How to bring a good tourism team?

First of all, as a qualified tour guide, before you leave the tour group, you should make two phone calls and send two text messages, telling each group tourist the meeting time, meeting place, your name and contact information, and the license plate number of the tour bus. If the tour group is a team, just inform the tour leader. Why do you want to emphasize two phone calls and SMS notifications here? This will give visitors extra points for their first impression of you and make them think that you are a thoughtful and caring tour guide.

2

After informing the tourists, I basically mastered the information of the guests, such as more families or more couples? The ratio of old people to children, emphasizing this point is to let the tour guide do special care. There will inevitably be elderly people and parent-child families who love to travel in the group. In the process of traveling with a group, we should not only bring tourists out and back safely, but also establish feelings with tourists and do a good job. Then, prepare what the tour group needs, check the contact with the driver and the ground, watch the tour itinerary several times, and have a general understanding of the scenic spots to be visited and the surrounding food, accommodation and transportation.

three

According to the specified time, place and license plate number, count the number of tourists. At the same time, try to remember the looks of tourists, which is very helpful for subsequent tours. See if there are any tourists with mobility difficulties, and take care of them.

four

When the tourists arrive and are ready to leave, just introduce yourself briefly when the vehicle is driving. Because the gathering time is early when traveling, tourists need to catch up on sleep in the car. After the vehicle stops at the first service area, they will introduce the travel itinerary and matters needing attention, and interact with tourists to increase their feelings.

five

If we have started from the first service area, this time we can say, "Everyone is full of energy. Can we see the beautiful woman (handsome guy) in front?" The opening remarks like this will go to the next link to introduce the travel itinerary and matters needing attention. The itinerary and precautions must be clearly stated. Although tourists learn about the general travel route from the travel agency, the actual situation will be subject to the travel plan obtained by the tour guide. If there is any change, they must focus on tourists. Next, you can interact with tourists. The most commonly used program is singing. Usually, it starts with a tour guide. Pick up the phone, click on the downloaded singing software or the existing music software in the phone, and choose a song that you are good at to listen to. Before and after singing, don't forget to encourage yourself, clap your hands, and then signal the tourists to clap with you. After that, I took out the bigger toys I had prepared. One of them handed me the package and finally stopped in someone's hand, asking someone to sing a song in front of the carriage. After 2-3 times of interaction, if you feel familiar with the tourists, you can end this link.

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After the above details and interactions, tourists will increase their goodwill towards you. Of course, don't neglect the tour group because of this after meeting the ground guide at the scenic destination. When introducing local cultural attractions and cultures, ground tour guides should also interact and chat with tourists frequently, help tourists with some luggage, help older tourists and take care of younger tourists. And give more detailed emotional help and services. I think I like to make things difficult for tour guides again.