Do you have any tourist meals?

200 yuan has a group meal:

Package 1: crispy fried shrimp, fried pheasant, fried swordfish, fried squid, fried pork slices, scrambled eggs with tomatoes, home-made tofu, braised spicy silk, big salad and seafood tofu soup.

Package 2: crispy fried shrimp, fried pheasant, fried saury, salted beef, fried squid, home-made tofu, fried beef with onion, braised spicy silk, assorted vegetables, assorted meat and stewed beef soup.

At the same time, according to the season, change seasonal dishes.

2. Traveling with a group

Travel agencies arrange accommodation in advance according to the tourist location. Those who stay in Bb will stay on the trip, and those who don't stay will not be arranged.

I don't want to eat a group meal with a group tour.

It is a common phenomenon for low-cost tour groups that tourist meals are not delicious. Nowadays, in order to attract tourists, guests are charged very low prices, and there is basically no profit. The general meal fee is about 15-20 yuan dinner, 10 for one table 150-200 yuan. It is impossible to join a cheap tour group and have a big meal. At present, there are many travel agencies doing pure play groups and luxury groups, staying in hotels with more than four stars and 40-80 menu items. Accommodation is good. If possible, I suggest joining such a group.

4. Take a private trip with the group

It is recommended not to report to private groups. Ctrip received a tour fee and even the travel contract was refused. Consumers will not have any legally binding information in their hands, and once there is a problem, they can only suffer.

Ctrip put the private group under the search label of group tour online, but under the label of group tour, it divided the private group and group tour into two labels. It can be seen that its idea of playing the edge ball on the issue of private groups can only make consumers feel extremely dishonest! I won't t t t, I booked a private group for Ctrip in the future. I wasted a lot of time and telephone charges, and I was half angry with the staff. I paid for it. I lied to my dad!

5. How to receive tourist meals?

1. Careful communication is the foundation of good grounding. Grounding company is limited by time and space conditions, so it is often difficult to face teams and tourists directly and quickly. Therefore, a comprehensive and detailed understanding of the group situation in advance will be the basis for doing a good job of ground connection. Therefore, we should attach great importance to communication with tour groups. Be sure to know the number, age, occupation, nationality, housing requirements, catering requirements, transportation requirements, tour guide service requirements and gender requirements of local tour guides in detail before confirmation. Especially for the special requirements of guests, we must go out to study and master them in detail, so as to provide corresponding services to meet the needs of tourists.

2. Empathy is the premise of good grounding. Travel agencies often lack a detailed understanding of tourist destinations. Therefore, the travel agency should take a highly responsible attitude, consider all aspects of work from the perspective of the travel agency, and inform the travel agency in detail about the reception preparation and the operation of reception facilities, so as to achieve the same goal on the basis of mutual understanding. For example, team precautions, local climate characteristics, dietary structure characteristics, national customs, accommodation conditions of scenic spots, etc. It should be explained in detail. For possible problems, we should promptly remind travel agencies to take precautions and try to avoid the occurrence of temporary remedial measures.

3. Positive response is the key to good grounding. Objective conditions are constantly changing, so we can't change them. However, we can change the unfavorable factors in time, do a good job in tourist service and ensure that the quality of tourism service will not be reduced. It is necessary to implement a planned system, not to fight uncertain battles, to have two sets of plans for doing things, and not to slap your chest and drink heroic soup. Be sure to ask yourself what to do if something goes wrong. In addition, when the team with its own car confirms, it must make clear the driving route, the detailed location of the delegation and the actual situation in the local area.

4. Good grounding connection needs careful maintenance. Sincere, enthusiastic, meticulous and thoughtful service is the premise of all work. We should do a good job in team tracking at any time, keep abreast of team dynamics, and provide all-round quality services for tourists. During the operation of the tour group, pay attention to keep close contact with the tour guide at any time, grasp the dynamics of the tour group, and understand the satisfaction of group meals, accommodation and reception. Communicate in time to resolve the gap between guests and tour guides, and at the same time create a good service atmosphere for tour guides. This is necessary. It is best to contact the tour guide by SMS at noon or at night, so as not to affect the explanation during the tour. See the spirit in the nuances.

5. People-oriented means connecting the core well. People-oriented is not only reflected in serving guests, but also in the management of travel agencies. We should pay more attention to humanized management, and strive to create a good working atmosphere for tour guides and service personnel, so that they can serve the guests wholeheartedly and have no worries. Only in this way can the tour guide serve the guests wholeheartedly. People-oriented can be implemented. When serving guests, we should change our service consciousness, improve our service skills, impress them with sincerity and enthusiasm, and conquer them with explanation skills.

With the increasingly fierce competition in the tourism market, tourists are becoming more and more picky, which requires us to have higher and higher requirements on the ground. However, as long as the correct concept and consciousness can be established, the gold cup and silver cup are not as good as the reputation of customers, and the gold and silver awards are not as good as the praise of tour groups. Only by doing all the work conscientiously can we win the satisfaction of guests, the trust and confidence of tour groups and the leap-forward development of business.

6. Travel group meals

Most of the meal fee standards of tourism teams are determined according to the requirements or grades of the teams. If it is the meal fee standard stipulated by the travel agency, it is:

Economy class: generally does not include meals. There are exceptions if the team requires it.

Group: Usually, meals should be included. Group accommodation in two-star hotels 103535.

Luxury group: usually bring fruit and stay in a three-star group 105050.

Of course, there are exceptions to different consumption levels in different places. I-I'm just talking about the practice of the Northern Group.

Let me answer your question.

This means rice packaging. When the travel agency signs a contract with you, it will clearly tell you to eat and sleep. Eating, literally means eating together. Travel agencies usually arrange picnics and buffets when traveling with groups. The Chinese picnic here is the Chinese food we usually eat, usually the kind of table for ten.

I. Preparations for the delegation:

1. Check the travel itinerary (check the name, telephone number and car number of the tour leader, local tour guide and pick-up driver, and fully understand the itinerary and the general situation of the destination and scenic spots), air tickets (check the flight time, airport, tourists' names and ID numbers), travel bags and hats, tour guide flags, tour guide cards and my identity documents;

2. Contact the tour leader (verify * *, time and place, fully estimate the weather, road conditions and flight time to avoid missing the plane), and urge the tourists to bring valid identity documents (household registration certificate or children's household registration book with photos);

3. Inform the delivery driver (verify the model size, departure time and place) and inform him to arrive on time;

4. Prepare for the whole process from team departure to team arrival: the team will arrive on time, explain on board, check-in process, matters needing attention, etc.

Second, the processing steps of the delegation on that day:

Use the alarm clock. Never be late. Try to arrive at the destination 15 minutes in advance and wait for the tourists. All necessary items must not be forgotten.

2. Tourists get on the bus, check the number, and get on the bus to explain (remember to smile);

A: Give a short speech, introduce the company and introduce yourself;

B: Check the ID card of tourist S, collect all the ID cards by the way, and check the name and the validity period of the ID card;

C: Tell tourists about their duties and tasks as full-time tour guides;

D: Breakdown of daily sightseeing items in the itinerary (the introduction of scenic spots should be as simple as possible, and some questions can be set to enable tourists to achieve their goals.

F: Other common matters that must be paid attention to during traveling (such as scenic spot safety, access safety, hygiene, etc.). ).);

G: airport check-in process and related precautions (such as prohibited items, checked baggage, security check, boarding gate, boarding pass, on-board precautions, etc.). ).);

3. After arriving at the airport, go through the relevant formalities and check in for tourists (good and fast);

4. Give the ticket, ID card and boarding pass to the tourists, then go through the security check together, rest at the boarding gate and get the ticket back. When boarding the plane * * or welcoming tourists, all tourists board the plane by themselves;

5. After arriving at the destination airport, * * tourists, check the number, get back their checked baggage, and meet the local tour guide in the living room as soon as possible.

Three. Full escort service during the tour:

1. Take care of tourists' food, accommodation, transportation and shopping during the journey, solve the troubles encountered during the journey, cooperate with local tour guides to provide quality services, ensure the convenience and peace of mind of tourists, do their best to play their supervisory duties and safeguard the vital interests of travel agencies and tourists;

2. Communicate more with local staff, learn about the daily itinerary and solve problems in time;

3. Understand the wishes of tour leaders and tourists in time and help them meet the legitimate wishes of tourists. If it can't be met, explain the reasons to the tourists in time and ask them to understand;

4. Strictly implement the itinerary, supervise the local tour leader and the land agency, and carefully operate according to the standards and quality requirements confirmed by both parties to protect the rights and interests of tourists. When it is inconsistent with the itinerary, it is necessary to intervene in time and consult tourists and local escorts. If tourists ask for extra points or do not conform to the itinerary, they must ask the tourist representative to sign and issue a certificate.

Four. Back to work:

1. Contact the pick-up driver in advance to remind the other party of the pick-up time and place;

2. According to the confirmed fax and travel itinerary, verify the amount of travel money with the local escort and sign it by both parties;

3. If there is a trip on the last day, be sure to remind the local staff to master the delivery time to avoid missing the plane;

4. Airport formalities, checked baggage and boarding (similar to departure);

5. Return safely, offer the last service to the tourists together with the pick-up driver, and send a farewell speech. Please fill in the feedback form and see the tourists off nearby. And briefly report the team situation to the company leaders as required;

6. Settle accounts as soon as possible after returning to the company and write a group summary.

7. Travel agency group meals

Travel agencies just organize a lot of people into groups. For example, the tour group is the masses and the travel agency is the organizer to serve the tour group!

8. How to receive a tour meal?

There are advantages and disadvantages of group tour and free travel. You can choose according to your actual situation!

Pack a trip

Disadvantages: fixed time. As a member of the tour group, you must obey the arrangement and attend on time. According to my experience of several tours, the scenic spots are all popular, so don't change your itinerary at will during the tour. The food of the tour group is also designed for the subway appetite, and of course the taste is also average, such as Beijing roast duck.

Advantages: you don't have to work hard to arrange your itinerary, just follow it all the way; Cheaper than free travel (the same hotel, tour group has a big customer agreement price, individuals can tget)

independent travel

Advantages: free time, you can always DIY food, and you can choose your favorite attractions at will. Don't go with the flow, so you can really enjoy the trip! During my trip to Chengdu, I spent half a day visiting Wangjiangta Park, because last year I read a poem by Xue Tao, Frost in the North, which was delicious. I want to follow in her footsteps and have a look. This kind of unpopular tourist attractions is generally not available with group tours, and can only be enjoyed by free travel.

Disadvantages:

You should make efforts to arrange your own travel routes and various transportation accommodations, especially in places with inconvenient transportation, such as Guiyang.