Traditional Culture Encyclopedia - Tourist attractions - What questions and suggestions should a travel housekeeper ask customers?
What questions and suggestions should a travel housekeeper ask customers?
1. Customer's travel purpose, duration and budget: Understand the customer's travel theme, travel days and budget, so as to better plan and recommend the corresponding itinerary and tourist attractions.
2. Customer's comfort needs: Understand the customer's physical condition, accommodation requirements, transportation habits, dietary preferences and other personal preferences, so as to provide customers with more humanized services.
3. Customer's travel plan: Understand the customer's travel plan, including itinerary, flight or train ticket reservation, visa processing, travel insurance, etc., so as to provide customers with one-stop travel services.
4. Destination tourism safety: Understand the safety of customers' tourist destinations, including weather forecast, common sense of tourism, safety awareness, etc. , so as to provide customers with safe and reliable travel services.
5. Travel tips: provide customers with useful travel tips, such as foreign exchange, local transportation, local specialty food, medical spare parts, etc. In order to better serve customers.
In a word, the main duty of travel housekeeper is to provide professional, caring and comprehensive travel services to customers. It is suggested that when communicating with customers, personalized travel suggestions and opinions should be provided according to their specific needs and preferences.
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