Traditional Culture Encyclopedia - Tourist attractions - What should I do if I encounter compulsory consumption?
What should I do if I encounter compulsory consumption?
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The new Tourism Law stipulates that when tourists think their legitimate rights and interests have been violated, there are four ways to protect their rights.
1. If a consumer encounters a dispute while traveling, it can be resolved through negotiation between both parties;
2. Apply for mediation to consumers' associations, tourist complaint acceptance agencies or relevant mediation organizations;
3. According to the arbitration agreement reached with the tour operators, apply to the arbitration institution for arbitration;
At the same time, you can also bring a lawsuit to the court. Tourists can choose the way to protect their rights according to the degree of infringement of their rights and interests, the actual factual evidence, the expectation of the limit and compensation amount, and the result of the travel agency's handling of the incident. The limitation period for consumers to request the tourism supervision and management department to use the deposit compensation is 90 days, so don't delay the rights protection period for their own reasons.
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