regular routes, and timely formulate travel routes and quotations that meet guest requirements.

3. Arrange for the company’s accompanying personnel to take the group out, and be responsible for explaining and arranging the work plan, and informing the accompanying personnel in detail about all aspects and matters of the team led by the accompanying personnel, as well as all the personnel involved. When accompanying people and taking a group tour, all possible problems that may arise must be considered in order to prevent mistakes.

4. Strengthen contact with external liaison personnel, understand, master, and analyze feedback information in a timely manner, and then digest, absorb, and implement it.

5. Organize and archive company team information according to regulations.

6. Be responsible for the company’s tourism e-commerce, network construction and management.

2. Office: Coordination, management, administration

3. Finance Department: accounting, cashier, auditing, budget accounting

4. E-commerce Department: Network Construction, website editing, online publicity and planning, online transactions

5. Customer Service Department: customer information management, complaint and consultation acceptance, pre-sales and after-sales support

6. Exit Department: handling exit procedures , contacting hotel selection, long-term customer negotiation

7. Domestic: handling various domestic procedures, contacting hotel selection, long-term customer negotiation

8. Planning Department: travel route planning, products Promotion planning

9. Tour guide department: recruitment, training and management of tour guides

10. Ticketing department: various transportation tickets and tickets

11. Location Reception Department: Ground Reception

12. Sales Department: Distribution

13. Ticketing Department: Ticket Reservation, Price Negotiation