Please take the hotel industry as an example to discuss the changes that e-commerce has brought to the tourism industry.

Taking the hotel industry as an example, e-commerce has brought the following changes to the tourism industry:

1. Expand hotel service content

The development and expansion of hotel e-commerce Improve the hotel's service content and meet market changes. Internet services allow hotels to increase customer service content, because tourists, especially business guests, can still receive Internet services during their travels.

2. Improve hotel internal management

The hotel e-commerce system greatly reduces the cumbersome management procedures of the hotel, and also provides the hotel with a detailed and reliable source of information. For example, in terms of procurement, e-commerce provides full-process services before, during, and after sales, including all aspects of hotel configuration planning, price inquiry, reservation, payment, and delivery. Comparing prices is also very convenient. , which can save a lot of human, financial and material costs for the hotel.

3. Providing convenience to guests

The Internet concentrates hotel product information on one platform and displays it in front of guests to provide B2C direct booking channels. Guests only need to choose according to their needs. , just confirm.

4. Broaden the demand market

The hotel service content is extended and delivered through the Internet, connecting guests in need with the hotel from all over the world, adding new sales channels to the hotel. Expanding the customer source market will also extend the hotel's business to a new level.

5. Improve guests’ trust in hotel products

Before booking a hotel, guests can learn a lot of information about the hotel, hotel products and external evaluations of the hotel through the Internet, and provide guests with While it is convenient, it also increases guests' trust in hotel products.