Traditional Culture Encyclopedia - Tourist attractions - What books do you need to buy after taking the tour guide card, reading by yourself and taking the exam?
What books do you need to buy after taking the tour guide card, reading by yourself and taking the exam?
Written test textbook:
National tour guide foundation
Tour Guide Service
Tourism policies and regulations and professional ethics
Basic knowledge of local tour guides
Reference book: tourism case analysis
Oral materials:
Tour guide words of local tourist attractions
Standardized tour guide service
Emergency ability and emergency treatment of tour guides
Analysis inside and outside the examination room of tour guide qualification examination ■
One: Carefully plan and prepare information:
The qualification examination for tour guides in all provinces and cities in China is held once a year. The registration time is June-10, and the examination time is September-12. There are thousands of candidates in every province every year. With the standardization of the tourism industry, the examination is becoming more and more difficult, and with the benefit of the tour guide industry, the number of applicants is increasing. At present, the admission rate of provinces is only over 20%, which is lower than the admission rate of college entrance examination, and the competition is becoming increasingly fierce. How to win in the fierce competition, candidates must make a study plan. If foreign language candidates have a good foundation in foreign languages, they can apply for the foreign language tour guide qualification examination at one time. If you are not sure about your own foundation, it is suggested that you take the Putonghua Tour Guide Certificate for the first time, and then take a written and oral test of a foreign language in the second year to get a foreign language tour guide certificate.
(1) Prepare in advance: Generally, it is better to prepare a few months in advance, and you can carry out targeted comprehensive training for several textbooks in a few months. Some candidates didn't get the book until they signed up, so they checked the key points in the book. They didn't read the book systematically and didn't have time to do some related exercises. They didn't get comprehensive training in written and oral examinations. With luck, they went to the examination room without any certainty, guessing that they might get 60 points. As a result, they failed to pass the exam every year, and finally lost confidence and wasted a lot of time, money and energy.
(2) Collecting information: Just like taking the college entrance examination, there must be a complete set of teaching materials for the qualification examination of tour guides, as well as exercises and simulation questions matching the teaching materials.
Written test:
National tour guide foundation, practical policies and regulations and professional ethics, basic knowledge of local tour guides, reference books for tourism case analysis.
Oral test: local guide words guide standard service guide emergency handling and contingency ability.
(3) Study plan: Make a study plan, complete four textbooks and prepare a complete set of oral materials within a few months. After registration, according to this
Adjust the specific situation of the 2008 exam, and conduct comprehensive training two months before the exam after registration.
(4) Understand the information and register in time: the registration time and examination time are different in different provinces and cities. While studying hard, candidates should always pay attention to the dynamics of the local tourism bureau and the registration news of the tour guide qualification examination in the local newspaper. It is best to call the Tourism Bureau after June to inquire about the exact time of registration this year and make good preparations for registration.
Two: study hard, receive guidance, and practice and train with high intensity;
■ Written and oral test contents and intensive study of tour guide qualification examination ■
There are four books in the written test textbook:
Tour guide foundation, tour guide business, tourism policies and regulations, local tour guide foundation
The contents of the basic national part of tour guides are generally divided into:
1: Overview of tourism knowledge
2. History and culture of China
3. Tourism Geography of China
4. Folk customs in China.
5. Religious culture in China
6. China ancient architecture and garden art.
7. China's literature and art
8. Food culture in China.
9. Local specialties of China.
10: China, Hong Kong, Macao and Taiwan regions and major tourist source countries.
The contents of tour guide business are generally divided into:
1: tour guide overview
2. Language art of tour guides
3. Tour guide skills
4. Tour guide procedures and problem solving.
5. Other tour guide services.
6. Handling of tourism accidents
7. Tour guide business related knowledge.
The contents of tourism policies and regulations are generally divided into:
1: the primary stage of socialism and Deng Xiaoping Theory and Theory of Three Represents
2. Socialist reform and construction
3. China's foreign policy towards Hongkong, Macau and Taiwan Province.
4. China's tourism policy
5. The rule of law and constitution in China.
6. Contract legal system
7. Travel agency management laws and regulations
8. Tour guide management rules and regulations
9. Travel safety and insurance laws and regulations
10: laws and regulations on entry and exit of tourists and luggage transportation
1 1: tourism hygiene and food hygiene management
12: tourism resources management laws and regulations system
13: laws and regulations on consumer rights protection and tourism complaints
14: professional ethics of tour guides
The basic contents of local tour guides are generally divided into:
1: General situation of this province
2. General situation of tourism in this province
3. Overview of major scenic cities in this province
4. Overview of the main tourist attractions in this province
5. The customs of this province.
6. Diet in this province
7. Specialty of this province
8. Celebrities, literature and art in this province.
There are three books and tutorials for the oral test:
Provincial tour guide words
Standardized tour guide service
Handling and Adaptability of Tour Guides' Special Problems
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