Where can I get tour guide training in Shanghai?

Introduction of Shanghai Tourism Training Center

Shanghai Tourism Training Center is a directly affiliated institution of the Tourism Management Committee of Shanghai Municipal People's Government, and it is a training and assessment institution for the whole tourism industry in Shanghai. It was founded in the autumn of 1986. In the early 199s, authorized by the Organization Department of Shanghai Municipal Committee, Shanghai Personnel Bureau, Shanghai Education Commission and Shanghai Adult Education Commission, it was one of the top ten training centers for talents in short supply in Shanghai and implemented the Training Project for Talents in Short Supply in Shanghai. Long-term commitment to tourism hotels, travel agencies, travel companies, tourist attractions, tourist designated restaurants, shopping malls and other tourism enterprises, senior management cadres, various types of tour guides at all levels, senior research and planning personnel, senior technical service personnel and other training and assessment.

Some training programs of Shanghai Tourism Training Center

● On-the-job training of tourism management cadres in districts and counties of Shanghai

● Overseas study and training of senior tourism management talents (Hong Kong, Singapore, France, Switzerland, the United States, etc.)

● On-the-job training of senior management cadres in tourist hotels

● On-the-job training of managers (supervisors) in tourist hotels

● Hotel services. Etiquette) teacher training

● Post certificate training for general manager and department manager of travel agency

● Training for financial manager of travel agency

● Training for tour guide qualification certificate and tour guide certificate at all levels

● Training for outbound (overseas) tour leader certificate

● Training for tour guides of special tourist lines and scenic spots

● Tourism English and Japanese, Korean training

■ Contact information

Address: No.129 Panyu Road, Shanghai

Operator: 21-628172

Postal code: 252

Tel: 21-628492

■ Website:/Xinwen/jiaoyu. However, experts believe that the characteristics of "wide entrance and strict exit" in the examination do not mean that the passing rate will also increase. Interested tour guides should pay attention to the characteristics of textual research, the schedule of training and examination, etc., especially the shortage of "intermediate and senior" and "small language" tour guides.

"Up to now, more than 1,5 people have registered, and it is estimated that five or six thousand people will take the exam this year, an increase over last year. The new version of the textbook has been reprinted twice, and the English textbooks have been sold out, and there are not many other Chinese and Japanese textbooks. " According to Mr. Zhang from Shanghai Tourism Training Center, "In recent years, the number of people who register for the tour guide qualification examination in Shanghai has been increasing by about 15% every year." It is reported that the registration of Shanghai Tour Guide Qualification Examination has ended for the society, and the registration of related majors in colleges and universities will end in mid-September.

The talent of "middle and senior tour guides" was included in the survey results of "talents shortage in Shanghai in 22" published by Shanghai Education Commission. It is also reported that the top 1 travel agencies in the United States, Japan, Europe and other places will enter Shanghai to set up joint ventures and wholly-owned travel agencies ahead of schedule this year, which is three years earlier than the original time. There is also the 22 china international travel mart to be held in Pudong, Shanghai this fall ... Under the hustle and bustle, everyone is optimistic about the prospects of the sunrise industry-tourism, especially during the tourist season, such as the paid long vacation in China. Many travel agencies also like people with tour guide certificates to take part-time jobs.

Another "research fever" is in vogue, and the tour guide qualification certificate is also hot among them. For most people, one more tourist guide card will provide them with an additional material to prove their effectiveness when applying for a job, and at the same time, they will have another way to make a living, especially for those who like to travel-having a tourist guide card can get in and out of some scenic spots for free.

This year's exam will start in early November, and the passing rate of this year is still unknown. However, when analyzing the statistical data of exams over the years, experts said that although the number of applicants has increased in recent years, the pass rate of exams has not "followed the trend", which is about 3%, and even lower.

Qiu, director of Shanghai Tourism Training Center, stressed that what the tourism industry really lacks now is high-quality talents, so the examination shows the characteristics of "lenient entry and strict exit". Generally speaking, it is a "low threshold"-as long as you have a high school education or above and relevant certificates, you can take the tour guide qualification examination. Therefore, attracting a large number of people at all levels does not mean that the quality of tour guides is "non-standard". On the contrary, the standard is relatively "all-round and high", and tour guides require solid professional knowledge, good service awareness, strong communication skills and good organization and coordination skills.

the tour guide qualification examination has been "checked" again, but now the memorization components of the examination paper are reduced; Pay more attention to ability testing, such as knowledge application; Pay more attention to on-site adaptability and language expression ability. Its strict control makes the pass rate not high and ensures the "gold content" of the certificate to a certain extent.

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According to industry analysts, the demand for high-quality middle and senior tour guides and small-language tour guides in Shanghai is expanding. Shanghai's tourism industry is the vanguard of domestic tourism industry. Under the background of WTO, there are nearly various international conferences and the World Expo in 21, which has great development potential. At the same time, foreign joint ventures and wholly-owned travel agencies must recruit a large number of local professionals to do business in Shanghai.

A "popular" middle and senior tour guide

Teacher Zhang of Shanghai Tourism Training Center told reporters that there are more than 15, people with tour guide qualification certificates in Shanghai, and less than half of them are engaged in tour guide work. There are only 1 super-class tour guides in Shanghai, and hundreds of senior and middle-level tour guides. There are still a large number of middle-level tour guides who are still working as tour guides, while most senior tour guides are at least department managers. They are very popular in major and small travel agencies and are well paid.

middle and senior tour guides need to apply for the tour guide qualification certificate, sign a labor contract with a tour company or a tour guide service company, get a tour guide certificate, and gradually become a wife after accumulating work experience and examining the business level.

"tight" tour guides in small languages

"Travel agencies have a demand for tour guides in small languages such as Spain, Germany, Indonesia and some rare languages." The reporter learned about this situation from Mr. Song of China Youth Travel Service. At the Shanghai Tourism Training Center, Mr. Cheng, who has been in charge of registering for the exam for a long time, told reporters that the passing rate of foreign language university or foreign language major students will be higher. However, at present, the proportion of people who take the qualification examination for tour guides in some small languages is relatively small, and some languages such as Arabic and other rare languages have not been tested in recent years.

People who have worked as tour guides in minority languages told reporters that with the development of the situation, tour guides who know minority languages are very busy, but it is difficult to get a certificate, because it will inevitably lead to conflicts between work and textual research. For example, in recent years, Korean tour guides have sprung up in Shanghai, and Northeasters from Liaolin, Jilin and other places account for at least half of the country, but few people have passed the Korean tour guide qualification examination.