Traditional Culture Encyclopedia - Tourist attractions - What to do if you are scammed while shopping with a tour group

What to do if you are scammed while shopping with a tour group

Legal analysis: If someone is defrauded when shopping with a tour group, the party concerned may require the operator to increase compensation for the losses suffered. The amount of compensation shall be three times the price of the consumer's purchase of goods or the cost of receiving services. If the amount of increased compensation is less than RMB 500, the amount of compensation shall be RMB 500.

Legal basis: "Law of the People's Republic of China on the Protection of Consumer Rights and Interests"

Article 54 For goods deemed unqualified by the relevant administrative departments in accordance with the law, consumers If a return is required, the operator shall be responsible for the return.

Article 55 If an operator commits fraud in providing goods or services, he shall increase compensation for the losses suffered by the consumer at the request of the consumer. The amount of the increased compensation shall be the price of the consumer for the goods or services received. three times the amount of compensation; if the amount of increased compensation is less than five hundred yuan, the amount shall be five hundred yuan. If the law provides otherwise, such provisions shall prevail. If an operator knows that the goods or services are defective but still provides them to consumers, causing death or serious damage to the health of consumers or other victims, the victims have the right to require the operator to comply with Articles 49 and 51 of this Law. Other laws provide for compensation for losses, and the right to demand punitive damages of less than twice the loss suffered.