Traditional Culture Encyclopedia - Tourist attractions - Seek the tour guide training system of travel agencies.

Seek the tour guide training system of travel agencies.

Training requirements for tour guides! In order to improve the comprehensive quality of tour guides in travel agencies, and make tour guides' tour guiding skills and skills and scenic spots better explained, the company conducts a series of various types of training for registered tour guides every year. 1, professional ethics and regulations training

Train all tour guides in the off-season every year.

The main contents of the training include: tourism laws and regulations, tour guide skills, tour guide professional ethics, important scenic spots, tour shopping explanation skills, etc.

2. Training for new tour guides

The purpose of pre-job theoretical training and practical training for new tour guides who join the tour guide team every year is to let the tour guides join the tour group as soon as possible and take the tour group as soon as possible.

The main contents of the training are: professional ethics of tour guides, tour guides' psychology, welcome words, farewell words, and matters needing attention with tour guides. During the internship, lead the teacher to explain scenic spots, tourism, shopping and entertainment.

3, illegal tour guide training

For tour guides who violate the rules after being investigated by the quality inspection institute, the catheter center will train the tour guides in the afternoon of the first week of each month, with the aim of enhancing the tour guides' legal concept of tourism and standardizing their posts.

Training content: tourism laws and regulations, catheter center rules and regulations, correct filling and use of post management cards, how to deal with contradictions with tourists and how to deal with relations with travel agencies.

4. Tour guide training in the new tour guide center.

Every month, some tour guides from travel agencies and catheter agencies are transferred to the center. These tour guides don't understand the requirements and regulations of the tour guide center. The center plans to hold a training course for newly transferred tour guides on Tuesday afternoon in the first week of each month.

Training content: management rules and regulations of catheter center, work function and organization system of catheter center, function of post management card and how to fill in post management card, functions and roles of branches of catheter center.

5. Special lectures

Hold various special lectures regularly, and ask the senior tour guide of the catheter center to explain the experience of taking a tour group and how to correctly guide the guests to spend, entertain and enjoy the scenery.