What complaints do travel agencies fear most to get a refund?

Travel agencies are most afraid of platform complaints, 12330 complaints and offline complaints.

1, platform complaint

There are many complaint platforms on the Internet, which mainly focus on travel complaints, usually products developed for online media. Such platforms are often exposed through the media to help tourists defend their rights. The greater the influence of the media, the greater the efforts to solve complaints.

2. 123 15 Complaint

In view of improper behaviors in the process of traveling, including forced consumption, disguised charges, fraud and other behaviors, tourists can make complaints through this phone. Of course, if a large amount of disputes or fraud is involved, further evidence collection and investigation are needed.

3. Offline complaints

Visitors can complain to the office where the travel agency is located, and they need to prepare relevant evidence, including contracts and payment vouchers. In addition, some travel agencies will also provide customer service calls or online customer service, and tourists can make complaints through these channels.

Matters needing attention in choosing a travel agency

1. When registering, visitors should first check whether the original business license of the travel agency is hung in the venue.

2. If you choose to travel abroad, you must look at the qualifications for operating outbound travel.

3. Choose a reputable travel agency, especially the top 100 travel agency. The list of the top 100 travel agencies can be found on China Travel Network. We can choose a reputable travel agency with no complaint record online.

We tourists must pay attention to signing travel contracts with travel agencies when traveling. The contract is very important. Once there is a problem, the contract can be used as an authoritative guarantee.

5. To join a travel agency, you must see whether the travel agency clearly marks the price. There are many pitfalls in this price design.