Measures of Hunan Province for Implementing the Tourism Law of the People's Republic of China

Chapter I General Provisions Article 1 These Measures are formulated in accordance with the Tourism Law of the People's Republic of China and other relevant laws and administrative regulations, combined with the actual situation of this province. Article 2 The people's governments at or above the county level shall strengthen the organization and leadership of tourism work in their respective administrative areas, establish a system of joint departmental meetings, improve the comprehensive coordination mechanism of tourism development, and coordinate major issues in tourism development planning, tourism safety, administrative law enforcement and tourism development.

The tourism authorities of the people's governments at or above the county level shall be responsible for the guidance, coordination, management, service and supervision of tourism within their respective administrative areas, and other relevant departments shall do a good job in tourism according to their respective responsibilities. Third provincial tourism authorities should promote the overall tourism image construction in the province as a whole, and organize and coordinate tourism promotion activities. The tourism authorities of the people's governments at or above the county level shall publicize and promote the tourism resources and tourism brands within their respective administrative areas.

The people's governments at or above the county level and their relevant departments and the news media shall carry out publicity and education on civilized tourism, guide tourists, tour operators and their employees and residents of tourist destinations to enhance their awareness of civilized tourism, abide by the order of public civilization, and advocate and cultivate healthy, civilized and environmentally friendly tourism modes. Article 4 Encourage and guide tourism operators and tourism professionals to establish or voluntarily join tourism industry organizations according to law.

Tourism industry organizations should formulate industry service standards, strengthen industry self-discipline, guide members to operate in good faith and abide by the law, maintain fair competition order in the tourism market and the legitimate rights and interests of members, and promote the healthy development of tourism. Article 5 The legitimate rights and interests of tourists are protected by law, and no unit or individual may infringe upon them. When the legitimate rights and interests of tourists are damaged, they can claim compensation or complain or sue according to law. Chapter II Tourism Planning and Promotion Article 6 The people's governments at or above the county level shall adjust measures to local conditions, make scientific plans, make rational distribution and differentiate development, and promote the global tourism development strategy in an orderly and effective manner.

The tourism administrative department of the people's government at or above the county level shall, jointly with relevant departments, organize the investigation, evaluation and registration of tourism resources within their respective administrative areas, establish a tourism resource information base, and coordinate the protection, development and utilization of tourism resources. Seventh people's governments at or above the county level shall organize the preparation of tourism development plans and special plans for the development and utilization of key tourism resources, which shall reflect the requirements of ecological protection, highlight the characteristics of local tourism resources and meet the market demand.

Land and resources, housing and urban and rural construction, planning, culture, agriculture, forestry, water conservancy, transportation and other departments shall solicit the opinions of the tourism authorities at the same level when preparing relevant plans for tourism development.

The people's governments at or above the county level shall organize an evaluation of the implementation of the tourism development plan and the special plan for the development and utilization of key tourism resources compiled by the people's governments at the corresponding levels, and the evaluation results shall be announced to the public. Eighth people's governments at or above the county level shall, according to the needs of tourism development, make overall arrangements for traffic construction projects leading to tourist attractions, rationally arrange tourist traffic routes, and set up tourist signs on the roads leading to major scenic spots.

The people's governments at or above the county level shall establish and improve the tourism service system, and rationally plan and build tourist distribution service centers, tourist rest places, medical rescue places, toilets and other tourism service facilities. Ninth people's governments at or above the county level shall incorporate the land for major tourism projects in the province into the overall land use plan and annual plan. Encourage qualified places to use barren hills, wasteland, barren slopes, abandoned mines and rocky desertification land to develop tourism projects. Tenth people's governments at or above the county level shall promote the standardization of tourism management. The tourism authorities shall, jointly with the standardization authorities, organize the implementation of national standards, industry standards and local standards for the tourism industry. Eleventh people's governments at or above the county level shall, during the Spring Festival, National Day and other legal holidays, release to the public the service information related to tourists, such as the passenger flow of major scenic spots, the comfort index of tourists, and the reception status of tourist hotels. Twelfth financial institutions are encouraged to provide credit products, financing guarantees, payment and settlement and other financial services for tourism enterprises and tourism projects.

Encourage insurance institutions to develop travel insurance products for tour operators and tourists. Thirteenth people's governments at or above the county level shall take measures to promote the cooperation between institutions of higher learning, vocational training institutions and tourism operators to set up tourism talent training and entrepreneurship bases and support tourism talent training. Article 14 The people's governments at or above the county level shall encourage and guide tourism operators to rely on local natural and cultural resources to develop tourism products such as historical and cultural tourism, rural tourism, industrial tourism, sports tourism, research tourism, healthy tourism and exhibition tourism, so as to promote the coordinated development of sightseeing, leisure and holiday tourism.

The people's governments at or above the county level shall, according to the needs of tourism development, plan and construct RV campsites and go on road trip bases, improve the self-driving tourism service guarantee system, and provide road guidance, medical assistance and safety rescue services for self-driving tourists. Article 15 People's governments at or above the county level shall, according to the tourism development plan, formulate and organize the implementation of rural tourism development plan, incorporate rural tourism into the overall layout of new rural construction, poverty alleviation and development, modern agriculture, new urbanization construction and urban-rural integration development, strengthen the construction of rural tourism infrastructure and public service facilities, and promote the healthy and orderly development of rural tourism.

The people's governments at or above the county level and their relevant departments shall guide and support urban and rural residents to engage in tourism business activities according to law by using their own houses or other conditions. Encourage the rational use of ethnic villages and ancient villages and towns, and focus on cultivating characteristic tourist villages and towns.