I want to go to Shanghai Ctrip (No.99 Fuquan Road) to work. Which position has a better prospect? Their respective positions?

Hello! Thank you for your interest in Ctrip!

Responsibilities of travel booking personnel

1. Accept the travel booking needs of online and offline customers and solve them properly.

2. Answer customers' telephone inquiries about tourism and other product information, and give answers.

Responsibilities of business travel reservation personnel

1. Accept the demand of business customers for booking air tickets and solve it properly.

2. Answer the phone calls of business customers about product information such as air tickets, and answer them.

Please confirm your reservation by phone, fax or email.

4. Help guests to handle online orders. 5. Obey and complete the work assigned by superior leaders.

Responsibilities of international air ticket booking personnel

1. Accept online and offline customers' demand for booking international air tickets and solve it properly.

2. Answer customers' telephone inquiries about international air tickets and other product information, and give answers.

Responsibilities of Business Travel Marketing Consultant

1. Communicate effectively with customers by telephone to introduce and promote the latest preferential activities of the company;

2. Responsible for marketing and promoting Ctrip's free business travel membership card to new customers;

3. Provide business travel information services for customers and continuously improve customer satisfaction;

4. Record customer information and pay a return visit.

Field service responsibilities

Responsibility 1: Led by overseas team.

1, guest departure briefing.

2. Consultation on related issues before guests travel.

3. Assist the guests to enter and leave the country smoothly and fill in the entry and exit forms.

4. Guest service and team coordination during the team trip to ensure the smooth progress of the team trip.

5. Supervision over the implementation of products and tour guides

6. Handling of emergencies in group travel (to meet the reasonable requirements of guests during travel)

7. Feedback relevant information from the team (provide suggestions for itinerary modification to the product manager)

Responsibility 2: Assist in product development.

1. Submit the team destination award.

2. Assist the product team to collect relevant destination consultation and pictures.

Responsibilities of domestic air ticket booking personnel

1. Proficient in the operation and application of civil aviation systems and internal systems, and familiar with the sales policies of airlines;

2. According to the order requirements, accurately and timely solve special problems such as refund and flight change for customers;

3, according to the requirements of the department workflow, complete the order processing work with good quality and quantity, and provide quality services to customers; 4. Actively cooperate with the foreman, be good at finding problems, and put forward their own rationalization suggestions for departmental process optimization.

If you have any questions, I suggest you call our customer service, and someone will serve you.

For more information, please visit Ctrip.com: /#c=baiduzd.

I hope my reply is helpful to you. Thank you for your question! I wish you a happy life.