How to use e-ticket? Introduction to pit stop change reimbursement

Since 1: on December 9, 219, more than 8 line stations across the country have implemented the online operation of e-ticket stations. When you purchase tickets on China Railway 1236 website or 1236 mobile APP, if there is a "small ID card" logo on the line, it means that you can use e-ticket.

As of January 6th, 22, there are 68 stations in Shenyang Railway Administration that can use e-tickets:

There are 2 stations of Harbin-Dalian high-speed railway: Fuyu North Station, Dehui West Station, Changchun Station, Changchun West Station, Gongzhuling South Station, Siping East Station, Changtu West Station, Kaiyuan West Station, Tieling West Station, Shenyang North Station, Shenyang Station, Liaoyang Station and Anshan West Station.

7 stations of Shen Dan high-speed railway: Shenyang South Station, Benxi New City Station, Benxi Station, Nanfen North Station, Tongyuanbao West Station, Fengcheng East Station and Wulongbei East Station;

15 stations of Dandong-Dalian Express Railway: Dandong Station, Dandong West Station, Donggang North Station, Beijingzi Station, Dagushan Station, Qingdui Station, Zhuanghe North Station, Huayuankou Station, Chengzitan Station, Pikou Station, Xingshutun Station, Dengshahe Station, Guangning Temple Station, Jinzhou Station and Dalian North Station;

There are 3 stations on the Xintong Passenger Dedicated Line: Zhangwu Station, Ganqika Station and Tongliao Station;

There are 1 stations in the bearing section of Jingha Expressway: Shenyang West Railway Station, Xinmin North Railway Station, Heishan North Railway Station, Fuxin Railway Station, Wulanmutu Railway Station, Beipiao Railway Station, Chaoyang Railway Station, Nai Lin Hao Railway Station, Kazuo Railway Station and Niuheliang Railway Station;

There are 12 stations on Changhui Intercity Line: Longjia Station, Jiutai South Station, Shuangji Station, Jilin Station, Jiaohe West Station, Weihuling North Station, dunhua station, Dashitou South Station, Antu West Station, Yanji West Station, Tumen North Station and Hunchun Station;

One station of Panying Expressway: Panjin Station.

how do I get into the station by e-ticket?

Passengers holding second-generation resident ID cards, foreigners' permanent residence ID cards, Hong Kong, Macao and Taiwan residents' residence cards, Hong Kong and Macao residents' passes to and from the Mainland, and mainland travel permit for taiwan residents machine-readable certificates can directly use their certificates for self-checking and ticket checking.

At the manual real-name verification gate and ticket gate, the staff will scan the QR code of the ticket information sheet or manually enter the ID number of the passenger with the machine-unreadable ticket purchase certificate for verification.

how to generate the QR code of the ticket purchase information sheet: if a user is registered on the 1236.cn website (including the mobile APP) and successfully completes the face identity verification through the 1236 mobile APP, after purchasing the e-ticket, the dynamic QR code generated by the 1236 mobile APP can be used to directly go through the entrance and exit ticket checking procedures through the station automatic ticket checking machine.

how to check tickets when taking the train?

passengers must sit according to the car number and seat number displayed in the ticket purchase information. When the train staff checks the ticket, passengers should show the original valid identity documents used when purchasing the ticket. Passengers who purchase discounted tickets need to carry relevant preferential certificates (such as student ID card and disabled soldiers card) with them for inspection.

how to check the train information?

Passengers who purchase tickets through the Internet can inquire in the 1236 account order, or check the SMS, WeChat or email, etc., and all of them can grasp the information such as the number of trains, seats, travel time and ticket gate of e-tickets;

If passengers purchase tickets online, they can print or download the ticket purchase information sheet on their own through the website, or print it at the ticket window and automatic ticket vending machine of the station where electronic tickets are implemented.

if tickets are purchased through the ticket window and the automatic ticket vending machine, the passengers will receive the ticket purchase information sheet after the ticket purchase is successful;

how can I get a ticket reimbursement voucher?

if passengers need reimbursement vouchers, they can exchange them with the original valid identity documents used when purchasing tickets at the ticketing window of the station where e-tickets are implemented or at the ticket vending machine or ticket pick-up machine within 3 days before driving or from the date of boarding. For more than 3 days, it will be handled through the customer service of Railway 1236. The reimbursement voucher cannot be used as a travel voucher.

how do I change my visa and refund my ticket?

if passengers who need to refund and change their tickets due to itinerary changes use non-cash payment and do not print reimbursement vouchers, changes such as e-ticket refund and change can be made on the 1236 website, APP mobile client and station window. The rest of the situation still needs to be handled at the station window. When the railway e-ticket with printed reimbursement voucher is refunded or changed, the reimbursement voucher should also be returned.

This article comes from the author of Chejia, car home, and does not represent car home's standpoint.