How to cancel a hotel reservation?

Generally, there are two ways to unsubscribe on Ctrip:

1. Go to the interface on your mobile phone or PC to unsubscribe.

2. Telephone (400-820-6666) manual customer service to unsubscribe. However, some orders cannot be canceled or will be subject to a fee deduction, such as train or plane tickets that need to be refunded or changed, hotels that have been paid for, tickets to other attractions, etc. Ctrip has different membership level benefits. Different levels of membership have different benefits. Higher-level members will have unconditional free unsubscription service.

How to cancel the hotel reservation using Ctrip:

1. Open the Ctrip app on the plane and click My Options in the lower right corner.

2. In the redirected My interface, click on all order options.

3. In the jumped all orders interface, select the order that needs to be canceled.

4. In the redirected interface, click the Cancel Order option.

5. In the confirmation interface that pops up, click Cancel Order.