Service commitment letter

In today's social life, the commitment letter plays an increasingly important role among us. A letter of commitment is usually a contract that needs to be written, and its commitment must also be written. How to write a letter of commitment to avoid stepping on thunder? The following are 9 service promises I collected for you, for your reference only. Let's have a look.

Service Commitment Letter of Triumph Taxi Company 1 Service Commitment Letter In order to further improve the service attitude of taxi operation, improve the service quality, be civilized, honest, safe and standardized, and better serve and facilitate the masses, our company has made service commitments to the competent authorities of the industry and the society.

First, the equipment is in good condition, the signs are complete, and the vehicles are clean and tidy.

Second, behave in a civilized manner, be polite to guests, have a civilized language, be warm and thoughtful, and be honest in changing money. Three, polite driving, civilized driving, to ensure the safety and comfort of passengers. Four, according to the provisions of the freight, pay the fare, no tip. Five, accurate use of the meter, to help passengers choose a reasonable route, fully respect the opinions of passengers. Sixth, honest service, not bullying customers. Complaint handling system. Anyone who violates laws and regulations or other acts that harm the interests of the masses in the company must be investigated and dealt with. Two, the company received complaints from the masses or the parties to the door warm reception, reception staff should be serious and responsible to make a record of complaints, and timely report to the manager.

Three. After receiving the complaint, the company immediately organized personnel to investigate according to the procedures, made investigation records, collected relevant evidence, clarified the facts in the spirit of seeking truth from facts, objectively analyzed the problems, accurately identified the responsibilities, and put forward handling opinions in time.

Four, the general problems of complaints, responsible for the investigation and handling within three days, the major problems of complaints, responsible for the investigation and handling within seven days, not more than ten days at the latest.

Five, conscientiously do a good job of sorting, keeping and accounting records of each complaint information.

Institutional guarantee

1, set up a complaint telephone.

2, the first question responsibility system The first question responsibility system refers to the first question that the responsible person must do.

I can provide customers with the best and most satisfactory service, and point to the responsibility system of finally solving problems or giving clear answers.

Service Commitment 2 20xx years, our office shoulders the unshirkable responsibility of consolidating the achievements of the Innovation Promotion Year, further improving the efficiency and service level of comprehensive agricultural development, and comprehensively improving the overall level of comprehensive agricultural development. To this end, the following service commitments are made.

First, earnestly improve the work style and comprehensively improve the service level.

We must establish and consolidate our purposes and ideas, enhance our awareness of serving agriculture, rural areas and farmers, earnestly improve our work style and put it into practice and all work. We should consciously abide by and conscientiously implement various work systems, pay attention to the standardization, proceduralization and systematization of work, and improve work efficiency. We should strengthen our study, study hard and improve our service skills. Through continuous study and practice, improve the comprehensive quality and improve the level of comprehensive management, fund management and project management. It is necessary to keep close contact with the masses, earnestly strengthen communication with the towns where the project is located, listen carefully to the opinions of the masses in the process of project establishment, design and construction, try to meet the demands of the masses, and improve the satisfaction of the cadres and the masses in the project area with the comprehensive agricultural development. We must abide by the law, be honest and clean, and never "demand cards" in all aspects of project declaration, construction and settlement.

Second, do a good job in project quality and improve project management level.

Engineering construction, engineering quality is the key. We must tighten the string of quality and implement the quality consciousness in every work link. In the project application, the whole office staff should go down to the project area to communicate with the cadres and the masses in the project area, so as to meet the project requirements, actual conditions and the satisfaction of the masses. In terms of project design, it is necessary to urge the hired design units to go deep into the grassroots, the site and the masses, do a good job in the preliminary work such as survey and investigation, do a good job in the later work, and produce high-quality design reports. This article comes from data management download. In terms of project bidding, it is necessary to urge and assist the county public * * * Administration Bureau to strictly control according to the requirements of project bidding, and select a construction team with strong technical ability and high construction level to lay a good foundation for project construction. In terms of engineering supervision, we should hire good engineering supervision companies, strengthen supervision and inspection of supervision companies, increase the intensity of engineering supervision and improve the level of engineering supervision. In the acceptance and audit of the project, in accordance with the relevant provisions of the project acceptance, the principle of fairness and justice is fully embodied, so that the site plan is detailed and clear, the content calculation is careful and meticulous, and the acceptance and audit level of the project is improved.

Third, strictly implement fund management and improve financial management.

We should conscientiously implement the agricultural development norms, do a good job in project fund management in strict accordance with the national Measures for the Management of Funds for Comprehensive Agricultural Development Projects, and strictly implement the county-level reimbursement system to ensure the implementation of funds.

Service Commitment Article 3 According to the relevant requirements of the county party committee and my own work practice, I make a public commitment as a cadre in party member:

First, strengthen learning and constantly improve their own cultural and professional quality.

Persist in studying the party's line, principles and policies and the resolutions and decisions of the party committees and governments at higher levels; Learn political theory and professional knowledge, and strive to improve their working ability and level.

The second is to be honest and diligent, and strive to do good things and do practical things for the masses.

Keep in mind the "two musts" and be self-respecting, introspective, self-vigilant, self-disciplined, selfless and fair. Adhere to small things and take small steps, so as to prevent micro-duration, alarm bells ringing, and enhance the ability to resist corruption and change; Firmly establish the idea of serving the masses, establish a correct outlook on life, values and interests, actively carry out civilized service activities based on the actual work, and strive to solve practical problems within the power of the masses, so as to make power work for the people, love the people and benefit the people.

Third, strengthen unity and strive to be a model of unity and performance of duties.

Take the lead in maintaining the unity of the leading bodies, adhere to the principle of democratic centralism, unite and cooperate, understand and support each other, and create an atmosphere of unity and harmony; Take the lead in obeying the law, conscientiously implement the party's principles and policies, and match words with deeds; Insist on going deep into the masses, especially in their own work scope, understand and observe the people's feelings, implement democratic and scientific decision-making, and administer according to law.

Fourth, be pragmatic and go all out to do your job.

We will observe, think, study and deal with problems from a global perspective, and strive to improve service quality and efficiency. Complete all work tasks with good quality and quantity. Always adhere to the policy of "safety first, prevention first, comprehensive management", closely focus on the development concept of "scientific development, safe development and harmonious development", and make due contributions to the sound and rapid economic and social development of our county.

Service Commitment Article 4 The tax authorities of this Municipality adhere to the principle of "high quality, high efficiency and transparency" and make public commitments:

1. In view of the reasonable tax-related needs of taxpayers, everything is echoed and everything is settled.

2. The tax bureaus of all districts (counties) have tax service offices to provide taxpayers with "7×24 hours" all-weather self-service tax service.

3. Make public the acceptance conditions and handling procedures of all tax-related matters, and settle all kinds of tax-related matters on time according to law.

4. The tax service hall provides delayed service and sets up a noon duty system to facilitate taxpayers to pay taxes.

5. Provide taxpayers with audible 12366 tax consultation service and visual "Shanghai Tax" website tax consultation service.

Shanghai Local Taxation Bureau

20xx March

Service Commitment Article 5 I voluntarily join the young volunteers in Anjiao Hospital. I promise to do my best to help others, serve the society, practice the spirit of volunteerism, spread advanced culture, and contribute to building a beautiful society of unity, mutual assistance, equality and friendship. At the same time comply with the following provisions:

1, practice and spread the spirit of volunteerism, and fulfill the promise of volunteer service.

2, conscientiously do a good job in volunteer service, and consciously safeguard the overall image of the Young Volunteers Association of the Institute of Education.

Don't engage in any profit-making activities as a volunteer.

4. Obey organizational arrangements and participate in various training and volunteer services in time.

Commitment: XXX

Date: XX, XX, XX, XX

Service Commitment Letter 6 to: XXX.

In the spirit of high quality, high efficiency and development, and with the concept of high-quality products and thoughtful service, a company solemnly promises to your company openly and responsibly as follows:

1, XXX produced by our company is guaranteed for one year, XXX will not fade for three years, and XXX will not deform for four years. (except for force majeure factors). After receiving the repair call, make a technical service response within half an hour, and arrive at the scene within one hour to solve related technical problems.

2, according to the relevant laws and regulations of the state, the product is guaranteed.

Our company aims at the after-sales service team of a project, and the team leader is trained by the project manager of a company on the spot, so that he can master the principle of light box maintenance, solve common problems, and resolutely implement the service policy of "24-hour uninterrupted service and 365-day work without holidays". Solve the problems in the after-sales service process of a project in time.

3. During the "warranty period", the after-sales service team of XXX project is responsible for arranging the maintenance team to provide follow-up service for XXX manufactured and installed by our company, and solve the problems arising from the on-site visit in time. If the problem can't be solved at that time, report it to the company, and the company will send personnel to the site to solve it within 1 hour, and pay a return visit twice a year.

4. After the warranty period, our company will continue to keep in touch with users, keep abreast of the after-sales information of our engineering products, so as to take corrective and preventive measures in time, and assign special personnel to check regularly, so that users can use our products with confidence.

5. The maintenance agreement can be renewed after the warranty period expires, and only the product cost is charged. Respond within half an hour after receiving the repair call and give the corresponding solution. Within an hour, professionals will come to the site with professional tools to solve the problem.

6. A questionnaire will be sent to the customer during the after-sales service. I hope Party A can give us some suggestions to help our company grow continuously.

Commitment: XXX

Time: Year, Month and Day

Chapter 7 Service Commitment In order to further clarify the main responsibility of the safety production and business operation units and effectively control the occurrence of various casualty accidents. Our unit will further strengthen the safety management in pesticide business in accordance with the provisions of People's Republic of China (PRC) Law on Safety in Production, Regulations on Pesticide Management and other relevant laws and regulations, so as to ensure that no production safety accidents occur within the scope of responsibilities. We solemnly promise as follows:

First, establish and improve safety management rules and regulations. Formulate the responsibility system for production safety for the main person in charge, the person in charge, the pesticide management personnel and the safety production management department. Sign the responsibility form for production safety at different levels, and implement the responsibility for production safety to the grassroots and individuals.

Two, establish and improve the rules and regulations of production safety. Formulate rules and regulations on safety education, training, labor protection articles (tools), employees' safety facilities and equipment, workplace fire prevention, anti-virus, explosion prevention, occupational health, safety inspection, hidden dangers rectification, accident report, safety production rewards and punishments, etc.

3. The business premises, safety facilities and equipment conform to the provisions of relevant national laws, regulations, rules and standards.

Four, in accordance with the relevant provisions of the state to pay the risk of mortgage of production safety to the relevant departments, full extraction of production safety costs.

Five, in accordance with the requirements of national laws and regulations, set up safety production management institutions or equipped with full-time safety production management personnel.

Six, the main person in charge, pesticide management personnel must be trained and qualified to obtain qualification certificates. Employees must pass safety education, training and assessment in accordance with relevant state regulations.

Seven, strengthen the protection of occupational hazards, the implementation of monitoring and management of chemical, physical and other occupational hazards in the workplace, regular testing. And equipped with occupational hazard protection facilities, optimize the working environment, provide employees with labor protection articles that meet national standards, and issue labor protection allowances.

Eight, in accordance with the relevant provisions of the state, the preparation of pesticide business units accident emergency rescue plan. Intensify danger

Monitoring and management of risk sources. Establish emergency rescue organizations and equip them with necessary emergency equipment and materials.

Nine, in the daily operation, do not exceed the qualification, super ability, beyond the scope of management of pesticides. Purchase products from qualified units and sell pesticides to legitimate sales targets that comply with national laws and regulations. And choose pesticide packaging and containers that meet the requirements of national regulations. Pesticide transportation should choose vehicles with the qualification of road transportation of dangerous chemicals.

Ten, the administrative department issued rectification instructions, actively cooperate with the implementation of the rectification, and timely feedback.

Eleven, according to the requirements of timely completion of safety assessment, timely renewal of the "dangerous chemicals business license".

We must keep our promises and be honest and trustworthy. Do a good job in pesticide sales of this business unit. I and my unit are willing to accept the treatment and punishment of the relevant departments if I violate or fail to abide by my promise seriously.

Commitment unit: (official seal)

Commitment and recognition unit: (official seal)

Signature of the first person responsible for production safety:

Signature of person in charge:

Commitment time: year and month

Date of approval: year, month and day

Service Commitment Article 8 Dear xxxxxx:

If we can win the bid in this competitive negotiation, we make the following commitments:

First, after winning the bid, we will fully coordinate with relevant departments of your company in planning management, technical quality management, material management, fund allocation and safety construction management, so as to complete the project on time and with good quality. The main measures are as follows:

(1) Specific to the daily construction progress plan, labor plan and material mobilization plan, submit it to your company for sample determination.

(2) Hold a regular project meeting every 3-5 days, which shall be presided over by the supervisor and attended by your unit coordinator and project manager department. Through the project regular meeting system, improve the relationship between construction, supervision and your company, coordinate various problems in the construction process, and ensure the smooth progress of the project.

(3) When the project meeting is held, the project leader will submit a weekly work report and a work plan for next week to your company. In the report, the progress of the project will be described in detail, and the detailed plan of progress, materials, labor, equipment and funds will be detailed in the plan.

(4) Keep a construction diary carefully, and record the number of workers, machinery, materials transported to the site and the weather conditions every day for the owner to refer to at any time.

(5) Pay full attention to the owner's instructions, and the site management personnel shall record the owner's instructions in writing at any time and carry them out.

Second, the quality and safety:

Consciously accept the supervision and inspection of the owner, supervision unit and relevant management departments on the construction quality and safety of construction projects, and promptly correct the problems raised in the inspection. Make the following commitments in terms of quality (including warranty) and safety:

(1) Obtain the qualification certificate of corresponding level according to law, and undertake the project within the scope permitted by its qualification level. Shall not subcontract or illegally subcontract the project.

(2) Establish a quality responsibility system and be responsible for the construction quality of building projects.

(3) Carry out the construction according to the engineering design drawings and construction technical standards, and do not modify the engineering design or cut corners. In the process of construction, if mistakes are found in design documents and drawings, comments and suggestions shall be put forward in time.

(4) Establish and improve the engineering quality inspection system, strictly manage the process, and check and record the quality of concealed works.

(5) Establish and improve the education and training system, and strengthen the education and training for employees; Personnel who have not received education and training or failed the examination shall not work at their posts.

(six) to fulfill the obligation of quality warranty of construction projects according to law.

(7) The principal is fully responsible for the safety production of the unit according to law. Establish and improve the safety production responsibility system and safety production education and training system, formulate safety production rules and regulations and operating procedures, ensure the investment of funds needed for the safety production conditions of the unit, conduct regular and special safety inspections on the construction projects undertaken, and make safety inspection records.

(8) The person in charge of the project shall be a person with corresponding professional qualifications, who shall be responsible for the safe construction of the construction project, implement the safe production responsibility system, safe production rules and regulations and operating procedures, ensure the effective use of safe production expenses, organize the formulation of safe construction measures according to the characteristics of the project, eliminate the hidden dangers of safety accidents, and report the safety accidents in time and truthfully.

(9) Establish a safety production management organization and equip full-time safety production management personnel. Full-time safety production management personnel are responsible for on-site supervision and inspection of safety production. Timely report the hidden dangers of safety accidents to the project leader and the safety production management organization; Those who command or operate in violation of regulations should be stopped immediately.

(10) According to the changes of different construction stages, surrounding environment, seasons and climate, corresponding safety construction measures should be taken at the construction site. If the construction site temporarily stops construction, do a good job in site protection. Separate the office, living area and working area of the construction site and keep a safe distance; The site selection of office and living quarters meets the safety requirements. Workers' meals, drinking water, rest places, etc. Meet health standards. Staff quarters shall not be set up in uncompleted residential flats.

(1 1) Establish the responsibility system for fire control safety on the construction site, determine the person responsible for fire control safety, formulate various fire control safety management systems and operating procedures such as fire, electricity, inflammable and explosive articles, set up fire exits, fire water sources, equip with fire control facilities and fire extinguishing equipment, and set up obvious signs at the entrance to the construction site.

(12) Operators shall abide by the mandatory standards, rules and regulations and operating procedures for safe construction, and use safety protection appliances and mechanical equipment correctly.

(13) Purchase and lease safety protection appliances, machinery and equipment, construction tools and accessories with production (manufacturing) licenses and product certificates, and conduct inspection before entering the construction site.

(14) Conduct safety education and training for managers and operators at least once a year, and record the education and training in personal work files. Take out accidental injury insurance for personnel engaged in dangerous operations on the construction site.

According to laws and regulations, tour guides should be familiar with and perform the following safety duties:

First, learn safety knowledge and raise awareness of prevention.

Actively participate in tour guide safety training organized by tourism administrative departments and travel agencies, learn travel safety knowledge, learn travel safety skills, and improve safety awareness and responsibility. At the same time, tour guides should also strictly abide by national military, commercial, technical and other secrets to protect the security of state secrets; Consciously abide by laws and regulations and resist illegal acts that harm national interests and national dignity.

Two, supervise the use of vehicles to ensure the safety of vehicle use.

1. Tour guides shall strictly implement the relevant provisions on the safety management of tourist vehicles. Before leaving the tour group, it is necessary to carefully check the tour car rental contract signed by the travel agency and the tour bus transportation company, check the travel vehicle driving license and road transportation certificate, check the driver's driving license, professional qualification certificate and vehicle inspection certificate, and refuse to use vehicles with illegal and incomplete documents to engage in tourist passenger transport to ensure the safety of vehicle use.

2, in accordance with the relevant provisions of the national traffic management department, remind drivers to avoid excessive fatigue. According to the relevant regulations of the state, vehicles traveling more than 400km (ordinary highway) and more than 600km (expressway) must be equipped with two drivers, and they are required to rest for 20 minutes after two hours of continuous driving, and the actual driving time within 24 hours shall not exceed 8 hours. Vehicles transporting tourists must avoid mountain roads below Grade 3, and tourist vehicles are overloaded at night.

3. Check whether the luggage is safely placed during driving, and be careful that the luggage slides down on Panshan Highway and hurts people; Know the location of fire extinguishers on tour buses and use them.

4. Remind drivers not to overload and overspeed, supervise drivers not to drink alcohol all the time and not to gamble at night, and be a good tourist traffic supervisor.

5. In case of vehicle failure during driving, report to the travel agency in time and ask for maintenance or replacement to ensure driving safety.

Third, the trip is reasonable and always pay attention to safety.

1, the itinerary must be reasonable, and tourists should not be overtired.

2. Before entering the scenic spot, you should make safety tips to remind tourists to know their physical condition and not to travel reluctantly.

3. Remind tourists to take valuables and cash with them when they arrive at the scenic spot, stop or get off the bus for shopping, and keep them properly. At the same time, inform the tourists of the contact information of the tour guide and the license plate number and logo of the tour bus, so as to keep in touch when the tourists fall behind or have an emergency.

Before arriving at a new place, the number of tourists must be counted, and it is forbidden for tour guides to leave the group without authorization.

5. Pay attention to the network security of scenic spots. Remind tourists to choose appropriate clothing and equipment (anti-skid, sun protection, heatstroke prevention and bite prevention), pay attention to the safety warning signs set up in the scenic spot, and don't play outside the safe browsing route designated by the scenic spot, and don't enter dangerous places. When traveling in mountainous areas, tourists should be reminded to do what they can, pay attention to the weather and road conditions, and prevent tourists from accidentally falling and injuring themselves; In the process of traveling, we should always remind tourists to "walk without watching, watch without walking", and tour guides should try their best to "explain without walking, explain less when walking" and choose a safe place and angle to take pictures.

6. Pay attention to the safety of wading tourism. When tourists participate in high-risk tourism projects such as drifting, they should choose business units with complete information and certificates, and at the same time, they should obey the arrangements of the staff and cooperate with various safety precautions. Tourists should be reminded to choose suitable water tourism projects according to their own health, water quality, weather and water conditions, and not to take risks and challenge high-risk projects beyond their self-tolerance. Tourists should be reminded to pay special attention to the wind and waves when playing at the seaside.

7, for new adventure tourism, skiing, rafting and other special tourism projects, tour guides must also learn special safety and defense knowledge.

8. Remind tourists to abide by the relevant safety rules when taking vehicles such as eco-cars and cable cars in scenic spots.

9. Visitors must participate in team activities on time during the whole trip. Individuals who want to move freely or visit relatives and friends must ask for leave from the tour guide and leave their contact information, and return to the team on time. Tourists should be discouraged from acting alone in areas where the security situation is unknown.

10, reminding tourists to consciously abide by national laws and regulations and various public security systems to achieve civilized tourism.

Four, familiar with the accommodation environment, strengthen security.

1. Refuse to stay in a tourist hotel without a fire safety permit.

2. When arranging accommodation for tourists, the tour guide should introduce the fire-fighting facilities and safe passage for tourists to stay in the hotel and master the distribution of tourists' accommodation.

3. Remind tourists to use electrical appliances correctly and prohibit smoking in bed.

4. Remind tourists to store valuables in case they are lost or stolen.

5. Remind tourists to check whether there are any missing items when checking out.

Five, adhere to the catering standards, pay attention to health quality.

1, the tour guide should lead tourists to restaurants that meet the national food hygiene and safety, and try to choose fresh food processed at high temperature. Fresh draft products should be selected, and they should be eaten after processing is mature, so as to discourage tourists from taking risks in eating raw and cold seafood.

2. Remind tourists not to eat the food on the stall at will, and don't blindly try new things and eat indiscriminately.

3. Insist on obtaining legal dining invoices, master dining evidence, and prevent food poisoning from lacking evidence of claim;

4. Tour guides should master the basic symptoms and emergency treatment methods of food poisoning.

Six, guide tourists to healthy consumption and entertainment projects.

1. Entertainment places are crowded places, and there will be sudden fire and other safety accidents. Generally speaking, tour guides do not arrange group consumption for tour groups.

2. When tourists go out for free activities, they should remind them not to spend money in casinos and pornographic places, and inform the hotel address and contact information in detail to ensure personal and property safety.

3. Introduce the taboo customs, religious beliefs, laws and regulations in this area to tourists, and remind them to respect them.

4. Remind tourists to know about fire control facilities and safe passage before entering entertainment places.

5. Go to fitness centers, swimming pools and other places to remind tourists to protect themselves.

6. When participating in some exciting entertainment activities, visitors should be reminded to check the safety rules related to mechanical equipment.

Seven, to assist tourists shopping, safeguard the interests of tourists.

1. Tour guides should strengthen their self-cultivation, abide by laws and regulations, consciously resist the temptation of money and safeguard the interests of tourists.

2. Remind tourists to shop at regular shopping spots, especially when buying high-priced items such as antiques and cultural relics, they must pass the appraisal of formal institutions to prevent tourists from being deceived.

Remind guests to take good care of their belongings, try not to shop in crowded places, and don't expose their money.

4. Inform tourists in advance of the regulations on taking articles by plane, car, boat and customs when entering or leaving the country, so as to avoid that the articles purchased by tourists cannot be brought back.

Eight, master the emergency plan, quickly report the emergency.

1. Contact the travel agency in time, report to the general manager of the travel agency in case of emergency, and deal with it in strict accordance with the relevant emergency plan.

2 tour guides should seriously study and master the basic knowledge and requirements of tourism safety emergency plan, and participate in relevant safety first aid knowledge drills.

3. Collect information such as weather forecast, scenic spots and traffic conditions in time.

4. When tourists suddenly suffer from diseases and major traffic accidents, they should take correct first-aid measures in accordance with relevant emergency plans accurately and timely.

Notifier: (signature of travel agency) Signature of the main person in charge of the unit:

Signature of tour guide: (I have read the eight safety duties that tour guides should perform)

date month year