What's the number of 1230 1?

1230 1 is the national tourist service hotline.

1230 1 provides tourist consultation and complaint services through all media (including voice, WeChat service number and city service, Alipay city service, 1230 1 website, official website of China National Tourism Administration, I want to report complaints, etc.). ) to enhance the tourist experience.

On September 20 15, 1230 1 national smart travel service platform (1230 1 platform) was officially put into operation. It is a trusted service aggregation platform connecting travelers, practitioners and supervisors, and it is the first national travel service platform built in PPP mode.

On the evening of August 8, 2065438+07, the National Tourism Service Hotline 1230 1 of the National Tourism Administration launched an emergency plan in response to the earthquake of magnitude 7.0 in Jiuzhaigou County, Sichuan Province. If tourists in Jiuzhaigou need help, they can call 1230 1 for help.

Business scope of 1230 1

1230 1 platform has realized the centralized acceptance of tourism consultation complaints in 3 provinces of China. Visitors can call 1230 1 voice phone, 1230 1 wechat official account, wechat city service, AliPay city service, and the official website of China Tourism Administration.

1230 1 the national tourist service hotline also shares information with 123 15, 12345 and 12308 China citizens' consular protection hotlines in some domestic provinces and cities, thus protecting the rights and interests of tourist consumers to the maximum extent.

After paying attention to 1230 1 wechat official account, visitors can also know the progress of complaints in real time, upload complaint vouchers and communicate with the staff of 1230 1 through online customer service. Tourism departments at all levels supervise law enforcement personnel, as well as relevant responsible persons of travel-related enterprises. After paying attention to the WeChat enterprise number 1230 1, we can know the complaints of the jurisdiction or enterprises in time, understand the demands of tourists at the first time, and promote the reconciliation between travel-related enterprises and tourists as soon as possible.