Traditional Culture Encyclopedia - Tourist attractions - How do travel agencies expand their customers?

How do travel agencies expand their customers?

1 First of all, travel agencies have their own web pages, because few people go directly to travel agencies for consultation now. Because mobile phones and computers are too convenient for people now, and secondly, many people are lazy or have short time, so they don't have enough time to consult travel agencies. Enrich the information on your own web page and make it convenient for people to get information.

Secondly, travel agencies should provide good service, reception service and after-sales service. Although not so many people come to consult, once customers consult, they should still provide thoughtful service. After all, the role of word of mouth is also huge.

Then, we should do a good job in publicity. Web pages are a form, but the probability of being searched is relatively small. Still have to distribute leaflets, advertise and set up an agency in the school. Small travel agencies generally do not have high service costs, and they are more suitable for student groups. Do a good job in the promotion of WeChat official account, Weibo and friends circle.

There is also the need to have tourism products that are more suitable for consumers, and do a good job in planning tourism routes. Provide different tourist routes for different market groups, and strive for customer satisfaction in terms of price and product mix.