Did you ask the hotel for money?

The money paid by the same journey is not from the hotel.

1, Tongcheng signed a contract with the hotel, Tongcheng got the property through a third party, and the third party cooperated with the hotel. Under special circumstances, sometimes there will be poor information display. In this case, the responsibility is borne by Tongcheng, and the refund and compensation are also borne by Tongcheng.

2. On the same trip, whether booking a plane ticket or a hotel, if there is a refund later, the money will be returned to your personal wallet or to the bank card you chose when paying for the same trip.