A brief introduction to Tongcheng Travel’s 24-hour customer service hotline

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The 24-hour customer service hotline for same-trip travel tickets is 95711.

Tongcheng Travel contact information: Tourist hotline (7×24 hours service: service hotline: 95711. Suzhou head office address: Tongcheng Building, No. 188 Yuxin Road, Suzhou Industrial Park.

< p>Instructions for refunding tickets for same-trip travel:

1. Refunds can only be made to the place where the ticket was originally issued. If the customer did not purchase the ticket at this ticket sales point, we can only cancel the seat for the guest and make a refund on the ticket. On the last page, write that the customer applied for a refund at X: >

2. If the name is entered incorrectly and the homophone is wrong, and the other times and flight segments remain unchanged, you can apply for a full refund from the airline, and attach the re-issued white coupon to the refunded ticket, indicating the homophone. If you enter it incorrectly, the application will be refunded.

For the above information, please refer to Baidu Encyclopedia - Tongcheng Travel

What is the customer service phone number of Tongcheng Travel?

Tongcheng Travel customer service hotline: 95711 (7×24 hours service

Tongcheng Travel is the abbreviation of Tongcheng Network Technology Co., Ltd., founded in 2004 and headquartered in Suzhou, China. It is China's leading leisure travel online service provider.< /p>

Tongcheng Travel operates Tongcheng Travel Network and Tongcheng Travel mobile client. In 2014, it served approximately 30 million people, an average annual growth of 100%. In 2015, it served more than 100 million people, a year-on-year increase of 200%. Letting more people enjoy the fun of traveling and feel the beauty of life is the goal of Tongcheng Travel

Website Advantages

Tongcheng.com is China's one-stop travel booking. One of the platforms, the website has a complete domestic tourism product line, providing more than 20,000 domestic and more than 100,000 overseas hotel reservations, covering all national air ticket reservations, more than 8,000 scenic spot ticket reservations, and global popular performance ticket reservations, more than 200 City car rental reservations, domestic and overseas quality travel vacation reservations

Provide Internet reservations, mobile phone wireless reservations and 365X24-hour telephone reservations. The website adheres to the principle of "guaranteed low prices" and is the first in the industry to "pay first" and Special value-added services such as “review bonuses” have become a rapidly growing travel booking platform in China.

What is Tongcheng’s customer service phone number?

Tongcheng’s 24-hour customer service hotline for air tickets. It is 95711. Tongcheng Travel contact information: Tourist hotline (7×24 hours service: service hotline: 95711.

Tongcheng Travel operates Tongcheng Travel website and Tongcheng Travel mobile client, 2014 The number of people served is about 30 million, with an average annual growth of 100%. In 2015, the number of people served exceeded 100 million, a year-on-year increase of 200%. Letting more people enjoy the fun of traveling and feel the beauty of life is the goal of Tongcheng Tourism.

Instructions for refunding tickets for same-trip travel:

Refunds can only be made to the original place of issue. If the ticket is not purchased by this ticket sales point, the customer can only cancel the seat and cancel the ticket on the ticket. On the last page, write that the customer applied for a refund at X:00 on X, month, X, year, and stamp the official seal at the same time. If there is a flight delay official stamp stamped by the airport on the back of the ticket, the ticket will be fully refunded without any fees.

Tongcheng Travel customer service phone number

Tongcheng Travel customer service phone number is: 95711.

The tourist hotline service hours are: 7×24 hours service.

If Tongcheng Travel users encounter any itinerary problems, they can also call Tongcheng Service Hotline 4007777777 or Elong Service Hotline 4009333333. Tongcheng Travel will provide users with 24/7 service to protect users' itineraries.

Guarantee of rapid response to complaints:

If Tongcheng Travel users complain, Tongcheng Travel will respond promptly and handle it quickly. Tongcheng Travel's complaint handling principle is that complaints will be handled on the same day and will be continuously monitored. Improve the quality of complaint handling and improve user experience.

Advance compensation guarantee:

Tongcheng Travel adopts a rapid problem review mechanism to deal with financial losses caused by Tongcheng Travel users during their travels. Tongcheng Travel will We will bear and pay compensation first, giving priority to protecting the legitimate rights and interests of consumers.

The above content refers to Tongcheng Travel-Tongcheng Travel Service Commitment

The above content refers to Tongcheng Travel-Contact Us