Traditional Culture Encyclopedia - Tourist attractions - Is it legal for tour groups to shop?
Is it legal for tour groups to shop?
This "tourism+shopping" model has existed for so many years and has been repeatedly banned. Now Yunnan tourism and shopping can be refunded. I couldn't find anyone who wanted to return it before. In the mainland, this model mainly appears in Yunnan and Guangxi, and other scenic spots are more or less tainted. What is more serious is the three-day tour of Hong Kong and Macao and the seven-day tour of Zhuhai, Hong Kong and Macao in recent years. After you sing, I will appear, and there will be an endless stream. Before joining the tour group, the guide's tongue seemed to be coated with honey. What can I say? We are a pure tour group. We only do sightseeing and don't shop, so we won't spend a penny more.
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The three-year epidemic, tourism can not be weak, has finally eased. Traveling in the summer vacation, this tour guide who has just been poor and has no money can't wait. Be careful when traveling and take a tape recorder. If you record her on your mobile phone, you may lose your mobile phone. Pure play is a small group, and the big group must have shopping.
At present, there are two kinds of tour groups in China, pure play groups and shopping groups. This kind of tour group whose price is obviously lower, even lower than part of the cost price, is a shopping group. No matter what the travel agency says, you must only join the pure play group, not the pure play of 200 yuan a day, but the pure play that the price can scare you.
The only solution is to wait for the relevant departments to make up their minds. As a consumer, all you can do is not to travel. Judging from the tour groups that Miss Liu participates in, they will be asked to shop everywhere, which means that the tour guide may deliberately take the group members to the designated shopping places, although Article 35 of the Tourism Law also stipulates that the travel arrangements of other tourists will not be affected by mutual agreement or tourists' requirements. But judging from the incident, Miss Liu and most group members don't want to spend money, so there is no possibility of reaching a consensus.
Secondly, tourism belongs to consumer services and is protected by the Consumer Protection Law. By forcing tourists to shop, tour guides deprive consumers of their choice.
Article 9 of the Consumer Protection Law stipulates that consumers have the right to choose their own goods or services. Consumers have the right to choose their own operators to provide goods or services, choose their own varieties of goods or services, and decide whether to buy or not to buy any kind of goods or accept or not to accept any kind of services. Consumers have the right to compare, identify and choose their own goods or services.
In other words, Miss Liu and other group members have the right to choose whether to buy the goods or services in the store or not, instead of being taken to a unified shopping place by the tour guide. When consumers' rights and interests are infringed, they can first consult the tour guide and the travel agency where they are located. If negotiation fails, it can be reported to the relevant departments.
Finally, if the tour guide uses the group members' address and ID card information for so-called recovery, the travel agency or related individuals will be suspected of causing personal information disclosure, which will be a serious illegal act.
Article 253-1 of the Criminal Law: Whoever, in violation of relevant state regulations, sells or provides personal information of citizens to others, if the circumstances are serious, shall be sentenced to fixed-term imprisonment of not more than three years or criminal detention and shall also or only be fined; If the circumstances are especially serious, he shall be sentenced to fixed-term imprisonment of not less than three years but not more than seven years and shall also be fined.
Whoever, in violation of the relevant provisions of the state, sells or provides others with personal information of citizens obtained in the course of performing their duties or providing services shall be given a heavier punishment in accordance with the provisions of the preceding paragraph.
Personal information of tourists is provided to travel agencies to obtain corresponding services, which is also one of the tasks of temporary management of tourists by travel agencies. If tour guides or other personnel use personal information to recover the so-called "subsidy fee" from tourists, even if it is the personal behavior of tour guides, travel agencies, as information providers, need to bear relevant responsibilities.
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