How to apply the Internet of Things to supermarkets! Need detailed insights

Hainan Tourism Supermarket Network: Internet of Things technology is considered to be another hot spot in information industry after computer, Internet and mobile communication network. Some experts predict that the Internet of Things may be popularized on a large scale within 10 years and develop into a trillion-scale high-tech market. The Internet of Things is a network technology that connects everything with the Internet according to the agreed protocol through information sensing equipment such as radio frequency identification (RFID), infrared sensor, global positioning system and laser scanner, and carries out information exchange and communication, thus realizing intelligent identification, positioning, tracking, monitoring and management. The application of Internet of Things technology in tourist attractions not only conforms to the concept of "low carbon", but also can greatly improve the management efficiency of scenic spots, which has far-reaching significance.

First, it is used for ticket management. At present, most scenic spots in China still use paper tickets, but paper tickets have some shortcomings such as poor anti-counterfeiting ability, easy damage and long ticket inspection time. When the passenger flow is relatively concentrated, it will bring great pressure to tourists to buy tickets and check tickets, which will delay tourists' time. In order to solve these problems, the electronic ticket system in scenic spots can be established by using RFID tag technology, and the ticket control and management functions such as computer ticketing, ticket inspection, inquiry, summary, statistics and reports can be realized. RFID tag ticket has the following technical characteristics: it supports the writing and reading of special information, can be recycled, and meets the requirements of low-carbon environmental protection and cost reduction; Ultra-high frequency technology has certain penetrability, fast reading speed, and can obtain data without laser or infrared aiming, so as to achieve efficient human nature test ticket effect; In the case of stacking, information can still be read, which meets the requirements of large flow identification, and the identification distance can reach about 10 meter, which can meet the management of tourists and vehicles in scenic spots.

Electronic tickets are actually the "one card" of scenic spots. After the tourists recharge the tickets, they can be used for all consumption activities in the scenic spot, such as riding, accommodation, catering, entertainment, shopping and so on. Deduct the corresponding consumption amount from each consumption, and the remaining amount can be returned when the tourists leave the hotel. Applying a complete RFID application system in scenic spots can effectively integrate tickets, restaurants, hotels and transportation, and provide customers with one-stop service, which can not only improve the service level for tourists, but also improve the management level of scenic spots.

Second, it is used for resource management. In tourist attractions, both natural tourism resources and humanistic tourism resources will be destroyed by various natural factors or human factors over time. What's more, some bad weather phenomena may even lead to the disappearance of tourist landscapes. Of course, the reasons for the destruction of tourism resources are also related to the overload opening of tourist areas and the excessive number of tourists.

It is urgent to take necessary measures to protect all kinds of tourism resources. At present, all scenic spots generally monitor the resources in the scenic spot by setting up camera devices everywhere. The Internet of Things not only monitors various resources visually, but also monitors the temperature, humidity, bearing capacity and color of tourism resources through technologies such as radio frequency identification, infrared sensors, global positioning system and laser scanning. , so that managers can maintain the necessary resources in time, and the damaged tourism resources can be directly transmitted to the Internet for analysis, thus obtaining a relatively scientific solution. The identification system and early warning system set near the scenic spot can warn tourists who try to destroy tourism resources. After using the Internet of Things, all the resources in the scenic spot can be connected into a whole, forming a relatively perfect and scientific monitoring and management system, which will make the tourism resources have a longer life.

Third, for passenger flow management. One of the factors affecting the sustainable development of tourist attractions is that the number of tourists in the scenic spots exceeds the maximum carrying capacity that the scenic spots can accommodate, so it is very important to control the passenger flow in the scenic spots. The passenger flow control of tourist attractions includes the total number of tourists in the region and the passenger flow control of various scenic spots in the scenic spot. The former can directly and easily obtain the total number of tourists in the current scenic spot through electronic ticket technology. When the maximum carrying capacity of the scenic spot is exceeded, it can be controlled by stopping or slowing down the ticket sales. For the latter, according to the distribution of various scenic spots in the scenic spot, the scenic spot can be divided into relatively independent small areas, RFID readers are set at some key positions in the small area, multiple pairs of antennas are configured, and antennas are arranged at the door (or other key points) to cover key points. When a tourist passes a key point, the RFID reader obtains the ID number of the tourist through different antennas, so that all the RFID tags passing through the positioning point can be obtained through the reader, and the data can be sent to the data center at the first time. The system judges tourists' entry and exit according to the results of reading information, and knows the distribution of tourists in the scenic spot in real time, so as to realize real-time monitoring of the system. A high-performance RFID reader can handle hundreds of electronic tickets per second, which can fully meet a large number of tourism data processing work.

In this way, the number of tourists can be adjusted by knowing the real-time tourist distribution of scenic spots. When the distribution of tourists in scenic spots is uneven, the pressure of those "hot" scenic spots can be alleviated through the appropriate guidance of the staff.

Fourth, for safety management. Through the application of the Internet of Things, a set of perfect tourist safety guarantee system is formed in the scenic spot. According to the different types of tourist attractions, the application forms of Internet of Things in safety management are also different. For large-scale scenic spots such as forest parks and mountains, tourists often get separated and disappear. For these areas with changeable and complicated terrain and environment, it is very important and necessary to rationally allocate manpower and carry out on-site rescue work as quickly as possible under the condition of limited personnel. When tourists are lost or in danger, they can use GPS technology to locate through the electronic tickets carried by tourists, and then inform the nearest ambulance personnel to configure an RFID handheld device with GPS to go to the scene for rescue at the first time; For those scenic spots with relatively small area and dense tourists, it is easy to become the target of terrorist attacks. Therefore, it is necessary to use radio frequency identification technology to carry out strict security inspection at the entrance of the scenic spot to prevent terrorists from carrying dangerous goods into the scenic spot; For some scenic spots with high risk factors, on the one hand, it is necessary to arrange rescue workers in accident-prone sections, on the other hand, all kinds of accidents can be prevented through all-round monitoring of the Internet of Things.

5. Used for employee management. The sustainable development of tourist attractions can not be separated from the hard work of every employee. For tourist attractions that attach great importance to service quality, any employee's mistake may bring great damage to the image of the scenic spot. Therefore, scenic spots need to constantly strengthen the management of employees in order to improve operating efficiency and maintain a good image of scenic spots.

The application principle of the Internet of Things for the staff management in scenic spots is very similar to the ticketing management mentioned above, but the application forms are different. RFID tags have a unique ID number. By issuing a work permit with RFID to each employee, we can realize the peer-to-peer management of employees, ensure that employees are in the right place at the right time, and provide good services for tourists. Secondly, we can use the reading and writing function and information storage function of RFID work card to let tourists directly evaluate the service of staff, and form a set of evaluation system for staff in tourist attractions based on tourists' satisfaction as an important reference for staff salary payment.