Outstanding employee deeds materials

Model essay on excellent employee tracking materials (7 selected articles)

In the usual study, work and life, everyone has the experience of writing stories and is familiar with them. Stories are written materials to praise the advanced, promote healthy trends, promote work, and truthfully record and reflect the outstanding stories of advanced collectives and advanced figures emerging in work and study. So how to draft the contract to play its greatest role? The following are the sample articles (7 selected articles) of employee deeds I collected for your reference, hoping to help friends in need.

Excellent employee deeds materials 1 From the project finance department of the Fifth Bureau with reinforced concrete to the well-run office, from the childlike project finance director to the calm and capable company finance manager, we can always distinguish this busy figure. He is the leader of such a group of young people, trying to make himself extraordinary in ordinary posts with fiery passion.

He is Wen xx, now the manager of the finance department of xx Company. During his career of nearly 10 years, he won many honors such as "excellent employee" and "financial expert" of the company, and was successively rated as "excellent tutor and apprentice" of the bureau, and won the reputation of "excellent employee" of the bureau in 20xx years. In his ordinary post, he polished the eyes of his colleagues again and again with hard work and dedication, and explained his love and sincerity for the enterprise and work with true feelings and passion.

He is an excellent project manager, dedicated, enthusiastic and careful, with strong professionalism and sense of responsibility. This is his label.

At the beginning of 20xx, Wen xx served as the financial manager of Wuhu Baixiang Oasis Project of xx Company. In the project, we fought bravely with the owners to collect the arrears, which not only solved the problem of project production and operation funds, but also eased the pressure of capital supply and demand for the company again and again.

When I first arrived at the White Elephant Oasis Project, I was faced with huge capital and cost pressures. As a financial officer, how should I play my role, not just as a bookkeeper? He learned specific tax management terms, actively communicated with the owners and tax authorities, and obtained the policy of exempting personal income tax and stamp duty in Wuhu through reasonable tax avoidance and reasonable tax delay, which reduced the cost of the project by xx million yuan. Through the understanding of the local charging policy in Wuhu and the communication with the competent authorities, the comprehensive service fee and work-related injury insurance premium of the project were halved, saving xx million yuan. He also successfully copied some of the above methods to all the projects of the company in Wuhu, which made great contributions to reducing costs and increasing efficiency.

In order to ensure that all the work of the project is supported by funds, he took the initiative to dock with the owner, grasped the owner's psychology of fast performance and completion of financial investment, and borrowed from the industry for various reasons or overcharged before the main nodes were completed, so as to quickly collect project funds by calculating in advance.

In the past two years, I have organized and implemented the installation, debugging and acceptance of energy management platforms in five stations of Shanghai Metro Line 6, three experimental stations of Shanghai Metro Line 2, and two experimental stations of Shanghai Yuexing Global Port and Suzhou Metro.

In the organization and implementation of Shanghai Metro Line 6, we actively communicated with the owner, discussed the technical scheme and finalized the control scheme, which won the unanimous praise of the owner and the full trust and respect of the owner, and will have a positive demonstration effect on the future work of this part.

The preparatory work for the organization and implementation of Shanghai Yuexing Global Port Project lasted for half a year, during which a good working atmosphere was obtained through technical communication with the owners and exchanges with other suppliers. In the three-month implementation work, it can solve the technical confusion for the owner and help the owner solve the problems in the construction of central air conditioning system. With the approval of the leaders and the trust of the owners, it also promoted the fulfillment of our contract as soon as possible. Lead and organize the owners and equipment suppliers to debug the central air conditioning water system of the podium building, and the debugging reached the best state of the project. The equipment debugging of our company was successfully completed on schedule. This part of the work has been affirmed by the owner's leadership, which can make our company gain a good reputation in this project. In the discussion with the HVAC engineers, design institutes and electromechanical consultants of the owner, I also learned a lot of HVAC knowledge. A deeper understanding of central air-conditioning water system can also provide better suggestions and debugging schemes for organizing the debugging of central air-conditioning water system.

During the organization and implementation of two experimental stations in Suzhou Metro, the owner actively communicated with them to discuss the technical scheme. In the process of project implementation, the completion of safety production and construction technology has been well received by the owner. In the technical transformation of central air-conditioning and ventilation system, we have a deeper understanding of central air-conditioning and ventilation system in subway, which provides more valuable experience for this part of future work.

The achievements I made in my work benefited from the trust of the company leaders and the strong support of the company platform. Thanks to the hard work of all colleagues in the company, in exchange for customers' praise for our front-line work.

Since the establishment of the hotel comprehensive department, xxx, as the head of the comprehensive department, has shouldered six major functions, namely: administrative management, personnel management, safety management, market development, purchasing vehicle warehouse management and logistics management. There are only five people in the general department, and basically everyone has two or more jobs. It can be said that the work is complicated, heavy and heavy. However, as the head of the comprehensive department, he led the members of the department to do every job diligently, and Qi Xin Qi Xin cooperated to complete every job assigned by the leaders.

I. Administration

1. As the staff assistant of the leader, she tried her best to assist the hotel leader to grasp the overall situation of the work, coordinate the work between the various departments of the hotel, and upload and release it in time. According to the hotel leaders' resolutions, the hotel staff handbook, rules and regulations, management regulations, assessment attendance system, post operation process, reward and punishment system and other management systems and corresponding work forms were formulated. And supervise the implementation, so that the management of each department has rules to follow, so as to manage people by system; According to the change of the hotel structure, the organization chart of the hotel was revised, and the job responsibilities of each department manager were formulated, and the job responsibilities of each department were sorted out and improved, making the job responsibilities of each department more clear.

2. Do a good job as a secretary, draft resolutions and decisions of hotel meetings in time, issue them for implementation, supervise their implementation and communication, make arrangements for monthly briefings, and timely report good deeds, appraisal, rewards and punishments in the briefings. Organize and summarize all kinds of lease contracts and agreements signed by hotels, establish a contract registration system, better urge department members to sign contracts within their jurisdiction in time, handle all kinds of settlement in time within the validity period of contracts, and improve the contract management level.

Second, personnel management.

Since xxx undertook the personnel management work, it has formulated strict work operation procedures from the in-store training of employees to the transfer and resignation approval of employees, and compiled various forms for daily use of personnel work to standardize personnel management. And control the labor cost of expatriate employees, strictly control the number of positions of expatriate employees, and be responsible for signing contracts for expatriate employees and various employee benefits and employee activities, such as New Year's Day party, small holiday welfare distribution, birthday cake, etc.

Third, safety management.

As a public gathering place, the safe operation of the hotel is the overriding responsibility. In order to ensure the smooth operation of the hotel, xxx not only established the fire safety management network framework and fire protection files, but also formulated a series of fire safety management systems, which implemented the safety work to every responsible person and made everyone responsible for maintaining the safety work. And cooperate with the fire safety administrator to conduct regular safety inspections on fire control facilities and equipment, find hidden dangers in time, and rectify and maintain them in time. Eliminate fire hazards in the bud, and meet the standards for many times in various safety inspections.

Fourth, market development.

Supervise full-time sales staff to do market research, know the prices of hotels in the same industry every day, and make a room dynamic analysis report to the management department to analyze the competitive advantages and disadvantages of hotels in this city in detail, so as to formulate different prices and marketing plans according to different seasons. As the person in charge of the comprehensive department, he can fully coordinate the follow-up services of all departments of the hotel, arrange the sales staff to publish the monthly room prices and preferential conditions of the hotel on the Tourism Bureau website and the government public website according to the requirements of the Tourism Bureau, and publicize the hotel. And urge the sales staff to pay a return visit to customers at any time, collect opinions and report them to the management department, so that the management department can keep abreast of customer trends and improve service quality.

Verb (abbreviation for verb) procurement, vehicle and warehouse management

1 As the person in charge of commodity procurement, we have formulated strict procurement procedures and operating procedures, so that the commodities purchased by various departments have a complete set of operating procedures in four links: plan approval, procurement, commodity warehousing and departmental use, and each link is strictly controlled, so that the purchased commodities meet the quality requirements of the procurement department, and the prices are low and reasonable, and unqualified products can be returned in time.

We will conduct regular market inquiry and research on the goods supplied by some suppliers together with the financial department, and review and check the supply prices of all suppliers at the end of each month according to the results of market research, and re-review and price the unqualified prices and incomplete bills to reduce costs from the source.

2. The warehouse management has also formulated the procedures for receiving goods, inspecting goods and delivering goods, so that the warehousing materials can be received only after the invoices, receipts and lists are complete and qualified, and the received materials are delivered according to the bill of materials. And supervise the warehouse keeper to check the inventory with the financial department on time every month, make detailed accounting of the materials, understand the inventory items and usage, and replenish the required items in time.

3. The vehicle management regulations have been formulated to ensure the normal dispatching of vehicles, and the vehicles are put on time after work, ensuring the safe driving of 30,000 kilometers without accidents throughout the year.

Six, logistics management

Formulated the Regulations on Staff Dormitory Management and the Regulations on Staff Dormitory Management Reward and Punishment, and established staff dormitories.

The Management Committee combines hotel management with employee self-management, regularly checks dormitory hygiene and environmental sanitation with dormitory administrators every week, selects civilized dormitories every month, arouses the enthusiasm of employees to care for environmental sanitation, and truly rewards excellent employees' dormitories, so that employees can have a comfortable, clean and safe living environment. For the entertainment environment and service quality of the chess room, strict management system and health inspection and assessment system have been formulated to satisfy the guests.

Excellent employee story material 4 xx, female, xx years old, the stationmaster of xx Station of Passenger Transport Department of xx Metro Group Co., Ltd., was once an excellent member of the operation headquarters of xx Metro Group Co., Ltd. in 20 13 and an excellent employee of the operation headquarters of xx Metro Group Co., Ltd. in 20xx. Later, during his tenure in xx Metro, he was named as an outstanding employee of xx Metro Group Co., Ltd. in 20xx.

Since joining xx subway, I have studied my business diligently and made outstanding contributions to the training of front-line staff and the formulation of rules and regulations in xx subway operation. During the preparation period before the operation of xx subway, I worked hard, took the lead, led the station staff to overcome the harsh environment, and was not afraid of being dirty and tired, and investigated various security risks and service defects, which provided a guarantee for the smooth opening of xx subway.

From a fledgling intern, to a qualified and conscientious flight attendant, to a down-to-earth stationmaster on duty, and now to the stationmaster of xx subway passenger station, she has been promoted step by step from the most basic position through her own efforts and accumulated rich experience in first-line subway operation. At work, she completed every job conscientiously and responsibly, and never received any complaints from passengers or made any mistakes. She is strict with herself with the belief of "do it well if you want" and strives to complete every job with high quality and efficiency. Through her unremitting efforts, xx was continuously awarded as an outstanding member of xx Metro Group in the second half of 20 13 and an outstanding employee of xx Metro Group's operation headquarters for 20xx years. In March of 20xx, when she heard that the first subway in xx province, xx Metro, began to recruit talents from the society, she resolutely gave up the generous treatment and leisurely life of XX and went to the subway construction team in her hometown. After layers of interviews, this xx girl finally got her wish and returned to her hometown. However, the real training has just begun, and the arduous preparation work of xx subway operation company has just begun.

In the initial preparation stage of trial operation, she was not intimidated by the harsh field environment. Xx bravely provoked the heavy responsibility as a webmaster. In the absence of ventilation and water, full of noise and dust, she took a few college students who had just entered the post and had no work experience, and checked the safety hazards and design defects again and again, actively followed up the progress of the project, and timely fed back the problems found to the superiors, striving to rectify and solve the problems that might affect the operation and service of the station in the early stage. During the trial operation, she carried forward the spirit of struggle, united and cooperated, worked hard, and led more than 20 employees in the station to successfully complete a number of large-scale reception work, successfully ensuring the opening and operation of the northern section of xx subway line 3. After the operation of the northern section of Line 3, the passenger flow at the station is the highest in the whole line. In the face of a large number of citizens who have no subway experience and new employees who have no work experience, she patiently explained to the passengers and taught the employees to guide the passengers on the platform to wait in line, which achieved good results. She asked every employee at the station to have a rigorous and responsible working attitude. Under her management, the business of the station staff has been strengthened day by day, and their sense of service and responsibility has also been significantly improved. The station has been praised by passengers orally and hotlines many times in its service work. Based on the principle of strict management and meticulous care, she actively cooperated with the workshop to carry out various tasks and implement the operation of the station. Under her leadership, the xx station she was in charge of won the honorary title of 20xx Excellent Team of xx Metro Group Co., Ltd.

Excellent employee story material 5 xx, female, 35 years old, university culture, party member, X department employee, agronomist. I graduated from Yunnan Agricultural University majoring in tobacco in October, and was assigned to work in xx County Tobacco Company in the same year. 1995 transferred to the tobacco quality supervision station of xx District Tobacco Company in August, and worked in the tobacco control department in X month. Since August 2003, I have been in charge of office work in X department. Xx department is the functional department of flue-cured tobacco production and acquisition, science and technology promotion management of enterprises; The work of the office concerns the overall situation and is very important; First, be a good staff member of the Ministry leaders and provide timely and accurate figures and information needed for decision-making; The second is to be a good manager of all affairs, and there are many things, and no one is left behind; The third is to do a good job in the logistics of front-line workers, do their best and do a good job in service. Over the past year, with a high sense of responsibility and enthusiasm, down-to-earth and proactive work, it has played a positive role in the smooth development of the work of xx department, closely surrounding the central work of xx department and combining with the actual work of xx department.

First, strengthen study and strive to improve their own quality.

In August 2003, she came to work in the office of xx Department. In order to enter the work role as soon as possible, she regards learning as a favorable weapon to improve her own quality, makes full use of her spare time and strives to improve her professional quality to meet the needs of work. In the past two years, I have systematically studied the theoretical knowledge of Deng Xiaoping Theory and Theory of Three Represents, and have also seriously studied practical writing and secretarial work. At the same time, we insist on learning in practice and improving in work, and regard every work as a test and challenge to our own quality and ability, so as to enhance our ability to cope with challenges in learning. After more than two years of practical work, I experienced an unfamiliar, uncomfortable and uncomfortable process. In more than two years of valuable work practice, I have accumulated rich work experience and working methods.

Second, be rigorous and meticulous, and do a good job in office comprehensive business.

Over the past year, she has been working closely around the department center, giving full play to the role of staff assistant and comprehensive coordination, and constantly improving the level of copywriting, meeting and handling affairs.

First, the policy measures, prenatal investment, area implementation and other research materials of flue-cured tobacco production in the city in 2005 were summarized and analyzed to provide scientific basis for the decision-making of the Ministry leaders;

Second, the drafting and reporting of 10 articles, 20 articles and 20,000 words about flue-cured tobacco production;

Third, seriously organize the conference on flue-cured tobacco production. Adhere to full preparation, complete materials and thoughtful service. In 2005, the leaders of the cooperation department organized the 18 meeting, which received nearly 2000 participants and was well received by the comrades attending the meeting. The fourth is to cooperate with the leaders of the Ministry to do a good job in foreign reception. According to the requirements of meticulous service and meticulous reception, the details were carefully prepared and arranged before the reception, which ensured the smooth progress of the inspection and research activities of the provincial bureau (company) leaders and inspection teams.

The fifth is to undertake the collection, sorting and reporting of all materials during the drought relief period. During May-June, * * * made more than 20 drought statistics forms and written materials and submitted them to provincial companies (one daily), and three disaster reports were submitted to the municipal party committee and municipal government.

Sixth, do a good job in rectifying and standardizing the order of tobacco production and operation. According to the unified arrangement and deployment of the leading group of the Municipal Bureau (company) to rectify and standardize the tobacco production and operation order, xx Department is responsible for the signing and execution of the tobacco production contract and the self-inspection and summary of production input in the city, and draws up the "Report on Self-inspection of Rectifying and Regulating the Tobacco Production and Operation Order in xx City". She is responsible for this work.

After receiving this task, she quickly forwarded the document X Tobacco Specialist [2005] 173 to the counties (districts) companies, and drafted the Supplementary Notice on Implementing the Work of Rectifying and Standardizing the Order of Tobacco Production and Management in xx Province and the Notice on Seriously Reporting the Work Materials for Rectifying and Standardizing the Order of Tobacco Production and Management to the counties (districts) companies. It also summarizes the self-inspection of the execution of tobacco planting and purchasing contracts, the pre-production investment of tobacco leaves, and whether the purchasing process of tobacco purchasing places is standardized in X tobacco-growing counties (districts), puts forward rectification measures for the problems reflected in the self-inspection, and forms a self-inspection report and reports it to the provincial bureau company. Successfully completed the signing of flue-cured tobacco production contract and the two self-inspection tasks of producing inputs. Seventh, undertake the economic operation analysis of xx department once a month. Eight, responsible for communication. In 2005, he published two manuscripts on xx Tobacco Science and Technology Information Network. Nine is responsible for the safety management of this department. Ten is to complete the tasks assigned by the leaders temporarily.

Third, hard-working, obscure dedication.

Xxx once worked at the grass-roots level, and her long-term work at the grass-roots level has developed her quality of "being particularly hard-working and dedicated". 199 1 after graduating from university in, he worked in grass-roots tobacco stations, tobacco quality supervision stations of municipal companies, tobacco institutes and xx departments successively. No matter in which position, she is dedicated, unknown and selfless with the mentality of "do it, do it, do it well". The work assigned by the leaders is always done with good quality and quantity. Office is an office with service as its fundamental task, and service is dedication. Without dedication, service cannot be done well. In her work, she has been ungrateful, unprofitable, unknown and selfless, uniting all the comrades in the office and doing a good job in service wholeheartedly.

Four, treat people sincerely, based on their own duties, and strive to improve service.

The office is a service organization of a department, and its work is mainly to upload and publish information, communicate with leaders and employees, receive foreign guests, and handle tedious daily affairs internally. As the saying goes, there are thousands of people, and this kind of work is characterized by thankless work and easy to be misunderstood or dissatisfied by the masses. More than two years of work practice tempered her and made her mature gradually. She treats her colleagues with the doctrine of the mean, combines hardness with softness when things go wrong, works with moderate thickness, is not careless about small things and is not confused about big things. No matter at work or in life, she always sets strict demands on herself according to the standards of * * * producing party member, insists on improving her own quality and ability as the foundation, and is conscientious, down-to-earth, conscientious and hard-working, and successfully completes various tasks. She always treats people with "sincerity" and is ready to help others, winning the trust and praise of employees.

Working practice in the office for more than two years has not only improved understanding, communicated feelings and established friendship with comrades, but also increased wisdom, accumulated work experience and working methods, and improved working ability. In the future work, I hope she will make further progress, strengthen her study, be brave in practice, be strict with herself as always, constantly improve her political quality and professional quality, and make new contributions to the development of xx tobacco.

Story of Excellent Staff 6 From the project finance department of the Fifth Bureau to the orderly operation of the office with reinforced concrete, from the childlike project finance director to the calm and capable company finance manager, we can always distinguish this busy figure. He is the leader of such a group of young people, trying to make himself extraordinary in ordinary posts with fiery passion.

He is Wen xx, now the manager of the finance department of xx Company. In the career of nearly xx years, he has won many honors such as "excellent employee" and "financial expert" of the company, and has been rated as "excellent tutor and apprentice" of the bureau, and even won the reputation of "excellent employee" of the bureau in xx years.

In his ordinary post, he polished the eyes of his colleagues again and again with hard work and dedication, and explained his love and sincerity for the enterprise and work with true feelings and passion.

He is a good housekeeper of this project.

Dedicated, passionate, with a strong sense of professionalism and responsibility, this is his label.

At the beginning of xx, Wen xx served as the financial manager of Wuhu Baixiang Oasis Project of xx Company. In the project, we fought bravely with the owners to collect the arrears, which not only solved the problem of project production and operation funds, but also eased the pressure of capital supply and demand for the company again and again.

When I first arrived at the White Elephant Oasis Project, I was faced with huge capital and cost pressures. As a financial officer, how should I play my role, not just as a bookkeeper? He learned specific tax management terms, actively communicated with the owners and tax authorities, and obtained the policy of exempting personal income tax and stamp duty in Wuhu through reasonable tax avoidance and reasonable tax delay, which reduced the cost of the project by xx million yuan. Through the understanding of the local charging policy in Wuhu and the communication with the competent authorities, the comprehensive service fee and work-related injury insurance premium of the project were halved, saving xx million yuan. He also successfully copied some of the above methods to all the projects of the company in Wuhu, which made great contributions to reducing costs and increasing efficiency.

In order to ensure that all the work of the project is supported by funds, he took the initiative to dock with the owner, grasped the owner's psychology of fast performance and completion of financial investment, and borrowed from the industry for various reasons or overcharged before the main nodes were completed, so as to quickly collect project funds by calculating in advance. He won the recognition and support of relevant parties with his personal charm, and all the processes from measurement audit to owner's signature to payment were completed in just one day. Through unremitting efforts, the project provided the company with a cash flow of xx billion yuan during the implementation period, which played a huge role in turning the tide in the critical period of xx company's development and growth.

Sincerely, he regards his career as a career.

In xx, he became the manager of the company's finance department. In order to reduce the company's operating costs as much as possible, save energy and create benefits, he carefully planned various operating expenses, and made every effort to alleviate the company's financial pressure by understanding familiar policies and using effective personal connections.

The long-standing problem of collecting arrears has made a leap-forward breakthrough here. "We must ensure that the annual debt repayment target is fully exceeded!" This is a strong commitment in his work report, and the courage to bomb the bunker makes everyone full of confidence. But who would have thought that at the end of the year and the beginning of the year, he was still rushing back and forth to collect the arrears; Who would have thought that he put up with the cynicism of others in order to collect as much money as possible?

"At the end of almost every year, when the Chinese New Year is approaching, I am under the greatest pressure. In order to recover the project funds, I have to go to various projects to make them understand, and I have to endure the incomprehension of many suppliers. It's really sad, but the sense of accomplishment of achieving the goal is also beyond others' understanding. " Talking about these things slowly, Wen xx expressed his feelings while revealing a full sense of accomplishment.

Strong business ability and solid professional basic skills are the evaluation of the company's main leaders. Since working in the company, he has faced all the work by implementing the requirements of the "trinity" of the bureau. Focusing on the working methods of "standardized forms, information forms, intensive information and refined management", the application of standardized forms in this bureau was vigorously promoted, and the unification of forms and standards was realized. In the company's pilot project, China Hefei Xinda Project, the project's business financial budget integration and video monitoring system have been accepted by the main leaders of the head office and the bureau, and won favorable comments.

In recent years, with the rapid development of the company, various business indicators have hit record highs, the basic work of financial fund management has been rapidly improved, and the timeliness and accuracy of financial statements have achieved good results in the bureau evaluation for many times; Debt collection is at the forefront of the bureau; Scientific research funds plus deduction ranked second in the companies directly under the bureau for three consecutive years, saving the bureau xx million yuan in corporate income tax, and so on.

His original intention remains unchanged, taking the enterprise as his home.

Comrade Wen is a man full of enthusiasm for his work.

He devoted all his time and energy to his work and managed his finances throughout his life. Everything he set out to do should closely focus on the company's financial goals and efficiency goals; All capital expenditures he handles must have a formal approval process; Every penny he controls must be guaranteed to flow to the interests of the enterprise; What he thinks in his mind is always how to save costs for enterprises and better grasp and control the balance of payments of various expenses.

He is such a person, careful for the enterprise, but excessively overdrawn for himself; Pay sincere love to your work, but ignore your concern for yourself. "Although the Tao is impassable, it is a small matter." Long-term work practice, he knows that financial work must be highly rigorous, and there can be no negligence. The displacement of every decimal point makes him nervous. Although he is very busy in his daily work, he still does everything by himself and never complains.

At the beginning of xx, when the air was filled with the aftertaste of the festival and rippled on everyone's eyebrows, Wen xx frowned sadly and was so out of place with the immediate environment. It turned out that after examination, my father was seriously ill and had to be hospitalized immediately. Get this news, no matter how strong the heart will be broken.

I have been working for ten years, and my care for my parents is numbered. At this moment, the guilt of my father and family can't be hidden. For the first time, he felt so clearly that he owed his family too much.

A few months later, my father died, and those inner guilt and resentment condensed into a bolt from the blue at this moment, which hit Wen xx's heart hard and could not be calmed for a long time.

After taking care of his father's affairs, Wen xx immediately returned to work. At that time, he had to pull himself out of grief again in the face of a large amount of settlement money for various projects.

It is an unchangeable principle that people should know how to be contented when they are born, and the interests of enterprises will always be higher than those of individuals. The company has provided me with a post and a platform, and I will be worthy of the company's training and, more importantly, my conscience. Simple words once again touched our hearts.

This is the text xx! He regarded his career as a career, strove forward with the attitude of an entrepreneur, realized his personal value with his actions and dedication, and created tangible and intangible wealth for the enterprise; He regards the enterprise as his home, carefully calculates with the mentality of belonging to his home, completes many challenges in his career with true feelings and love, and realizes common progress with the enterprise.

Since Zhang Liming entered the hotel on June 20 10+0 1 year, he has become a backbone employee of the hotel in a short time, obeying the work arrangement of the hotel leaders, humbly consulting the old employees and earnestly learning the hotel professional knowledge.

I remember that when Zhang Liming first entered the store, he was not engaged in the hotel service industry, so he was not familiar with the post of floor, for fear that it would hold everyone back and discredit the advanced departments. Especially in customer service, she was very timid, but with the patient guidance of the regional director and her personal efforts, this timidity was quickly dispelled. I remember that her first personalized service was to clean room 1605, and found a wet umbrella on the carpet of the room, wrapped in a plastic bag. At this time, she thought that the umbrella is not easy to dry when it is wet, and it will become moldy after a long time, and it may also wet the carpet in our room and cause the room.

Although this is a very common thing, it is her thoughtful service that touched the guests and won their letters of commendation. As a waiter, she provided personalized service for her guests for the first time and was praised by the guests. All her colleagues gave her a favorable look, which greatly encouraged her. In the future customer service, I received a commendation letter 20 1 1 throughout the year. 20111010 was rated as a model of hotel service in the activity of "establishing standard consciousness and improving service quality" held by the hotel.

20 1 1 In the skill competition held by the hotel in June, there was a word that room art flower arrangement and fruit basket making were new words on the floor. She used her off-duty time to consult the florist and discuss with other colleagues, trying to improve the room art flower arrangement from a little to fine in this activity, which was her good result in winning the second place. As the backbone of the staff, she always thinks of everyone and the group. Whenever there is a new employee, she will take the new employee to the supervisor and share all her knowledge about the guest room with the new employee without reservation, because she thinks that the floor work is complicated and her strength is negligible. Usually I often work overtime on the floor without complaining. 20 1 1 was awarded outstanding hotel staff for its outstanding performance throughout the year.

Singing and laughing all the way, the encouragement of success, opportunities and challenges are all there. I believe she will go forward and win more repeat customers with the best service.