China United Airlines epidemic refund policy

Legal analysis: China United Airlines can directly refund tickets due to the epidemic.

Legal basis: "Announcement of the Ministry of Transport on Free Refunds for Passenger Tickets on Road and Waterway Passenger Lines during Special Periods" In order to thoroughly implement the deployment requirements of the State Council's joint prevention and control mechanism in response to the new coronavirus infection pneumonia epidemic, and effectively reduce To prevent unnecessary movement of people and reduce the risk of epidemic spread, the Ministry of Transport has decided that starting from 24:00 on August 4, 2021, passengers who have previously purchased road and waterway passenger tickets at road and waterway passenger terminals, passenger online ticketing platforms and other channels If a passenger voluntarily changes his or her itinerary and needs to get a refund, the ticket sales unit shall do so for free, together with those who have purchased personal accident insurance. Wherever localities suspend local road and waterway passenger transport services based on epidemic prevention and control needs, they should promptly announce it to the public. From the date of announcement, if passengers have previously purchased tickets, the ticket sales unit shall also handle refunds free of charge, together with those who purchased personal accident insurance.