Traditional Culture Encyclopedia - Tourist attractions - What is a smart scenic spot solution?
What is a smart scenic spot solution?
(1) communication network
1, public telephone network
That is, there are public telephones for tourists to use, which are sufficient in number and reasonable in setting. Deploy telephone alarm points, and publicize the rescue telephone number, consultation telephone number and complaint telephone number of the scenic spot next to the telephone. In case of emergency, tourists can call the alarm point and ask the staff on duty in the alarm system for help.
2. Wireless communication network
Visitors can receive mobile phone signals, which is convenient for mobile communication and smooth lines.
3. Wireless broadband network (WLAN)
That is to say, the wireless broadband network is fully covered, and visitors can conveniently connect mobile phones, computers and other terminals to the Internet in a wireless way during the tour.
(2) Comprehensive management of scenic spots
1, video surveillance
Video surveillance should be able to cover all scenic spots, while focusing on monitoring important scenic spots, passenger flow concentrated areas and accident-prone areas. Images of the monitoring interface can be displayed on various display devices, and various operations can be performed. Video surveillance should have intrusion alarm and other functions. The video monitoring control panel can control picture zooming and lens rotation. , and can realize real-time remote viewing of images and 3G Internet of Things video monitoring. It can support video retrieval and viewing, and can customize video conditions. The storage and retention time of video data should exceed 15 days.
2. Crowd monitoring
It should include and realize the management of entrance flow statistics, exit flow statistics, real-time statistics of the total number of tourists, statistics and monitoring of tourists' hot spots, and automatic alarm of traffic overrun.
(3) Landscape resource management
The monitoring of natural resources and environment mainly includes meteorological monitoring, air quality monitoring, water quality monitoring and biological monitoring. That is to say, modern scientific management means can be used to monitor, monitor, record, record, protect, preserve, repair and maintain all kinds of heritage resources, cultural relics resources, architectural landscapes, museum collections and other landscape resources in the scenic spot, which is convenient for the query and retrieval of garden architectural cultural relics data and is displayed to the public.
(4), financial management
Use professional financial management software. It also includes financial management contents such as asset management, fund-raising management, investment management, operating income management, tax management, profit management and cost management, as well as financial management methods such as financial forecasting, financial decision-making, financial budget, financial control, financial analysis and financial audit.
(5), office automation
Office automation should include process management, e-mail, document management, document circulation, examination and approval management, work calendar, personnel dynamic display, financial settlement management, announcement, news, notification, personal information maintenance, meeting management, attendance management and so on.
(vi) Enterprise resource management
Can apply modern scientific means to form a standardized system. It also includes the allocation of commercial resources, store management, commercial supervision, contract management, property norms and so on.
(7), emergency broadcast
The broadcast should cover the whole scenic spot with clear sound. Broadcasting should be controlled by the scenic spot control center and the command and dispatch center. In case of disaster or emergency, it can be immediately converted to emergency broadcasting.
(8), emergency response system
Tourism emergency plan and emergency response system should be established. According to the emergency plan, comprehensive command and dispatch and coordinated rescue services can be carried out for tourism emergencies. Can use modern communication and call system to accept travel consultation and complaints in time.
(9), command and dispatch center
It should have the functions of commanding and dispatching personnel and vehicles, organizing, coordinating, managing and controlling emergency resources. It can control the monitoring terminal, obtain comprehensive tourism information and release tourism information.
(10) Electronic Tickets and Electronic Access Control
Electronic tickets should be used. Ticket sales and ticket inspection information can be networked and queried remotely. Ticket sales should be computerized. Handheld mobile terminal equipment or vertical electronic entrance guard shall be equipped to realize automatic ticket identification and ticket checking. The purchase of electronic tickets should support mobile phone payment or online financial payment.
(eleven), portals and e-commerce
1. A portal with the core content of serving tourists should be established and put into operation.
Among them, the portal website should include: basic information browsing of scenic spots, scenic spot information inquiry, tourist route recommendation and itinerary planning, scenic spot publicity service, traffic navigation, download service, official Weibo with links, multilingual information service and other contents and functions.
2. Electronic commerce
Tickets for scenic spots should be booked online, booked by telephone, paid online and traded online. Tourist products and souvenirs of scenic spots should be able to be booked and traded online.
3. Digital virtual scenic spots and virtual tourism.
Using three-dimensional panoramic real mixed reality technology, three-dimensional modeling and simulation technology, 360 real photos or videos and other technologies to build a digital virtual scenic spot, realize virtual tourism and enhance the publicity of the scenic spot. Digital virtual scenic spots should account for a high proportion of all the scenic spots that tourists really visit. Digital virtual scenic spots and virtual tourism platforms can be applied to the Internet, scenic portals, scenic touch-screen navigation machines, smart phones and other terminal devices.
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