Traditional Culture Encyclopedia - Tourist attractions - What should the tour guide do if the tourist asks to change rooms?
What should the tour guide do if the tourist asks to change rooms?
(1) If the rooms provided are below the standard, the travel agency must be responsible for replacing them if tourists make comments. If there are difficulties, it is necessary to explain the reasons and put forward compensation conditions; ?
(2) The hotel can meet the tourists' requirements for rooms higher than the standard stipulated in the contract, but the tourists have to pay the loss of check-out and the difference of room rate; ?
(3) Visitors who live in a double room require a single room. If the hotel has a vacant room, it can be met, but the room rate is self-care.
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