Can I get a refund if I buy a special ticket? Can I get a refund if I buy a special ticket now?

1. Teach you how to refund special air tickets 2. Can air tickets be refunded? 3. Can discount air tickets be refunded? 4. Can discount air tickets be refunded? 5. Can special air tickets be refunded? 6. Can special air tickets be refunded if the flight is delayed? ? Teach you how to cancel a special ticket ticket

Within the time specified by the airline, you can cancel the special ticket ticket through the ticket sales point and telephone channels. The steps are as follows:

(Once you arrive at the original ticket issuance point For example, if the ticket is purchased on the airline's official website, you must contact the airline and cannot go to an agent or travel agency (follow the principle of where to buy, where to refund)

(Second, call the airline, Resolve requests for cancellation of special-priced air tickets through telephone inquiries

(Refund rules:

1. Generally, a 5% refund fee will be charged before 24 hours before departure. Within 24 hours before departure. A 10% refund fee will be charged for tickets 2 hours before departure, and a 20% refund fee will be charged for tickets within 2 hours before departure. For other regulations, please see the airline's refund details.

2. Refunds can only be made at the original place of issue. , if the customer did not purchase the ticket from this ticket office, we can only cancel the seat for the customer, and write on the last page of the ticket that the customer applied for a refund at If there is an official flight delay stamp stamped by the airport, the ticket will be fully refunded without any charge.

3. If the name is entered incorrectly, it is a homonym error, and the other times and flight segments remain unchanged, you can file it with us. The airline applies for a full refund and attaches the re-issued white coupon to the refunded ticket, indicating that the homonym is entered incorrectly, and applies for a full refund.

(How long does it take for the refund of the second ticket to be received?

General airlines cannot transfer the refund directly to the customer's account in real time, but the ticket amount minus the handling fee will be credited to the customer's payment account within seven working days.

(Three Civil Aviation Regulations. :

Passengers requesting a refund must submit the request to the carrier within the validity period of the ticket, otherwise the carrier has the right to refuse the refund. Passengers must present their valid identity documents for refunds; if the refund payee is not listed on the ticket. The passenger himself should present the valid identity documents of the passenger and the refund payee.

(4) When a refund is required due to personal reasons, the airline will charge relevant handling fees.

Full-price tickets (including first-class and business-class tickets) face price (excluding tax), the same 5% as below will be used as a refund fee, 10% for 10%-20% off, 20% for 75-40% off, 55% off (50% off for inclusive and below.

Can tickets be refunded?

Tickets can be refunded. Refunds can only be made at the place of issue, flight origin and trip termination place. If a passenger requests a refund within 24 hours or 2 hours before the flight's scheduled departure time, a refund fee of 10% of the ticket price will be charged; if a passenger requests a refund within two hours before the flight's scheduled departure time, the passenger's ticket will be charged. There is a refund fee of 2% of the ticket price. If you request a refund after the flight is scheduled to take off, it will be treated as a missed flight. Air ticket is a kind of certificate for people to fly, that is, the booker needs to register with the airline. The company or agent ticket office provides the passenger's real name and ID number, passport number or Hong Kong, Macao and Taiwan permit number, and can only book tickets after showing the certificate. Air tickets are divided into special air tickets, transfer air tickets, electronic air tickets, refunds and changes, etc. In 2013, the Civil Aviation Administration of China has joined forces with the National Development and Reform Commission (NDRC) to lift the restriction on domestic air passenger fare reductions. Airlines can independently determine fare levels based on market supply and demand.

Can discounted tickets be refunded?

The refund process can be handled through airlines, agencies, website bookings, etc., following the principle of "refund where you purchased it"

If the passenger purchased on the airline's official website, he only needs to contact by phone. The customer service staff on the official website can handle the refund procedure after the flight information is retrieved and verified. The refund will be directly returned to the bank card used by the passenger to purchase the ticket. For special tickets, the face price will not be refunded and only tax will be refunded.

Operation process:

Refund calculation If the passenger refunds the ticket due to the carrier's reasons, the ticket will be fully refunded. If the passenger applies for a refund 24 hours before the scheduled departure time of the flight, A refund fee of 10% of the original ticket price should be paid; within 24 hours, and 2 hours before, a refund fee of 20% of the original ticket price should be paid.

Within 2 hours, a refund fee of 30% of the original ticket price should be paid; if it is incorrect. You must pay a refund fee of 50% of the original ticket price. The documents required for a refund include the original ticket; a copy of the ticket purchase invoice; and proof of identity.

The time required for refunding varies by airline. Generally, it takes 14 days to 45 days. If it is a ticket from an airline that does not have a local office, it may take up to three months.

Can discounted tickets be refunded?

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No. Domestic airlines have similar rules for ticket refunds, linking ticket discounts with refund fees, and stipulating that special-price tickets are not refundable or transferable and are valid for one year. Endorsements are allowed. and open. Endorsement means that you can change to another airline's flight. Some airlines have insufficient passengers in the off-season, or they are promoting. Can special fares be refunded?

Tickets are non-refundable.

There are three no-nos for special air tickets: no changes, no changes, and no refunds.

Some airlines offer special air tickets during the off-season due to lack of passengers or for promotion purposes. They generally stipulate specific flights and strictly limit the number of tickets.

Many discounted tickets are non-refundable; if a passenger purchases a discounted ticket and then cancels the trip, the passenger may not receive a refund. For some tickets, even if passengers do not request a refund, changes to flights or dates may be restricted. If the ticket cannot be used on the changed flight, the passenger may have to pay the difference in air fare.

Extended information

Discounted prices may be limited to certain days of the week or certain times of the day. After getting the quotation, the passenger then asks the reservation agent whether there is a lower fare if the flight is made one day earlier or later, or if the flight is taken on a different flight that day.

Make travel plans as early as possible. Some airlines only have a few discounted fare seats on each flight, which often sell out quickly. If a passenger doesn't get a discounted ticket for the scheduled date, try again, especially before the advance purchase period expires.

Some airlines or agent ticket centers may offer discounts not available on other airlines. In a metropolitan area, fares may depend on which airport a traveler uses. Moreover, connecting flights (changes of aircraft or flights with one stop) are sometimes cheaper than direct flights.

Many discounted tickets are non-refundable; if a passenger purchases a discounted ticket and then cancels the trip, the passenger may have to For some tickets, even if the passenger does not request a refund, changes to flights or dates may be restricted. If the ticket cannot be used on the changed flight, the passenger may have to pay the difference in air fare.

< p>Baidu Encyclopedia - Special Air Tickets

Can special air tickets be refunded if the flight is delayed?

As long as the flight is delayed, the airline is in breach of contract, and you need to go to the airport counter to issue a delay certificate. You can get a refund by giving it to the agent who sold the ticket. The regulations of each airline are different, usually 14 to 45 days. If the ticket is from an airline that does not have a local office, the time will be longer, and it may be up to three days. As long as a month.

1. Domestic special ticket refunds

Although the discounts on air tickets range from 10% off to full price, passengers can find special discounts on air tickets. Please note that if the economy class ticket is less than 45% off or 40% off, the face price will not be refunded, and it will not be changed or signed. This is commonly known as the "three no-nos" principle

Passengers can only take it. Back to the airport construction tax and fuel surtax, for example, flying from Guangzhou to Haikou is 140 yuan (20% off does not include tax, the tax is 50 yuan for the airport construction fee and 50 yuan for the fuel surcharge for a distance of less than 800 kilometers, ***100 yuan.

At the same time, air tickets are 45% off to 55% off, and 50% of the face value will be deducted for refunds; air tickets are 40% to 20% off, and 20% of the face price will be deducted for refunds, and 5% of the face price will be deducted for refunds above 20% off.

2. International special ticket refunds

Different from domestic air tickets, domestic air tickets can clearly display the ticket discount, but international air tickets implement hidden discounts. Usually customer service staff will only provide a certain discount based on the travel time. The cheapest air ticket price at a time, but it is impossible to know what the discount is.

Therefore, refunds for international air tickets must be determined according to the specific ticket number, different time periods, positions, and Flight number refunds vary greatly. For example, the flight ticket from Guangzhou to Los Angeles on September 5 was 4,888 yuan including tax, which is about 15% off based on the domestic discount. However, the reporter was told that this ticket can be rescheduled, but cannot be refunded, only tax can be refunded. About 1,400 yuan.

Extended information:

In April 2018, the Jiangsu Provincial Consumer Protection Commission released the "Investigation Report on Consumer Air Ticket Refunds and Changes in Jiangsu Province", which pointed out that The much-criticized issue of "extremely high refund or change fees" has been criticized, and we have formally interviewed eight large domestic airlines including China Southern Airlines, China Eastern Airlines, Air China, Hainan Airlines, Shenzhen Airlines, Xiamen Airlines, Sichuan Airlines, and Shandong Airlines. Airlines, as well as 7 Internet ticket sales platforms including Ctrip, Qunar, Fliggy, Lvmama Travel, Tongcheng Travel, Elong Travel and Tuniu Travel

On June 21, 2018, China Southern Airlines has launched new functions for ticket refunds and rescheduling. No matter where you purchased your tickets, you can complete ticket refunds on the China Southern Airlines APP, the official WeChat public account, and the "China Southern Airlines e-Travel" applet. Changes will be received within 2 hours. The fees can be clearly found in the newly launched "Cancellation Calculator" function.

In addition to the official channels of China Southern Airlines, domestic tickets of China Southern Airlines purchased at ticket sales outlets or third-party platforms can also be refunded and rescheduled on the China Southern Airlines APP and WeChat, and refunds can be credited to the account within seconds and rescheduling can be processed within seconds. As a result, it has completely changed the previous rule that tickets can only be refunded and rescheduled at the original place of issue.

In addition, the new cancellation and change function enables fully automated processing of refunds and rescheduling applications. In the event of flight delays/cancellations, China Southern Airlines will automatically recommend involuntary cancellations and changes without any handling fees.

In July 2018, the Civil Aviation Administration of China issued the "Notice on Improving Civil Aviation Ticketing Services", which requires airlines, OTA platforms (online travel agency platforms and sales agents) to standardize systems and improve services. Specific requirements. The "Notice" regulates airlines' improvement of refund, change and rebooking fee systems and service improvements in five aspects.

Among them, it is specifically required to formulate a "tiered rate" for ticket cancellation, change and rebooking charges, that is, to set reasonable tiered charging standards based on different fare levels and time nodes. It cannot simply stipulate that special price tickets cannot be refunded or rebooked.

Reference answer: Baidu Encyclopedia-Ticket refunds and changes