Traditional Culture Encyclopedia - Tourist attractions - What aspects should be included in the preparation of tour leader service?
What aspects should be included in the preparation of tour leader service?
I. Planning
An important part of preparing for the tour leader service is to make a plan. The plan should include itinerary, mode of transportation, accommodation and catering, cost budget, etc. According to the customer's needs and budget, arrange the daily itinerary reasonably to ensure the smooth and comfortable travel of tourists.
Second, resource integration.
The tour leader needs to integrate various resources, including local tourism resources, catering and accommodation resources, and tour guide explanation service resources. We should establish good cooperative relations with local tourism agencies, hotels, restaurants, scenic spots and other related units to ensure that tourists enjoy quality services during their travels.
Third, document preparation.
The tour leader should prepare relevant documents, such as travel itinerary, tour guide card, travel contract, etc. In addition, you need to prepare some first-aid documents, such as first-aid contact forms and medical first-aid cards. Before departure, the tour leader should ensure the completeness and accuracy of all documents to avoid unnecessary troubles during the trip.
Four. Preparation of luggage and articles
Tour guides should provide tourists with necessary luggage and articles, such as luggage consignment labels, maps, umbrellas, first-aid medicines, etc. The tour leader should prepare these items in advance according to the itinerary and the needs of tourists, and ensure their quality and availability.
Verb (abbreviation of verb) Preparation of safety measures
Tour guides need to take a series of safety measures to ensure the safety of tourists during the tour. The tour leader should know the local traffic conditions, weather conditions, safety risks and other information in advance, and make corresponding safety emergency plans. Ensure that tourists abide by local laws and regulations during their travels to avoid safety accidents.
Personnel training of intransitive verbs
Tour guides need to receive professional training, including tourism knowledge, tour guide skills and first aid skills. Through training, tour guides can better serve tourists and solve possible problems during their travels. You should also have good communication skills and organization and coordination skills in order to better communicate and cooperate with tourists and other team members.
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