Why can't others understand you? There may be something wrong with your expression!

have you ever been in this situation?

clearly what you want to express is this point of view, but others understand it as a completely different meaning.

this is what I think in my head, but it becomes a different concept when I say it.

I received a work assignment today, and I need to prepare a travel tweet. After confirming the hotels that cooperate with the company in this area and searching for nearby attractions, I made recommendations on related attractions around different styles of hotel planning. When it was sent to the work group to determine the plan, it was regarded as similar to the travel agency's itinerary, but it was not my intention.

You can't express your thoughts clearly, and your thoughts are inconsistent with your statement.

one more thing, because I want to know how I spent my money, I started to keep an account on my mobile phone. Inadvertently talking about this matter with friends, what I really want to express is to optimize my consumption behavior in the current economic situation. But speaking out becomes how to spend money in a planned way and how to save money. When arguing with friends, all of a sudden it is a question of consumption concept, and all of a sudden it is a question of current economic conditions. There is no central idea that I want to express at all.

This is an expression without a clear point of view, let alone a logical expression.

why can't you express yourself clearly? I have summed up the following reasons:

1. There is no clear idea or point of view in my mind

2. When I have a clear point of view and what I want to express, the meaning expressed does not match the point of view I want to express

3. The expression is vague and the focus is not prominent

4. The expression is incorrect and illogical

5. The understanding of the expression object.

first, let's understand the concept of structured thinking power.

what is structured thinking power?

Structured thinking is a way of thinking and expression of "total first, then divided", which emphasizes framework first, details first, collectivity first, concreteness first, conclusion first, reasons first, importance first and secondary. It is a three-dimensional way of thinking.

here, let's take the assistant to the chairman as an example to report the meeting to the chairman:

? Hello, Chairman! Manager Li called to say that there was something wrong with the ERP system and he couldn't attend the meeting at 4 o'clock in the afternoon. Xiao Zhang said it doesn't matter if he has a meeting later. He can have a meeting tomorrow, but it's better to start before 11: 3. But the conference room has been reserved for tomorrow, but it is free on Friday. Secretary Wang always said that Wang always needs to be late tomorrow to come back from a business trip. I suggest that it is more appropriate to make the meeting at 1 o'clock on Friday. Is that all right with you?

what did you feel after reading it? -"chaos" is right!

so how can we express it clearly and structurally?

total-sub-total syllogism:

Paragraph 1: At the beginning of the expression, we should start with the conclusion and explain the whole picture of the problem;

Paragraph 2: Explain the main points (three-three principles) supporting your point of view from three aspects.

Go back to the case where the assistant chairman reported the meeting to the chairman just now, and express it in a structured way:

? Hello, Chairman! Can we change the meeting from 4 o'clock this afternoon to 1 o'clock on Friday morning? Because Mr. Wang, Liu Jingli and Xiao Zhang can all attend, and the conference room can be reserved this Friday.

how to use structured thinking to solve problems that cannot be expressed?

Four basic principles to master structural thinking:

1. Conclusion first-concise and to the point, expressing opinions

When communicating with people or reporting to superiors, first sum up the theme you want to say in one sentence, that is, the central idea. There is a soul only when there is a conclusion! And we should grasp the key points, which are different on different occasions. Report the results of the work talk, review the work talk process, request the work talk plan, and determine the theme according to the other party's focus, so as to ensure that the other party can clearly and quickly grasp the key points you want to say.

2. Combine the above with the following-list facts and demonstrate opinions

Only a conclusion supported by reason can be convincing! When we give a conclusion, we must have enough points to support this conclusion. That is, the upper structure is the conclusion and the lower structure is the reason. This part mainly includes two methods: top-down structured persuasion; Bottom-up inductive method.

Top-down structured persuasion method, which actually uses deductive method

Determine the theme based on the goal and take the conclusion as the theme. From the other side's point of view, imagine the problems that the other side may care about through "5W2H", answer these questions in advance, and say what the other side wants in the conversation to improve the efficiency of persuasion. On different occasions, we can also package the conclusion, such as the title of the article and the title of PPT on each page, which can be refined and repackaged to make it vivid and eye-catching.

Bottom-up summary and induction, which actually uses the summary and summary method

In fact, when we have no goal, we classify all the information. After the classification and grouping are completed, we can summarize all the points to a conclusion, and then continue to summarize them upward until we reach the top of the pyramid structure, reach the final conclusion and determine our goal.

3, classification and grouping-clear expression, easy to remember

induction is the thinking of horizontal structure. In general, people can remember one or two or three at most, but they can't remember four or five or six, so everything should be summarized within three, which is convenient for understanding and memory. In induction, we should also pay attention to MECE principle, that is, "mutual independence and complete exhaustion". Mutual independence requires that all parts are independent of each other, that is, the classification is on the same standard (or dimension), and there is a clear distinction, such as men and women, adults and children; Complete exhaustion means that all parts are completely exhausted, comprehensive, thorough and without omission. Complete exhaustion means that all parts are completely exhausted and there is no overlap. Logically, there is no overlap, and the logic is rigorous and convincing.

classification and grouping: the expression is clear and easy to remember, and the principles of mutual independence and complete exhaustion need to be followed. Independent of each other requires each part

4. Progressive logic-rigorous and persuasive < P > Different people have different ways of induction, and there is no right or wrong, but only one of the three sub-orders (chronological order, structural order and importance order) can be used at a time to avoid logical confusion. This is not only in thinking, but also in the storage of daily life and the arrangement of computer files.

After summarizing the four basic principles of structural thinking, it actually laid the foundation for the construction method of structural thinking. Based on the four basic principles, we also give three methods to strengthen structural thinking:

1. Deliberately practice

In our daily work, especially when we need to report to our superiors in the form of PPT, we can use the four basic principles of structural thinking to make our PPT into a pyramid structure, so as to truly make the theme clear, the content rich and eye-catching. Four principles can also be used in the handling of daily work tasks. Divide the work objectives into small tasks, classify them step by step, divide the big tasks into small tasks, and cross this task out when completing the task. When you see that each task is crossed out, your heart is full of achievements!

2. Train your structured thinking with the way of thinking from beginning to end

purposefully. According to the "721" rule of learning, 7% of effective learning comes from one's own practice, 2% comes from the guidance and feedback of others, and 1% comes from classroom-style training and learning. Practical learning relies on realistic scenes. Structural thinking is not only a way of thinking to solve problems, but also can be used in all aspects of work and life, such as thinking, asking questions, learning, writing, expressing and executing. These are application scenarios and the most important training scenarios.

3. Resume

At the end of the day, take a moment to sum up what happened in the next day, what methods were used in structured thinking, and what methods were not reasonable enough to be improved. Record these thoughts and summarize them regularly.