The service purpose of travel agencies

1. Be loyal to duty and serve in a civilized manner. Be dedicated to your job and be loyal to your duties. When handling official duties, answering calls, and receiving visitors, you must be civilized and courteous, speak and behave in a standardized manner, be enthusiastic, patient and considerate;

2. Be responsible and provide warm service. Warm reception and no shirk. For matters within the scope of responsibilities, the service recipients must be informed of the handling procedures, methods, content, and requirements at one time, and proactively handle them until they are completed;

3. Integrity and promise keeping , excellent service. Abide by professional ethics, avoid seeking personal gain with power, and establish a good image of honesty and trustworthiness. Seriously fulfill service commitments, be consistent in words and deeds, be responsible, humbly accept the opinions of grassroots and the masses, make timely corrections, and promote high-quality services;

4. Be proficient in business and serve efficiently.

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