Traditional Culture Encyclopedia - Tourist attractions - What should I do if I encounter compulsory consumption?

What should I do if I encounter compulsory consumption?

1. Subjectivity of the law: If tourism consumption is forced, the parties concerned may apply for mediation to consumer associations, tourism complaint handling institutions or relevant mediation organizations; According to the arbitration agreement reached with the tour operators, submit it to an arbitration institution for arbitration; Bring a lawsuit to the people's court.

2. In practice, when tourists encounter compulsory consumption during their travels, they can take the following measures: First, argue with each other and hold multi-party consultations. When forced consumption is found, tourists can first refuse to spend according to the travel contract and ask the other party to clarify the rights and obligations of both parties. In order to avoid the expansion of the dispute, it is best to settle it through consultation.

3. Both parties negotiate and complain to the management office of tourist attractions. Complain to consumers' associations and tourist complaint acceptance agencies. (1) Call 1230 1 to complain (national tourist service hotline) (2) Call 123 15 to complain (consumer complaint hotline). If there is an arbitration clause in the contract, arbitration can be initiated by virtue of the arbitration clause.

Most tourists will choose to be patient when they encounter this situation, and will not stand up and resist. In fact, this kind of behavior is very wrong, but it will make those tour guides more uncomfortable.

5. What if the tour guide is forced to shop? If the tour guide forces tourists to shop and spend money, tourists can first negotiate with the travel agency to which the tour guide belongs.

6. Communicate with the tour guide: If you encounter a tour guide who is forced to spend money, you must first communicate with the tour guide. Explain your views and rights as rationally as possible. If the tour guide can understand and take corresponding actions, then the problem will be solved.