Traditional Culture Encyclopedia - Tourist attractions - Ten classic tricks of anti-fraud in tourism

Ten classic tricks of anti-fraud in tourism

First, the first trick to prevent fraud in tourism:

Beware of the string of tourism at stations and docks: a large number of unidentified people with various signs have gathered in the passenger transport distribution center in developed tourist cities, some selling tickets, some pulling hotels to stay, and now there are a large number of people taking part in tourism. Of course, they have no legal qualifications, but most of them have very strong observation and reading ability, and they can talk freely. First, they sell at high prices. If not, you will be cheated at an ultra-low price. Many people will say, I don't care who dragged me there, but in the end I only asked the reception travel agency for responsibility. In fact, there are many problems in this. Since you can get it at a low price, of course there are ways to get it at a low price. Due to space reasons, I won't go into details.

Second, the second measure to prevent tourism fraud:

Carefully check the qualifications of travel agencies: this is a cliche, but it is really crucial: there are different types of travel agencies. At present, travel agencies in China are divided into two categories, instead of the three categories that many people say. One category is "international travel agencies" and the other is "domestic travel agencies", and "international travel agencies" are divided into two categories, one can operate outbound tourism and the other can operate inbound tourism and domestic tourism. For example, there are only more than 30 international travel agencies in Sichuan Province, of which only two can directly operate outbound tourism, namely Sichuan Overseas Travel Service and Chengdu Overseas Travel Service. However, due to the illegal operation of Chengdu Overseas Travel Service, the operation of outbound tourism has been suspended. Other international travel agencies generally only operate outbound tourism as agents, and cannot directly operate outbound tourism.

What's the difference between "domestic travel agency" and "international travel agency"?

First of all, "domestic travel agencies" only need to pay a deposit of 654.38+10,000 yuan, while "international travel agencies" need to pay a deposit of 600,000 yuan;

In addition, in layman's terms, "domestic travel agencies" cannot receive tourists from outside Chinese mainland, such as compatriots from Hong Kong, Macao and Taiwan. They can't receive them, and tourists can't join their tour groups. Many tourists ignore this point, which is actually very dangerous. It is unsafe to say that tourists' own interests cannot be guaranteed. For example, travel agencies all over the country are now required to implement liability insurance. However, the insurance amount and scope of "domestic travel agency" and "international travel agency" are different. If people outside the mainland join the team organized by domestic travel agencies, you may not get compensation at all, because the insurance coverage of "domestic travel agencies" does not include foreigners. Even if compensation is paid according to the amount of mainlanders, the amount can reach 2-3 times, not to mention the operation mode of "domestic travel agencies".

Third, the third measure to prevent tourism fraud:

Check whether the travel agency is the sales department or the headquarters: this is equally important. For example, in Chengdu, Sichuan, the tourism industry is relatively developed, but the market is chaotic and there are many employees. There are more than 200 travel agencies in Chengdu, but some established travel agencies, like other big cities in China, wholesale a large number of sales offices by contracting, and the relationship between headquarters and sales offices is only the relationship of paying money. Business philosophy, business methods, etc. They are all ignored, and it is difficult for the tourism bureau to find a way to manage it for a while. Although many documents, policies and regulations have been issued to stop it, they have not been improved so far. At present, the number of departments is dozens of times that of travel agencies, which has become a major tourism problem in Chengdu, and has even alarmed the National Tourism Administration and ordered it to rectify. According to the national policy, all tourism departments outside the headquarters can only receive tourists for the headquarters and are not qualified to operate like travel agencies. According to the statistics of Sichuan Tourism Bureau, 80% of the tourist complaints in Chengdu market come from these illegal salesrooms, so it is very important to identify these salesrooms.

First of all, it depends on whether they hang their business licenses in a conspicuous position. Secondly, it depends on whether they have a license issued by the Tourism Bureau and whether they have a complaint card from the Tourism Bureau. Never read the copy, is there a formal travel contract supervised by the Tourism Bureau, and can you issue a formal invoice? If the above is missing, you'd better go first.

In addition, it depends on your eyesight, whether the business facilities of the travel agency are complete, whether the office is formal and whether the employees are formal.

Fourth, the fourth measure to prevent tourism fraud:

Remember the telephone number of the local tourism bureau. When you are not sure about the qualification of a travel agency, you can call for advice. For example, the complaint telephone number in Chengdu, Sichuan is as follows: 66220656629858, which is unified throughout the province:

Fifth, the fifth measure to prevent tourism fraud:

Pay attention to the identification of hotel stars promised by travel agencies: Many illegal travel salesrooms often promise to stay in several-star hotels in order to deceive tourists, but guests find great differences when they check in. In addition to some star-rated hotels with many different types of rooms, hotel prices often vary due to different geographical locations. Many tourists who come to Chengdu, when they get off the train, are often easily deceived by a famous three-star hotel near the railway station and promised a very low price. Sometimes they even need 60 yuan to get a room. The secret here lies in the poor room on the ground floor of the hotel, which is not as good as an ordinary guest house. Of course the price is very low. There are often many similar ways of traveling.

It is best for tourists to write down the name of the hotel and whether they live in the main building in the travel contract, and consult some relevant institutions about the grade of the hotel. For example, Jiuzhaigou International Hotel, the only five-star hotel in Sichuan, is known as the East Building and the West Building. Of course, the price is different. Generally, regular travel agencies will do better in this respect.

Sixth, the sixth measure to prevent tourism fraud:

Beware of the price trap: low prices are certainly attractive, and regular travel agencies are also pursuing to win more tourists at low prices. However, at the same time, we should also pay attention to some illegal travel agencies or tourist outlets, trick tourists into joining the tour group at low prices, and then gain more illegal benefits in an improper way, such as increasing shopping, going to black shops, lowering the grade, changing scenic spots and so on. Even abscond with money.

How to distinguish between normal price and low price trap: Compared with several regular travel agencies, it is more important to look at the cost performance and cost performance, not just the price. It is the law of market economy that unreasonable prices can't get reasonable service.

Seven, seventh measures to prevent tourism fraud:

Distinguish between transferring tours and buying tours: In today's tourism market economy, it should be said that it is normal for different travel agencies to carry out different division of labor, because it is impossible for any travel agency to monopolize all aspects of the market, and it does not have the strength to let enough tourists send tours for dozens of routes every day. It is unreasonable to accuse travel agencies of reasonable division of labor, but this does not mean that tourists are allowed to be deprived of their right to choose at will.

First of all, tourists should understand that the tour group you join cannot change the responsibility of the travel agency you signed up for because of changing the tour group or merging the tour group. This travel agency should be responsible for all the problems during your trip.

Secondly, after the transfer or merger, the travel agency's commitment to you cannot be changed, otherwise you have the right to complain to the travel agency.

Third, when signing a travel contract, the travel agency must tell you whether to transfer or merge the tour group, and the name of the travel agency that transferred the tour group must also be written in the contract.

Eight, eighth measures to prevent tourism fraud:

Pay attention to shopping traps: Generally speaking, teams that don't shop will arrange shopping, but pay attention to the following points when shopping:

The local tourism bureau has regulations on tourism and shopping. For example, the Sichuan Provincial Tourism Bureau clearly stipulates that shopping should not exceed once a day, and each shopping should not exceed 40 minutes. You can ask the tour guide not to violate the regulations, otherwise you have the right to complain.

In addition, the shopping spots that the tour guide takes you in must be designated shopping spots recognized by the Tourism Bureau (except for the shops and roadside shops you require, of course), and there must be clear signs of the shops designated by the Tourism Bureau.

The most important thing is that no one can force you to shop, force you to spend money, or trick you into shopping. Once you find that you have bought fake goods, fake goods, inferior goods, or goods with inconsistent quality and price, you can ask for a refund or compensate for the losses as long as you can produce invoices or evidence.

Nine, the ninth measure to prevent tourism fraud:

Pay attention to the trap of self-funded projects: tourism is inseparable from consumption, so under normal circumstances, tour groups will have self-funded projects in addition to mandatory projects. In principle, self-funded projects can only be voluntary, not forced by tourists, so you should choose self-funded projects carefully and never fall into the trap of self-funded projects, because the real prices of many self-funded projects do not match.

For example, when traveling in Sichuan, the normal self-funded projects include roast lamb bonfire, Chengdu snacks, Chengdu hot pot, Chengdu medicated diet, Sichuan Sichuan Opera, Sichuan teahouse and hot springs. As long as the price is reasonable, there is generally no problem.

Ten, the tenth trick of tourism fraud:

Pay attention to the free trap: in order to attract tourists, many illegal travel agencies or illegal tourism departments will give away some scenic spots for free to attract tourists. As the saying goes, there is no free lunch. In fact, these gifts are either included in the travel expenses collected, or there are other traps, so pay special attention. For example, there is a Jumei Temple on the way to Jiuzhaigou, Sichuan, and many illegal tourism departments used to give guests free tours. In fact, after entering, tourists will be cheated out of a lot of money in the name of burning incense and worshipping Buddha or buying goods. If they don't do this, they will be cursed or even abused by fake monks. There are countless complaints in this regard. Now that the Tourism Bureau has banned this scenic spot, it is discovered that the monks in it are all dressed up by local farmers, and they cooperate with illegal travel agencies to deceive tourists and seek benefits.