Traditional Culture Encyclopedia - Tourist attractions - Introduction to Golden Key Sun Dong

Introduction to Golden Key Sun Dong

The International Golden Key Organization originated in Paris, France. Since 1929, it is the only networked, personalized, professional and international brand service organization in the world with a history of 80 years. Since it was officially introduced to China in 1995, it has developed in China for 15 years and covered 190 cities, more than 1,200 high-star hotels and high-end properties, and more than 2,000 Golden Key members. Golden Key services have been listed by the National Tourism Administration Entering the national star hotel standard.

Sun Dong, Chairman of the China Region of the International Golden Key Organization. Sun Dong is a native of Guangzhou. He is known as the founder of "China Golden Key Organization" and the "godfather" of the service industry. In 1983, Sun Dong joined the White Swan Hotel, the first foreign-funded star hotel in Guangzhou, starting from the front office. Due to his excellent work, he was quickly promoted to the concierge department to manage the baggage group and ticketing group. Soon, the far-sighted Mr. Huo Yingdong and General Manager Yang Xiaopeng introduced the Golden Key Organization, an international service brand organization, into the White Swan Hotel. Sun Dong and two colleagues were fortunate to become the earliest Golden Key members in China. After that, Sun Dong worked harder to study business knowledge and went to Cornell in the United States to study hotel management, where he accumulated the theoretical foundation of the golden key. In 1999, after the service brand International Golden Key was successfully introduced nationwide, Sun Dong devoted himself to cultivating service elites in various hotels, adhering to the service concept of "benefiting others first, then self-interest, and finding a rich life in the process of serving guests". The outlook on life is passed on to every service staff, and the golden key service network is used to provide guests with comprehensive, personalized and humanized high-quality services.