The ingenious use of sound by tour guides

Tour guide language is a vivid oral language for tour guides to exchange ideas with tourists, guide tours, explain and spread knowledge. The art of tour guide language can improve the expression effect by optimizing the language, thus establishing a good tour guide image. In other words, can the transmission of language symbols play a role? Establish a good tour guide image? What effect is this? Language art of tour guides? Next, I will introduce the phonetic skills of the tour guide, hoping to help you.

Clever use of sound

Whether spoken or written, there is one. Sound? The question is whether it reads smoothly or sounds good. People like larks and hate crows because larks have cheerful, crisp and sweet voices, while crows have hoarse, dull and sad voices. Of course, the sound quality is innate and difficult to change. But the correct use of sound skills can be learned by everyone, and some can reach a high artistic level. A famous Italian actor performed a digital program on stage, counting from 1 to 100. At that time, the audience thought the program was dull and really boring, but the actor thought about it and attracted the audience. It seems that what the audience heard was not boring numbers, but heartfelt talk, which made people deeply moved. The secret of the actor's performance success is simple: when counting, he skillfully used the skill of voice and gave full play to its expressive function. So, let your own language receive it? Sound enters the heart? Effect, must be good at using sound skills.

1, master the intonation

Any language must express and convey its feelings in cadence and ups and downs. This is true of English, French, Japanese and other languages, especially Chinese. In modern Chinese, intonation is based on intonation Each syllable has four tones (some are light tones), namely, flat tone, rising tone, rising tone and falling tone. Four tones? Divide? The voice is flat? 、 ? Shh? The correspondence and interlacing of flat and level tones form the beauty of language. China's ancient poems and songs paid great attention to simplicity and so on? Metric? . Although modern poetry doesn't talk? Metric? But speaking and writing articles also need to pay attention to the rhythmic beauty of sound. Mr. Lao She, a language master, said: When I write an article, I should not only consider the meaning of each word, but also consider the pronunciation of each word. Not only writing articles, but also writing reports. I always hope that my report can be read word for word so that everyone can understand it. Although my report is not good, it sounds good and the sentences are ready. For example, in my report, the last word of the last sentence uses a conjunction, such as? He went. I want to use a flat voice for the next sentence. Like what? Are you going too? Let the sentences jingle when reading. Good articles make people want to read and listen. ? (Lao She on Literary Language)

In the tour guide activities, the written tour guide language should pay attention to the change of intonation, and the oral language should be good at using the change of intonation, so the plain tour guide text lacks vitality to read; The guide explained in a flat tone, which sounded lifeless and tasteless. Because? All kinds of human senses like change, and similarly, they all hate sameness. The ears will feel uncomfortable because they hear the same continuous tone. ? (Translation Series of Classical Literary Theories, No.2, 1958) In the tour guide's explanation, there are high tides and low tides. The timbre should be brighter and rounder at high tide and deeper and smoother at low tide. The obvious pitch change can often make the language have a sense of musical rhythm and make people love to listen. On the question of intonation, German tour guide expert harald? Bater said in the book Qualified Tour Guides (published by Tourism Education Press in September 1988). Although everyone's voice has its own characteristics, everyone can give his voice a sharp, harsh or smooth tone. A head-jar voice or a weak voice will hinder people and make them feel unhappy. If you are an unfortunate person who belongs to this kind of voice, don't feel depressed. By recording practice, you can at least weaken the edge of this defect. ? The voice and intonation of the tour guide should be consistent with their positive emotions? In tune? It is best to speak with emotion in a moderate and considerate tone, so as to be full of emotion and unpretentious.

Step 2 adjust the volume

Volume refers to the strength of sound. In the process of tour guide, how to adjust your speaking volume is another skill of language expression. First of all, the volume should be adjusted according to the number of tourists and the location and occasion of the tour guide. When there are many tourists, the volume should be heard by the tourists farthest from you, and the volume should be lower when there are few tourists. When explaining outdoors, the indoor volume should be higher and lower. Therefore, tour guides should pay attention to practicing their voices, from bass to treble, and master the volume of speaking in different situations. Secondly, adjust the volume according to the content of the explanation. First, we should increase the volume of the key words of the main information and emphasize its main semantics, such as? We will start at eight fifty. ? Here, the departure time is mainly emphasized to remind tourists. Second, deliberately lower your voice, first suppress and then raise it, and create a tense atmosphere to enhance your appeal. For example:? That night, it was dark and the temple was strangely quiet. Suddenly, a burst of lightning and thunder broke through the night sky. It can be seen that appropriate volume adjustment can enhance the expression effect of language. However, it should be noted that the adjustment of the volume depends on the needs of the content and plot. The hours should be big and the hours should be small. Never use loud (shrill) or low voice for no reason, otherwise it is alarmist.

Step 3 control the speed of speech

If the tour guide keeps speaking at the same speed, it will not only be unemotional, but also make people feel bored and sleepy. Therefore, tour guides should be good at controlling the speed of explaining the language according to the content of the explanation, the understanding ability and reaction of tourists. The famous American orators Feden and Thomson said in their book The Experience of Speech:? Regarding the speed of speech, the principle that should be followed is to pay attention to changes at any time. ? In the tour guide's explanation, the basic rules of speaking speed are: (1) Slow down: things that need special emphasis, things that want to attract tourists' attention, serious things, things that are easy to cause doubt and misunderstanding, numbers, names, places, conversations between people and so on. (2) Speed up the speech: well-known things, unimportant things, when the story reaches its climax, and so on.

The speed of explaining the language is complementary, so we must pay attention to the urgency of the rhythm. Speaking too fast, like a barrage, the listener pricked up his ears and listened attentively. After a long time, he is highly nervous, particularly prone to fatigue, and his attention will naturally be distracted. On the contrary, it is too slow, giving people a smooth and comfortable aesthetic feeling. Generally speaking, the speed of explanation should be about 200 words per minute. However, for the elderly tourists, we should pay attention to slow down the speech and take their clear listening as the standard. In the tour guide explanation, it is particularly important to be good at controlling the speaking speed according to the explanation content, so as to enhance the artistry of the tour guide language. Look at the example:? Only his personal eunuch Wang can understand Guangxu's bitterness. One night, while Cixi was sleeping, Wang Shang bribed the maid-in-waiting who guarded Zhen Fei and secretly took Zhen Fei to Yulantang to see Guangxu. After meeting each other, they have endless feelings and endless feelings, and they are really inseparable. It's past midnight, Zhen Fei can't bear to leave. I really haven't seen her for a long time, but it's been longer since we broke up. ? Speak slowly when you speak this paragraph, but pay attention to speed up the speech when you talk about the latter paragraph to render the tension. Just then, the little eunuch's cough came from outside the temple, and the king heard it. Not good! Empress Dowager Cixi is here. What should we do? Zhen Fei, it's too late to go again at this time.

It can be seen that making full use of the explanation content, that is, adjusting the speech speed according to the content, is an important method to control the speech speed. To make the explanation language pleasant, we should pay attention to controlling the speed of speech. It is not difficult to master the skills of controlling the speed of speech. When syllables are elongated, the speed is slow, and when syllables are compressed, the speed is fast.

Step 4 pay attention to the pause

Pause is a short pause in the tour guide's explanation. So-called? Stop time? Not physical time, but psychological time. It is difficult to specify the number of seconds to pause. When the tour guide explains, he doesn't pause for a moment to be silent when he is tired, but he deliberately stops talking suddenly and becomes silent in order to make the explanation have a psychological reaction effect. If you keep talking, you will not only be unable to concentrate the attention of tourists, but also turn your explanation into a lullaby. On the other hand, if you speak hesitatingly for a long time, or stop at the wrong place, it will not only distract the tourists, but also easily lead to language ambiguity. So the pause here refers to the interval between sentences, levels and paragraphs. According to experts' statistics, the total pause time of the dialogue that is most easily understood by the audience accounts for about 35% to 40% of the total dialogue time.

Training skills of tour guide's eloquence

First, the content of eloquence training in each stage of tour guide service. The tour guide service starts from the pick-up and drop-off station and ends at the stop, and it also goes through tour guides, scenic spots guides and travel and life services along the way. At each stage, tour guides need to use appropriate language for artistic expression, such as how to leave a good impression on tourists when picking up the station, how to make explanations firmly attract tourists, and how to solve problems for tourists. A superb tour guide can feast the eyes of tourists.

Second, the knowledge and skills of tour guides. The main content of tour guide service is tour guide explanation. The success of the tour guide's explanation depends on two factors, one is the level of knowledge, and the other is the level of eloquence. An eloquent tour guide can successfully inject vitality into a dead scene and decorate seemingly ordinary scenic spots with little-known historical stories, thus arousing tourists' interest in visiting. Therefore, every tour guide should strive to master the expression skills of tour guide language and add luster to his tour guide's explanation.

Third, step by step training from low to high. If you want to practice eloquence well, you need to have solid basic skills first, and then learn the specific expression skills and art of tour guides at all stages in depth and systematically on this basis. Following this training rule, we can better achieve the expected goal.

For people with poor eloquence, it is not a day's work to practice eloquence, but it is not an unreachable dream.