Traditional Culture Encyclopedia - Tourist attractions - What contract do I need to sign to be an agent of campus travel agency?

What contract do I need to sign to be an agent of campus travel agency?

When signing a travel contract with a travel agency, special attention should be paid to the following issues:

First of all, you should see whether the travel agency you are looking for has tourism qualification, business license and permit.

Secondly, we must pay attention to the promise of tourism services in the contract, such as: how many stars to stay in, whether it is a hotel, restaurant or guest house; How much is the meal for a day; Attraction tickets include those, whether there is shopping; Whether the means of transportation is a hard seat or a hard sleeper on the train, and the level of the ship; Is it a regular listed tour guide service? How much is the compensation for travel liability insurance and accident insurance? And the time of departure and return. , should be thoroughly clear, and do know fairly well.

Third, if there are clauses in the contract that harm the interests of tourists, they should be put forward on the spot and demanded to be corrected.

Fourth, don't join tour groups with prizes or gifts, because the final result will be that the interests of tourists will be harmed.

Fifth, we should pay attention to collecting relevant evidence that travel agencies harm tourists' interests during the trip, so as to safeguard their rights and interests when returning. For example, if there is no shopping arrangement in the travel contract, but tourists are forced to shop while traveling, they can complain to the travel agency. 1. Travel itinerary, including transportation, scenic spots, accommodation standards, catering standards, entertainment standards and shopping times. These problems should be clearly defined. For example, when shopping, it is necessary to clearly state in the agreement how many stores to go to a day, whether to take a long-distance bus, an air-conditioned car or a luxury bus, and it must be clearly written. Whether the accommodation standard is three-star or two-star should also be clear. Once there is a problem, from the perspective of the tourism management department, we can give you an appraisal statement quickly, so that the rights and interests of consumers can be safeguarded in time. If no agreement is reached, it will take some time. In this regard, I think the agreement of the travel itinerary must be clear.

2. Tourism price. From the current point of view, we often see that due to the fierce quality competition of travel agencies, false travel prices often appear, which is the result of market competition. At present, there are more than 530 travel agencies in Beijing, and the market competition is fierce. One of the means of competition is price. As consumers, they often look at the price, which travel agency they will go to when the price is low, rather than the credibility of the travel agency. Consumers should also pay attention to this. When we sign up for a tour group, we should not only look at the price, but also look at the reputation and quality of the travel agency. At present, outbound travel has this problem, and the price is really low. After actually arriving at the tourist destination, there are problems of self-paying, shopping and adding items without authorization. Be sure to set the price before you travel and ask what the money includes, what the children include and what the adults include. Make it clear whether the package includes self-funded items or airport construction fees. To make it clear, the travel agency also understands that once there is a problem, it is easy to deal with it.

3. Agree on both parties' liabilities for breach of contract. Travel agreements and travel contracts are a manifestation of safeguarding the rights and interests of both parties. It is necessary to safeguard the interests of both travel agencies and consumers, and also to safeguard the interests of both parties and clarify their rights and obligations. My travel agency, as an enterprise, should be clear about what obligations and responsibilities I should undertake in traveling and what obligations and responsibilities we tourists should undertake in traveling. After signing the contract, I feel that if there are problems in the process of traveling, once the rights and interests of consumers are infringed, they can get compensation in time. At present, the elderly travel a lot, and it is inconvenient for them to travel. For example, some elderly people who sleep in sleeping berths can't get on, and there are also problems. It is necessary to stipulate in the contract whether to have a middle berth or a lower berth. If the agreed travel agency fails to reach it, then it is a breach of contract by the travel agency, and there is no agreement in the middle of the trip. If something goes wrong, it will be difficult to deal with. Everyone must earnestly perform the contract.

The personal consumption contract was also signed, but it was reported to us that it was signed without reading the contract. After the problem occurred, it also brought some problems to the complaint handling. Here, I would like to remind the tourists that we must carefully review the contract. The contract is a format contract provided by the travel agency, but before we sign it now, we have the right and obligation to reflect our rights and obligations. What special agreements need to be proposed in advance? Including our handling of complaints, we also have this problem. If you can't fly, some people ask to take the train, which is clearly written in the contract. Take the contract to the local travel agency and talk to the local tourism management department. It is clearly stated in the contract that taking the train instead of flying is a breach of contract. Don't be afraid of trouble. In addition, tourism activities are relatively relaxed and pleasant activities, and some problems are easy to cause unhappiness. I think this is also a problem that we all need to take seriously. After the signing of the contract agreement, the legitimate rights and interests of both parties can be well protected.

Tourists should sign a written contract with the travel agency before going out to protect their legitimate rights and interests. Note when signing:

First, before signing the contract, the other party should be required to show the license and business license to determine whether the travel agency is legally operating. The travel contract signed shall be stamped with the official seal of the travel agency.

Second, we should clearly stipulate the contents of the contract. A travel contract shall include the basic contents such as the travel itinerary, travel price, insurance amount and liability for breach of contract. The contract shall clearly describe the tourist routes and scenic spots, means of transportation and standards, catering and accommodation standards.

Among them, for a tourist attraction, the starting time of all scenic spots and tourist projects should be stipulated, and the schedule agreed in the travel agency advertisement can be used as an annex to the contract when necessary. As for accommodation standards, it should be noted that the word "standard room" has a specific meaning only in star-rated hotels. Therefore, when the accommodation place is a general hotel or guest house, the number of beds, whether there are accommodation facilities and conditions such as toilets, televisions and telephones should be clearly agreed. Shopping items should indicate the number of shopping, the name of the shopping point and the stay time. Liability for breach of contract should include dispute handling methods, complaint acceptance agencies, etc.

In addition, if the local reception capacity of the scenic spot is limited, and the services such as accommodation, catering and transportation fail to meet the standards stipulated in the contract signed with the travel agency, or the travel agency fails to predict the situation of the scenic spot and fully foresee the possible service quality accidents, causing inconvenience to passengers in eating, living, traveling and traveling, and failing to meet the service standards stipulated in the contract, the travel agency shall bear the liability for breach of contract and the corresponding liability for compensation. The amount of losses caused by its breach of contract shall be determined according to the difference between the actually reduced service standard and the service standard agreed in the contract.

In fact, some hotels and travel agencies have frequently used "quasi × star rating" in promotional materials and travel contracts for many years as a means of promotion, which does not belong to the category of star rating standards formulated by the National Tourism Administration. When signing a contract with tourists, the word "quasi × star" appears, which is a wrong practice and does not conform to the regulations.

In this regard, Chen Lingang, director of Ningbo Tourism Quality Supervision Institute, believes that due to the untrue publicity materials, the hotel's "fudge" to travel agencies and the lack of correct understanding of star standards by relevant employees, the "quasi-three-star" is written into the travel contract as a "three-star", and consumers are therefore fooled.

According to the reporter's understanding, if the words "quasi-star" are found in future travel contracts, if it is the responsibility of tourism enterprises, they will be severely investigated and punished by informed criticism. Relevant persons from the Municipal Tourism Quality Supervision Office reminded tourists that when signing a travel contract with a travel agency and arranging hotel accommodation, if it is difficult to determine the star standard of the hotel at the moment, they can consult the tourism authorities at the place of accommodation.